Kutchan Hotels with Hot Tub

The room is huge and comes with a kitchen and living area. They have all the utensils and equipments if you want to cook. Came here during autumn so can't comment on the convenience of travelling to the skiing spot. The parking garage is under the building so it was convenient.

Top-notch service with free private pickup service to and fro from the welcome centre to the hotel.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

I love it here. Facing mt yotei took a lot kf pictures with it. Its the best for solo travellers might come back here. Although far from hirafu and hanazono ski but theres a shuttle going back and forth for free!! I love the breakfast buffet also. Worth the money.

The hotel is very conveniently located, just a two-minute walk from the ski equipment hall of the Garden Ski Resort. Although the hotel is not as big as the Park Hyatt, the service is very good, and there is a warm and comfortable feeling. There are apples at breakfast. When the staff saw me holding apples, they took the initiative to ask if they could help cut them. The apples were delicious. I am super grateful to the two staff members in the picture for taking the initiative to help solve the problem. They are very professional and enthusiastic! The odd-numbered rooms in the hotel have a very good view, facing the ski resort, and you can see the snow every day. Highly recommended!

Stayed here on 20-22 Dec 2023. Location is actually very good, near multiple food options and also just a 7min walk from bus stop. Just that if you are dragging luggage in the snow, it’s not that fun🤣. Room was spacious and comfortable for 2, with the view from the room being a slope with people skiing. Pretty cool. Breakfast was buffet spread of mostly Japanese breakfast food, nothing too fancy but gets the energy in for ski day

Very considerate service, the best choice in Niseko. The Park Hyatt I chose later can't compare to the service and environment of Sancui. The room is large and warm, the bed is very soft, and the transportation is very convenient

To be honest, Shancui still needs to be a bit more upscale in all aspects. My feeling when staying at Muwa this time is that the location is really good, which is the biggest advantage. However, the hardware in the room is very average. It can be described as ordinary. There is even no bedside. The function of turning off the lights with one click makes me most speechless. To be honest, the service was not bad, and the breakfast was not as bad as expected. Secondly, because there is comparison, this is a question. I stayed in Shancui in January. Since the public parking lot in Niskeo does not allow private cars to stay overnight, I had to park back to the hotel. At that time, the front desk of Shancui told me that the parking fee was originally 5,000 yen per night, but if you find it convenient , drive out and park in public areas during the day, and drive back and park at the hotel at night, without paying parking fees. Although the price is not more than 5,000, Shancui makes me feel very comfortable. But this time at muwa, not only was the parking fee not waived, of course I didn't ask for it, but every time I drove back to the hotel, the receptionist at the gate watched your car like a thief, where you parked it, and even chased you You have to hand over the keys to him because they have valet parking, which actually feels like a fee to me. This made me very uncomfortable. I had the same feeling almost every day when I drove back to the hotel and parked my car. In the end, I stayed for more than 10 days. My summary of my feelings is that it is a little disappointing because it is such a good location and has a better check-in experience.

Although the spring snow in Niseko is average, the hotel's services and facilities healed my heart. Especially after skiing every day, I could book a free private bath, which was very comfortable.