Hotels near Esplanade 5, Iloilo

I requested a room that has a nice view and the property didn't fail me.. We can see the city up from our room. The staff are so friendly as well. They always wear a smile whenever we see them. The property is secured as well and clean. Thank you for the wonderful stay

The location is good, near the night-out areas, fast food chains, and a mall (SM). The hotel was clean and organized. However, the only downside is their lack of responsiveness across all forms of communication. Phone calls just ring without being answered, and their landline, website, and Facebook pages are equally unresponsive. Despite a slight delay due to a problem with the keycard, the stay itself was great. The rooms are clean, and the staff are nice and polite. The greatest selling point is their cheap price.

High class hotel close to most things in Iloilo city. SM Mandurriao meters away. Easy to get taxi with the help of friendly staff, Megaworld walking distance. Swimmingpool on the 10th floor, gym, good breakfast with a lot to choose from, excellent room reasonably quiet, comfortable bed, good water pressure and warm watwr quickly

Host is very responsive and helpful 💯👌🏻

It was a different experience, as I have not stayed in a heritage house before. I appreciated its unique interior, it reminded me of Intramuros and how pretty the houses looked back in the day. The bathroom was clean, and the staff were friendly. It is a few minutes walk to Jaro Cathedral, and Robinson's. If I had more time, I guess there are other places to see around the area. I could rate it 5 stars, but the road was noisy from the jeepneys. However, this is beyond their control. If we were assigned to a room farther away from the road, I'm sure this isn't going to be a problem. I liked it here, I wish I stayed longer. And I hope next time, they'll be serving breakfast. If you want an experience of living in a heritage house, try staying at Casa Tentay. It's in the perfect spot to be, especially if you plan to go around and check out other old houses in the area.

The location is a bit tricky since it’s away from the main road, however it is close to all kinds of local fares. Wet market, Nelly Garden, etc. The price is very reasonable.

Although the hotel LOOKS nice and is well designed, it is so poorly operated and managed it really ruined our stay. It all started at checkin when on my booking I had requested two adjoining or adjacent rooms as we have 4 small kids and total 7 in our party. I was given two rooms on two different floors. It wasn't until I complained loudly and explained my written request that they finally accommodated us. They only gave us one key for each room and since the room requires a card key for power and air con I asked for an additional key to which they wanted more money. It went down hill badly from there. When we got to the room the kids quickly realized that both rooms doors never locked and anyone could just walk in our rooms without a key. (This was recurring throughout the stay) Next was that the room air con remotes didn't work because the batteries were dead. Next were the non working TV's. And then the broken safe. Then the non working refrigerators. After that was the non-existent hot water. That one really pissed me off as the staff decided that I was an ***** that didn't know how to operate a faucet and they were going to teach me how to turn it on after I had waited over 10 + minites for hot water in the shower, bathtub and sink. How insulting and belittling to me to think that I don't know how to turn on hot water. Ultimately the hot water that evening was at only 37c. The errors continued throughout the evening until bed with the room, towels, internet, etc. During that evening I asked to speak to a manager about my issues as they were far too numerous but I was told there wasn't one available until Friday. So I told them I wanted an appointment on Friday. Our next morning we went to the restaurant for our included breakfast. Although there were 9 workers from my count and only 4 guests we got zero service at all. Not to mention the food was all cold. Their selection was purely Philippino and very few options either. My kids had toast for breakfast. We then went swimming in their pool. It's a nice view there on top but unfortunately there were no towels for us and the bathrooms were disgusting with no way for us to wipe or clean ourselves. Can't imagine how many get back in the pool like that. Surprisingly, they did have hot water there. When we returned to the room, none of our room keys worked for either room. We got news keys again. Then as we were getting ready to leave I realized that one of the keys they gave me could actually open ANY ROOM IN THE HOTEL. I asked one of the front desk people to accompany me while I showed them and they KNEW they had given me a master key and were ok with it. What ??? Later that morning we left for the day and returned at 430pm. I anticipated meeting the manager upon my return but unfortunately they arrived at 2 and left at 4 and they decided since I left the hotel I didn't need the manager anymore. Upon returning to the room we found out that the room doors were unlocked

Booked my bf here. The location is awesome at is next to the provincial bus terminal.

accesible location service- needs to improve , be more accomodating to your customers must check if the room is okay before the customer go inside the room cleanliness- the room is good theres a little bit odor in the room. great that they have hot and cold shower ambiance is fine. **photo is not in place.as i havent took a photo of the area

My young son loves to swim and this place really did it for him. Great place for families with young kids as they have a pool play area in addition to two lap/swimming pools which also has kiddie pool adjacent to them. Pools are obviously well-maintained and clean. A lot of events being held when we visited so the place was kind of full - and yet not too overcrowded. We stayed overnight in one of their very spacious family suite- which is a little bit far away from all the bustle so we did had a quiet evening. Loads of options for food, which are fairly good. The place has really great potential, it just needs some few renovations and maintenance on some areas to maximise the features. Will definitely go back again with family or perhaps group of friends. Shout out to Christy Gustillo at the front office as well as to our waitress (who I regrettably missed to take the name) for a really great customer service.