Kam Mum Guest House Reviews

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Dear WEI JIE TER, PHIMCHANOK KHAMSRI Hello, I am very sorry to bring you a bad check-in experience, because Hong Kong is very expensive, and the room area is indeed relatively small. Please also refer to the photos taken by other travelers before booking so that you can prepare for the size of the room. According to the first phase of new laws to control disposable plastics announced by the Hong Kong Environmental Protection Department in April, hotel toiletries, such as toothbrushes with plastic handles, toothpaste in plastic packaging, water in plastic bottles, and body cleaning products (showers, shampoos, etc.) in plastic containers Water, conditioner, body lotion and hand sanitizer) are not allowed to be provided for free. Hotels are only allowed to sell them to guests, which means they have to charge independently. Therefore, Kinmen Hotel cannot provide you with free bottled water, but a kettle is provided in the room so you can boil water by yourself if necessary. Because our budget hotels aim to provide travelers with cost-effective, clean and safe short-term accommodation. Thank you again for your stay. Wish you a happy life!

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2. We will send you check-in route information and provide customer service.

Response from Property: Guests MIKITIUK/OKSANA and TSEKHIN/ALEKSEI, in fact you are one who is LYING. Our staff called the police because you came to the front desk late at night and very drunk.He called the police because of your words and inappropriate behavior..1. You should require if you have problem about the size of the accommodation on the first day of your visit rather than the third night.2. The bed size in the room is 1.2M*2M. The bed occupies an area of ​​2.4 square meters. The room also has bedside tables and a separate bathroom. If you have common sense,the room cannot be only 4 square meters.3. In the next day morning.We offered guest a cancellation and refund of the last day , but they said that they thought everything was fine and insisted on staying for the last night.Based on the circumstances at the time, we have reason to suspect that this guest may have been attempting to extort the hotel, seeking to obtain a refund and free accommodation through creating a disturbance. During the handling of this situation, we fully cooperated with the police and have preserved relevant evidence for verification.We take every guest's feedback seriously, while also ensuring a safe and harmonious environment at our hotel. We firmly oppose any attempts to gain benefits through improper means and will take necessary legal action to protect our rights.I hope this detailed explanation provides clarity on the situation and our position. We will continue to strive to provide high-quality service and a comfortable environment for all our guests.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: Thank you for your visit. In order to improve the quality of your stay and facilitate your stay, please add our customer service hkjinmen2 and we will send you check-in route information and provide customer service! In addition, having an insurance policy will provide you with more protection when you are away from home. Sudden changes in weather or changes in itinerary may happen from time to time. We recommend that all guests purchase travel cancellation insurance from the booking website. This way, in the event of a typhoon, heavy rain, or flight cancellation or delay, you will be covered. You can also get some compensation and protection. If you do not purchase travel cancellation insurance, you need to bear the relevant risks yourself. The hotel will not bear the relevant responsibilities for the guests. We would like to make a statement here. Thank you.

Response from Property: In Hong Kong, The room space of guesthouse are generally quite small. It's important to manage expectations, especially when booking budget accommodations. The pictures we took also showed the size of our room and that there was space under the bed for luggage. since you checked in in December, which is the winter in Hong Kong, the weather was cold. I believe you also took a long hot shower, which caused flood in the banthroom, but not clogged. Affordable prices often mean compact rooms, You shouldn't expect to get the same space as a hotel when paying the price of a guesthouse.