Find Best Taipei Hotels with Hot Tub

This hotel is good. The location is very convenient. We always get taxis so fast, and the services are excellent. There was a staff standing, making sure we don’t trip down a stair. There is a swimming pool and the staffs were friendly.😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

Good things first - Location is excellent if you need to be near Songshan airport. Room is large. ********* hotels no longer provide toothbrushes & toothpaste - this is apparently a government regulation. The provided toiletries e.g. soap are not great. however, there were good quality bedroom slippers were a v pleasant surprise. I checked in after 9pm on a Friday with a flight to catch in 10hrs' time. Staff were friendly at check-in. Noticed no water was provided in the rooms. A large notice was displayed informing us to contact them on their app for ALL services. The app showed there was no room service menu, so no worries, I thought I'd just buy cup noodles from the very well-stocked 7-11 located in the lobby, and boil some water. The kettle's plug was severely bent. The app did not understand 'kettle faulty' and kept telling me where it was. That's when I realised their app was just a useless robot! Tried ringing Housekeeping from the room phone but nobody picked up. Brought the kettle to Front desk to show them. Counter lady had 0 apologies, just an unfriendly expression and told me I should have just called them 🙄. Her more-professional colleague said they'd help me contact Housekeeping. Housekeeping brought along another faulty kettle 🤦🏻♀️ but he was at least apologetic. While waiting for him to bring a 3rd one, I called the Front Desk again intending to ask for free water since their amenities suck. Just my luck - grumpy lady picked up and - again - without apology, kept interrupting me to declare they DID have water but it was self service and that they DID inform guests with small print on their key card and a picture of water on the room door. What the...?! I told her she had a terrible attitude, at which she laughed and I hung up. I've stayed in hotels where water was self-service - BUT those hotels ensured guests were well notified at check-in and large signs were displayed in various languages in the rooms. In comparison - Illume failed miserably in this area, and their failure was further exacerbated by faulty equipment, poor service standards (lousy app + ill-manned housekeeping hotline) & the Front Desk staff's inhospitable attitude.

Really nice hotel design, well located, clean , staff are effective , friendly and welcoming ! Breakfast is outstanding especially on the local specialities ! Must try !

Nice place to stay with family . Hospitable staff and very good restaurants inside , only downside is but far off from city centre however accessibility through taxi and public transport is good

1. The food is quite nice. Sometimes, there's ice cream available, and you can even cook noodles with soup yourself. They provided fruit, yogurt, milk, and more. 2. I quite like the room; it's big and nice. One improvement would be to have more plugs. Currently, there are only 2 plugs available, and there's one on the living room table. 3. Good room service; the staff is very friendly and does a good job cleaning. They will ask if you need more towels or anything else. 4. Although the location isn't particularly friendly, it's fine; you can walk over to the nearby mall, Miramar, and take the MRT from Jian Nan. But most of the time we will just order Uber.

Although the hotel is obviously a bit old, but is well maintained, especially how our room is kept cleaned daily, and necessities/toiletries are religiously replenished. The overall staff, especially those assigned in the reception area, are consistently helpful and courteous. The area, although near the busy commercials of Ximending, is peaceful. The breakfast buffet is beyond satisfactory, considering the variety of food selection. I would definitely go back if given the chance in the future, and would recommend the same to others.

The location of the hotel is very convenient and there are still many shops and restaurants opened at night when we went back. It’s spacious on the reception floor and you may get toothbrush, comb etc near the reception. There is a refreshment area that you may get hot water, coffee and teabags. The room is clean. You may enjoy HBO and Anime channel in the room. I am satisfied with this hotel and I will definitely come back.

I chose Santos hotel because all its rooms have windows. I got a regular sized hotel room with 2 twin beds, Location not in a busy part of town which is ok. . Hotel is not new but the room was clean, sheets and towels were pristine white. Generous with bottled water, coffee, tea in sachets. Staff were very helpful. Carpet can do with shampooing. Bedskirt needs to be replaced. A 5-10 min walk to the train station, very convenient. From the airport I took the bus, got off across the hotel and just walked short distance. Took bus going back to airport. Was able to go to bus stn via the train. Pics show view from my window and bus trip sched.They serve buffet meals. I would recommend this hotel for these reasons.

Room is spacious. Abit awkward if u staying with families as their bathroom not able to lock. U will get awesome view if u manage to get high floor. Overall it's worth to stay. Recommended.

Beautiful hotel in Taipei! The location was 10/10. It’s close to a metro station and a public bus route. Ningxia Night Market is very convenient to get to (which was one of my favorites in Taipei). The hotel itself is very clean, welcoming first impressions and the staff is helpful! The only thing the room is lacking is in body lotion in the room, but I understand there’s body lotion on the 17th floor locker rooms before you go into the rooftop public baths (I didn’t have a chance to use them unfortunately). We will be retuning to Taipei because we had the best five days and MGH Mitsui Garden Hotel will be the first place we think of booking again!