Slough Hotels with Hot Tub

I know i will arrive London Heathrow late. So I tried to choose a hotel not far from airport to crash out a night before heading to London. I choose Holiday Inn Slough Windsor because I think instead of stay in airport hotel, at least I can go take a look at Windsor castle in the morning - there is no much different between 20 minutes Uber and 12 minutes to most of the airport hotel near Heathrow Airport. In fact I arrived 4 hours later than I should be - checking in after midnight...very smooth. As I am Platinum member of IHG member , I was pre-assigned executive room on 8th floor. Looking inside room, I have to say this room is better than my expectation of Holiday Inn: with Lavazza Coffee Machine, with slipper and all necessary amenities. In the morning I called a Uber to Windsor Castle just take a look. It cost between 7 - 9 pounds one way, about 8 minutes. Hotel to Slough Station, another 8 pound, about 6 minutes. Slough Station to Paddington, 10.8 pounds on GWR , 18 minutes. Overall the 2 hotel staffs I met, all very kind and friendly, everything is very smooth, everything works. It is by far better than a convenient hotel only , it is a very decent hotel and especially if you drive , there is ample car park, and good value to visit London and nearby area.

Though everything was fine with the hotel. I was told on arrival I had booked the wrong room type for myself, partner and 7 year old daughter. Even though on my booking it said 2 adults and a 7 year old and I made a note it was her birthday. The booking also stated max capacity in room 3. Max 2 adults, soda bed for a child. There was a pull out sofa bed, but when we got up to the room, it wasn't made, I called to get bedding and was told I booked the wrong room...I said you just checked us into the room downstairs and saw I had a child with me, you even just wished her happy bday! I said where do you expect her to sleep? They said they would move us to a family room but we're too booked. I said I just need bedding for the sofa bed in here, he said they don't have pull out sofa beds,I was confused as there was one right in front of me! We then eventually at 9pm got bedding Sent up....but no one made the bed, they just dumped in on us. I also booked a room with a city view? Which we couldn't see-only a roof of a building. Whilst most things were fine and they did eventually sort us out. With a tied 7 year old after a long day it wasn't the greatest way to start our stay. I'm not sure if it's a problem the hotel end or the booking via this app?

The rooms are pretty renovated. Well, heating was still in place at the end of April.

I have been stopping at this hotel for the last 2 years on business (apart from going home at the weekends) and find the staff extremely friendly, especially Aman who takes time out to allocate the same rooms for us every week. The rooms are extremly clean (hats off to the cleaning staff) and comfortable. I will continue to stay here as long as the outstanding service continues. Well done to all of your staff and your friendly attitudes.

What a shocking experience! We had a late flight in from Heathrow and so this room was booked on our behalf. The room itself seems passable on arrival but then the drama unfolded. The room was hot yet if one opened a window the noise emanating from outside was unbearable. Throughout the night an electric noise (washing machine?) emanated through the room continuously. The smell was overpowering - the fridge provided had not been opened or plugged in for ages. Of the 4 plugpoints in the room one had been boarded up, the second had a television and kettle plugged in, the third was loose in the wall and the switch didn't work rendering one in working order. The bathroom was tiny as well as dirty, the door couldn't close properly as the door frame was broken. The shower had no drain cover and a smell was emanating from there. The toilet had no flusher, we had to insert our fingers into the hole to press a pin!The restaurant was closing as we arrived and no assistance was provided in terms of where we could get a late night meal. All in all a dreadful experience, one which will not happen again. Sleeping at the airport would have been more preferable.

I am writing to express my deep dissatisfaction with our recent stay at this hotel during our sons wedding. More than 25 rooms were booked from both our side and the bride's side. Unfortunately, our experience was far from what we had anticipated and it marred what should have been a joyful celebration. From the moment we arrived,we encountered numerous issiues. The check-in process was chaotic and poorly organised, leading to significant delays. Our guests were left waiting, which was particularly fustrating given the importance of the occasion. Additionally, the staff's attitude was less than professional. We encountered several instances of rudeness and indifference, which further compounded our fustration.They lacked adequate customer services. Instead of feeling welcomed, we felt like an inconvenience. The accomodations themselves were subpar. Many rooms were not properly cleaned and some amenities listed on the website were either unavailable or in disrepair. This was unacceptable, especially for a hotel that markets itself as a premier venue. To make things worse, whilst checking out my son was told to pay £400 for a small damaged stool the found in the lounge. He denied that he had not caused any such damage but they still insisted he pay. When challenged to provide any proof or evidence, they couldn't comply. He initially paid the amount because he had other functions to attend later on. However having raised the issue with the general manager later on, he was then refunded that amount. Basically, he was persecuted for a crime he didn't commit. In summary, I cannot recommend this hotel to anyone. The lack of professionalism, poor service, incompetant staff and overall disorganization made our stay incedibly stressful during what was supposed to be a happy celebration. I hope that future guests do not endure the same experienc we did. Breakfast not included and additional car parking charges.