Arabia Road, El Wafaa District, Hurghada, Red Sea Governorate, 84511, EgyptView Hotel Details
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Sphinx Aqua Park Beach Resort Guest Reviews
3.6/5
45 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(45)
Positive reviews(31)
Reviews with photos/video(5)
Negative reviews(10)
Guest User
Standard Room
Checked in Jun 2022
Family
1 Reviews
2.0/5
Posted on Jul 13, 2022
Did not feel safe and staff refused to give us 2 cards for AC
Alexandra S
Checked in Oct 2024
Family
3.0/5
Posted on Nov 11, 2024
The hotel is good, not perfect, just ok. We were 3 persons in the room, but they didn't give us towels for 3. I had to tell them 4 times that we need one more towel, but nothing... The staff is not very kind, starting from the reception, bar, and room service. I noticed that they don't do their job with pleasure. Excepting the staff, the hotel is very nice. The location is great, the beach is nice, you can do snorkeling at the hotel. Food is ok. Drinks are bad. Nonalcoholic and alcoholic drinks, all are bad. They say that they have Aqua park. No. They have 3 slides.
Response from Property: Thank you for your feedback about your stay at our hotel. We always appreciate comments from all guests as they help us improve our services. Your valuable feedback has been shared with the department heads. We hope to welcome you to our site again. Best regards.
Guest User
Checked in Nov 2024
Other
2.0/5
Posted on Dec 24, 2024
Not for British people caters for Russians and Eastern Europeans Only had to stay one night as had to transfer to cruise The evening buffet was very poor,reception was overcrowded ,noisy and reminded me of a bus station Do not recommend much nicer hotels in Hurghada
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 8, 2024
Good budget hotel,comfortable beach with lagoon,have reef.terrtitory is small,but cozy and have everyting:pools,aquapark,restaurants,bars.room is good with front sea view,cleaning daily.food is good and variety.staff is polite and friendly.good location in city
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 1, 2024
I had an absolutely wonderful stay at Sphinx Resort Hotel! The staff were incredibly friendly and attentive, going above and beyond to ensure everything was perfect. The food was nothing short of delicious, with a variety of options to satisfy every palate. The location is ideal, providing easy access to everything while offering a serene atmosphere to relax. Highly recommend this hotel for anyone looking for an exceptional experience!
Marek K
Checked in Oct 2024
Family
4.0/5
Very Good
Posted on Nov 20, 2024
Poore bar, log waluty alkohol, cleanliness to be improved, very good good in ISIS restaurant. writer Mohamed is very helpless. It possible to comeback back in the future. To correct or invest - internet service (fatal level). Good food in restaurants. Heskam
Response from Property: Thank you for sharing your experience of your stay at our hotel. It's always nice to receive positive feedback. We hope your next visit will be as enjoyable as your last. Best regards.
Navi D
Checked in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 18, 2024
Very good hotel,beach is clean,sea is amazing,have coral reef.room is nice with pool and sea view.have aqua park and pools.food is tasty and variety.active animation team.staff is polite and friendly.specially thanks for guest relation Olesia for her hospitality
Response from Property: Thank you for sharing your experience of your stay at our hotel. It's always nice to receive positive feedback. We hope your next visit will be as enjoyable as your last. Best regards.
Lyusine
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 18, 2024
We like to travel to Hurghada a lot and often stay at Sphinx hotel. In general everything is good. But want to say regarding reception work. If you have any requests or any help. Its only Olesia can help. She can provide all the info. Once we had a problem with a synk in our room and reported it to a guy with glasses at the reception 2 times.this was totally ignored and nothing done. When told to Olesia and all was immediately fixed. When we arrived at approx 16.00-17.00 we had to wait for check in for 1 hour even though we are permanent guests. Because the reception staff prioritised couple of Gernan tourist who came after us... we had to carry bags and find our room ourselves . This is due to work of the reception. We were very pist off this. If you dont need this experience go directly to Olesia. Otherwise we had a nice stay and everything was ok. We will come back
Response from Property: Thank you for your feedback about your stay at our hotel. We always appreciate comments from all guests as they help us improve our services. Your valuable feedback has been shared with the department heads. We hope to welcome you to our site again. Best regards.
Keeley E
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 23, 2024
I had a great time at this hotel. The amenities, staff and atmosphere here are all great. The entertainment team are always in a good mood and spread positivity and good vibes. They put on a good range of shows in the evening so it’s not repetitive. The food at the restaurants are tasty and rotate dishes well.
Response from Property: Dear Guest Your positive feedback inspires us to continue delivering the highest standard of hospitality and to create exceptional experiences for all our guests. We truly value your patronage and look forward to welcoming you back to Kings Hotels for another memorable stay in the near future. Thank you once again for choosing to stay with us and for sharing your feedback. Your satisfaction is our greatest reward, and we are grateful for your
Guest User
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Apr 22, 2024
Amazing hotel Staff , animation, food , sea side excellent we enjoyed all staff smiling I love it I will come back soon It is good for children, couple and family Sandy and coral beach Near from all shopping area You can easy go everywhere You can use spa healthcare
Response from Property: Dear Mr. Samir Thanks for sharing your positive review and we are hoping to host you at our hotels again and we are always doing the best to make our guests happy and satisfied ...
koko m
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 19, 2024
Very good hotel.have nice and cozy territory,aquapark and pools.beach with coral reef and 2 entrancies.food is tasty and variety,specialy liked Chinese restaurant.room is big and cleaning daily,hk well done.staff is friendly and polite.good location
Response from Property: Thank you for taking the time to share your impressions of your vacation. We hope to have the honor of welcoming you back to our hotel. Best regards.
Guest User
Checked in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
Nice to stay there every one welcomed us . Very special thanks to mr helal and mr hamed and everyone i don’t know their names . Thank u so much everone one. Thank u again Very friendly team everyone. Thank u alll . I spend lovely 2 weeks on this resort
Response from Property: Thank you for taking the time to share your impressions of your vacation. We hope to have the honor of welcoming you back to our hotel. Best regards.
Guest User
Checked in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 11, 2024
We loved the hotel really and we loved the service of the staff. Hotel is cozy and beach is very clear. I have read some negative comments about the hotel and I was little scared to book here but really when I came with my family here we found everything is wonderful and really we wondered why there is negative comments like that.Food is tasty. Staff always active and do his best to solve any issue immediately. Really thanks Sphinx. We will come back definitely. We love all of you.
Response from Property: Thank you for taking the time to share your impressions of your vacation. We hope to have the honor of welcoming you back to our hotel. Best regards.
Radek S
Checked in May 2024
Family
4.0/5
Very Good
Posted on Jun 28, 2024
Hotel is old, but staff is perfect. We missed draft beer. Special thanks to pool guard Sherif, beach bar staff Soliman, Bilal and Abdelrahman. And very special thanks to our room keeper for rooms 2001-2010, very perfect service! Thank You!
Response from Property: Thank you for taking the time to post your positive review about your recent stay with us.
Lyusine
Checked in May 2024
Family
5.0/5
Outstanding
Posted on Jun 21, 2024
We have been here several times and last time we stayed here in May. Nice rooms, everythinf is very near and convinient. Really like the food here. Everything is very tasty, the empoyees are frendly. Like a lot. The only thing that the animation should really be improved
Response from Property: We would like to thank you very much for taking the time to share your Sphinx Aqua Park Room Resort Experience. We will share your valuable comments with our team members. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at our Resort.