Guest User
February 13, 2025
The revolving doors were moving at a very high speed. There were no porters to help. The floor to the entrance is uneven, with protruding metal strips that make it hard to drag the bags with wheels smoothly. My bag was stuck in the metal *****, and the high-speed revolving door hit my suitcase and pushed it, causing me to fall on my back and hit my head on the street. No one from the hotel assisted. The strangers on the street helped me get up, and take me inside the hotel. The hotel staff was uncooperative and did not get me a medical doctor because it was 10minutes beyond 6:00 PM in the evening. That is the worst experience I have ever had a hotel.