East Syracuse Hotels with Hot Tub

This Residence Inn is okay nothing special and needs work. The staff was friendly and helpful to me although they seemed new or not really caring or apologetic of issues that occurred to Marriott returning Elite members. Marriotts website says the rooms are newly reflashed. They are not the rooms are hurting they look old and worn. From what • I saw they only changed a few things like the carpets, cabinet doors, new appliances(that still looked old) and the bathroom floor. That's it they definitely did it on the cheap they should of done the it from the ground up. Our room was very dark with dead lights and lights that just did not work. Our bathroom sink was clogged to. So we went down to the front desk asking if maintenance could come and fix some things. I was told there was no maintenance on property but I could have the tool to unclogged the sink. I sad no that's not right to have me do it(I am above a Elite member). So we got another room again this room was very dark but everything did work. It was missing the TV remote but I got one at the desk. I guess my point is this hotel has a big maintenance issue and I would say some issues without staff on how they treat returning members. The hotel is old and it shows and a lack of maintenance the place will just continue getting worse. It was very clean and did not have any bad smells. The location is okay it's not fair to the city, stores, SU but there is nothing to do around the hotel grounds. Being said stay at this hotel if you want a big room some kitchen amenities but don't expect a true Marriott experience or service and a badly renovated room.

Needed a Marriott room last minute on a night availability was tight all over town. Booked sight unseen. I'll admit it IS scary to roll up to an early build Courtyard, especially when it is located in a cluster of obviously older hotels. (I might have had an issue or two in the past with old Courtyards myself). Quiet (but I woud stay away from the highway if possible), clean, higher quality bedding. Don't think it had been a gut remodel, but room and public areas updated more than reasonably well. (Yes you could tell it was a bit older building, and a bit of musty to it. But redone way better than just smearing lipstick on it). I would say B or B+ hotel, and there is nothing wrong with that. Might not book if for a honeymoon, but if it is neatr where I need to be in town and the price is competetive I would stay there again. Reasonably near airport-but not right next door. If the hotel Bistro dining isn,t for you, there is a Ruby Tuesdays, and one other restaurant, a very short walking distance away. Forgot to check if there was a shuttle.

We check-in very late around 4:00am due to our late flight and 1 missing piece of luggage. Got our room promptly, but the bath tub was choke and dirty. Tried to change our room, but was told that there was no other available room, but they sent someone to fix it in the morning. The hotel is pretty basic, more for people with own transport. Location wise, there is not much around the area, but we found Denny's within walking distance. There are a couple of other eating places as well, though we didn't try them.

stayed here numerous times and was pleasantly surprised to see the property being renovated, looks like a lot of work is being done here. I got a free upgrade from the staff to try out the new guestrooms. brand.new.everything. the bed was awesome, actually i slept too much and ended up leaving late. ill be back here for the fair in a few weeks, already booked the new room!

All staff at the front desk were friendly and helpful. Very clean. Didn’t have an opportunity to use pool or gym but they looked very clean. Wish there was a better selection for breakfast and the beer/seltzer selection was low. Not terrible. I would definitely stay again!

I used it during my business trip and I was able to spend the perfect day on business trips. Thank you for your excellent service when staying. I leave after using it well.