Hotels near Robinson-Westchase Neighborhood Library, Houston

It wasn't anything to blow my mind, it met the minimal of my expectations. We encountered a problem as soon as we got there which management dealt with, somewhat quickly. Breakfast is OK, nothing too special. I did feel that if they were going to serve opened pastries and use paper plates, then they may as well have utilized bulk sealed pastries. Nothing extravagant, or over the top. Very basic, but I have high standards when it comes to value, and cleanliness. My bare minimum standards were met. Staff was helpful and nice. There is a bar right next to it (practically se parking lot), so if you don't want to encounter the noise issue, asked to be on the opposite side.

Don't use trip.com to book. So many tricks there on the website. Go book directly via hotels or flights.

The price is cheap, but the hotel is a bit old, the hardware needs to be improved, and the breakfast is a bit expensive.

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.

Two words to sum up: RUN and HORRIBLE! I really don't even know where to start from. We booked this hotel at almost $80 a night but it was not worth even a penny. We pulled in late at night and there was a group of suspicious people right in front of the office. In fact there were a lot of shady people pretty much all around the property. I still held into my nerves and start looking for the office. Office was dark and the door was locked. One suspicious lady even told me to leave and that office is closed at night. I knew her information was not accurate and start looking for any signs for after hours check in. There was a small note on the front door to check in with the side window if the door is locked. I went to the side window and it was shut, locked and dark. There was a ringer outside on a broken dented wall and was not working. Of course by this time I had a lot of attention from unwanted people just hanging and walking within the property. I knocked on the window for sometime before finally somebody turned the lights on from inside and open the window. My room was on the third floor and with small kids and bags it was a huge hassle to take stairs. I was told that elevator was not working and when I looked at the elevator I knew why. It looked like somebody blew it up as it was literally ripped apart. The whole hotel was dirty and filthy as there were trash everywhere and all over. We went to our room and it was barely livable. Walls had dent, hole, and water leak markings. Refrigerator was dirty as hell and the floor was sticky as honey. Stove and its knobs were all broken and I was so afraid to even touch it to avoid any possible gas leak disaster. Restroom was extremely small and literally had a kid size broken sink. Bathroom was small and only had a one small soap. There was no shampoo or conditioner. Only two towels were provided for the entire family size room. Both towels had stains and were dirty. Air condition worked but was loud and noisy. I went downstairs to get more towels and after a lot of question and answer I was given some and even those had holes and stains! Of course they had no return/refund policy regardless of the reason so moving out after paying a hefty price was not an option for me. My entire stay was very uncomfortable and I didn't feel safe at all. Thank god that nothing happened to me or my car and I got out in 1 piece. This hotel needs a complete renovation from bottom up. First and foremost, security needs to be tightened up and they need to get rid of suspicious people. Wish I can give zero star!

First off, the place was a great place to stay, once you ran the gauntlet of getting in. To my discredit, I will admit this is the first time I've stayed in a Hostel in the United States. I stayed in several in Spain a few years ago without a hitch. Biggest problem was contacting a living breathing person by phone, but that is par for the course these days, unfortunately. Secondly, there was (for me) a confusing exchange of e-mails that resulted in the contention that they did not have a picture ID on me. I know I had sent this earlier and have the e-mail to prove it. When I sent my ID, I had copied and pasted it in a ”reply” e-mail back to them. Several hours after that when I was freezing in my car outside their facility, I learned they they did not have the ID. So, I sent another picture ID using a new e-mail directly to them rather than simply replying to an older one. Let that be a lesson. Always send new e-mail with any information they need, rather than simply sending it in a ”reply” e-mail that they had sent to you earlier. It may be some e-mail glitch. The only other glitch was after getting inside, I was exhausted and ready to go to bed for some much needed rest. Unfortunately, the ”combination” to the door lock would not open the door to my room. I tried to call them (there were no employees there), but again, the recorded message said to send them an e-mail. Consequently, Multiple e-mails sent back and forth over an extended time when a simple phone call could have resolved the issue in 30 seconds. Long story short, they had given me the incorrect code to my room, but it took multiple e-mails to determine this. Finally, once in the room, I will say the bed was clean and very comfortable. I slept like a bear in hibernation. The room had a real home feel to it, unlike the sterile perfection of a high end motel that I usually stay in. The entire place was also very quiet. I don't know how many other people were there, but there was no wait time the next morning when i took a shower. Shower was also very clean. When I was ready to leave, I hung around a while in the downstairs ”living room/lobby” area expecting there would be an employee there at check out as there always is when staying at a motel, but there was nobody. So, after a short while, I left. I used this place to stay out of curiosity as I usually stay at motels when I come to Houston. But, motels are expensive. The reality is, I never watch TV in a motel. I seldom eat the breakfast at motels or use their in room telephones, pools or workout gyms. When I travel, the only thing I am looking for when it's time to call it a day, is a safe comfortable place to lay myself down to sleep and use the bathroom,,,nothing more. That was the promise of staying in a Hostel, and on that promise, they delivered.

Shocked that this place has such good reviews. Three stars is generous. First off, I arrived at 4:15 and my room wasn’t ready. Check in is at 3. They asked if I would be fine downgrading my room since those rooms were available. I declined so had to wait about 30 minutes for my room. The room was fine, nothing great. The kitchen was nice I will say, as well as the bathroom. The bathroom wasn’t perfectly cleaned though. Their was a hair in the shower and white splatters on the door and wall. The bed was hard and the pillows were small and terrible. The sheets had been used way too many times and the fabric was beading up. They felt very worn. One of the pillows had a black smudge on it upon arrival as well. The remote was sticky but the AC worked well at least. As for the amenities, the breakfast was not great. Half of the items/options weren’t available all 3 mornings I was there. The juice was watery, bananas over ripe. Very disappointing. In the gym, I hoped to use the treadmill. The incline on it was broken but the rest of the gym was fair. The pool is small, water was cloudy and they have no hot tub. Upon checkout at 5 am, I requested a receipt to show my balance was $0 since this was a work trip. They informed me they weren’t printing receipts and I would be emailed one at the 11 am checkout time. Insane to me but I was given no other option. Well that time rolled around and I wasn’t sent one. I did call and they sent it to me immediately. The hotel is newer but the elevators are worn down, there were dead spiders in the main hallway and the main areas are very stuffy. Parking was okay, not a huge lot but they weren’t busy when I was there. The location, I was informed, is not great or safe. Being from out of town, I had no clue. I never felt unsafe but I didn’t venture out at all. The surrounding area left much to be desired as places to eat, shop and things to do. Location was decent to the interstate. I would not stay again.

The rooms are clean, breakfast is nice but the pancake machine was broken, there is a small pool in which some kids were enjoying. The staff is outstanding and very helpful and polite. I am here due to Hurricane Ida but unfortunately, I can not stay because I am spending too much money on fast food. The area has a lot of restaurants to choose from and they are all delicious, I may try the Japanese restaurant today. There is a PetSmart, big lots, and Marshalls in the parking lot. The area is safe!! Bad: Very low water pressure but the hot water did work. I opted for a bath vs a shower. (this should really be updated) I gave a 3 star for value because, for this reason, the rooms are average cost $129, so there is no reason to cut back on the water pressure.