Kokkedal Slot Copenhagen

My husband was really in shock when the old lady ahead of him in line was denied check in because the time was 14:55, not 15:00. In other word 5 minutes!!! That really was a shame. Two minutes later my husband was able to check in, by that time the lady had obediently gone to sit down and wait. So to some positive impressions: The building itself is very impressive. It’s very peaceful and it’s like a fairytale with the horses and the green fields around. The staff at the bar-particularly one young guy was really service minded. He was actually the one sweet person in the whole hotel that was outstanding. Speaking of the bar- the building and decor is really nice but whoever was in charge of furnishings in the bar should find a new job. Everything looks like it’s thrown in there or that it is a furniture store where they try to sell you chairs. Furniture should be grouped together creating an intimate atmosphere because that’s what the room deserves. Get rid of 1/4 of the chairs there and it will be more inviting. Disappointed with our room that was in a building away from the castle. Room was very small. Glad we only stayed one night. Bathroom shower was built in a way causing water all over the floor. Water temperature was constantly changing and suddenly scolding. Good stuff was the thick fluffy towels and lovely smelling soap. No body lotion. There is a gym on the premises. Believe it or not- it costs 95 DKK pr person pr hour to use for hotel guests!! This place sure knows how to milk your money. Also if you want a cappuccino for breakfast there is a charge. Breakfast was ok. Nothing special but the basic stuff. On the positive side- the orange juice was really good. Freshly squeezed and not watered out. We did not eat at the hotel due to the menu and prices and went 10 min by car down to the harbor instead. We did not regret that at all. We had a good night sleep but someone next door was up at 5 making a lot of noise so with lack of insulation we woke up too. All in all 3 stars for the surroundings and for the great guy in the bar. Would we come back? Nah, I don’t think so.

Children are not allowed on the restaurant for dinner even when staying at the hotel. Told the only option for families with children was to eat in the room. Then to make the experience even worse were told that they were not even sure there was any food available to serve in the room. All this while we mentioned the family was there to celebrate a family birthday. There was no information about children not being allowed in the booking confirmation. Rude responses, no apologies and simply stubborn attitude that this is how they do it. A simply horrible hotel and restaurant experience. Avoid this hotel and restaurant if you are traveling with children. We travel a lot and know there are plenty of other hotels and restaurants that allow children, including 5-star and Michelin starred ones.