EMM Hotel Saigon Reviews
EMM Hotel Saigon
157 Pasteur, Ho Chi Minh City, VietnamView Hotel Details
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1 night
EMM Hotel Saigon Guest Reviews
4.4/5
Very Good
65 Reviews
Verified reviewsLocation4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(65)
Positive reviews(65)
Reviews with photos/video(24)
Awesome stay(18)
Delicious breakfast(13)
Great service(11)
Great value for money(7)
Clean and tidy(6)
Large rooms(6)
Great location(3)
Toan Nguyen 78
Two Bedroom Deluxe Apartment
Checked in May 2024
Family
5 Reviews
Posted on May 5, 2024
Overall a good stay, the hotel needs to improve house keeping services. There were missing kettle, slippers, and remote control we needed to request and remind several times quite annoying at first.
Response from Property: Dear Toan Nguyen 78, Many thanks for choosing to stay with us and for taking time to share your experience on Ctrip.We appreciate your feedback regarding your recent stay and apologize for the inconvenience with our housekeeping services. Your comments have been noted, and we will work to improve our service immediately. We hope to welcome you back for a better experience.Best regards, The Management
Lan Anh 90
Superior Room
Checked in Apr 2024
Couples
8 Reviews
Outstanding
Posted on Apr 28, 2024
i booked the 2nd room very close to midnight, but got confirmed very fast… and also they upgrade my room to suite - 2 bedrooms for free…. love the price and breakfast in the morning… the restaurant look very chill…
6/8
Response from Property: Dear Lan Anh 90, Many thanks for choosing to stay with us and for taking time to share your positive experience on Ctrip. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Melwc
Two Bedroom Deluxe Apartment
Checked in Dec 2023
Couples
105 Reviews
Posted on Dec 11, 2023
- nice big room
- but however felt a bit dusty
- floor area were a but dusty
- breakfast option was really minimum and so so
- asked for late check out till 1pm but however was only till 1230pm !
Response from Property: Dear Melwc,Thank you so much for always choosing to stay with us and taking time to share your experience on Ctrip.Please accept our sincere apology for your experience for the recent stay. Regarding to the dust on the floor due to the room wall being seeped, we have discussed with relevant departments to repair the room within this week to make sure it is not peeling and causing dust on the floor. Besides that, we hope to receive your kind understanding for the late check-out requirement cause we have a big group will check-in early afternoon so that we need all room is ready before they arrive the hotel.Once again, we are so sorry for any discomfort you may have experienced during this stay. We do hope that we could have another chance to welcoming you back at EMM Hotel Saigon in furture. Best regards,The Management
RAYMOND KWON YOUNG
Superior Room
Checked in May 2024
Business travelers
25 Reviews
Outstanding
Posted on May 19, 2024
One of my favourite little hotels in HCMC. Nicely located in a quiet corner of District 3, big spacious room with a kitchen and large fridge, great breakfast and friendly service, and the hotel even has a laundromat! Great value for the money!
Response from Property: Dear RAYMOND KWON YOUNG, Many thanks for always choosing to stay with us and for taking time to share your experience on Ctrip. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
BeanDean121
One Bedroom Apartment
Checked in Sep 2023
Couples
10 Reviews
Outstanding
Posted on Dec 18, 2023
Simple but well equipped, good breakfast, nice staff!
Good location, a Michelin pho restaurant is around the corner!
Just one point to comment, the staff didn’t specify the washing detergent was not free, the charge was then shown up on the finally bill. Although it’s small money, 20k VND per detergent ball, feeling not so good.
All in all, this hotel is recommended.
Response from Property: Dear Distinguished Guest, Many thanks for choosing to stay with us and for taking time to share your experience on Ctrip.It is so great to read that you love our room, breakfast and hotel staff. Besides that, we sincerely apologize for our mistake that forgetting to inform you about the detergent fee, we have already briefed with the team to make sure it will not happen in the future.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon next time.Best regards,The Management
Guest User
Superior Room
Checked in Dec 2023
Solo travelers
90 Reviews
Posted on Dec 20, 2023
Had a pleasant one day stay between arriving in HCM in the evening and travelling to the countryside the next day. Room was spacious and clean with a touch of chic !
Bed and linen was very comfortable despite the mattress being a touch hard. Happy with the breakfast the next day, certainly not 5 star quality but did the job. The location was good too, relatively quiet part of town yet just a 5 minute taxi ride to District 1. Very good for the price and happy to recommend.
Response from Property: Dear Distinguished Guest,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Ctrip.It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the room, our breakfast and location. Your positive comments about our service will be shared among all of EMM Saigon team and it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management
WA-Frank
Superior Room
Checked in Nov 2023
Business travelers
23 Reviews
Great
Posted on Jan 28, 2024
A good place for business trip.
Many restaurant and convenience store nearby.
Free welcome drink in the lobby (Must try)
Staff are helpful. Will run out to help you take your luggage upon arrive.
Breakfast in 1/F floor are good as well.
Response from Property: Dear WA-Frank, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Ctrip. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the room, our breakfast and location. Your positive comments about our service will be shared among all of EMM Saigon team and it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Jia Jing
Two Bedroom Executive Apartment
Checked in Sep 2023
Business travelers
3 Reviews
Outstanding
Posted on Sep 26, 2023
Convenient location, good service. Breakfast was alright, rooms are a bit dates.
Response from Property: Dear Jia Jing, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Ctrip. It is so great to read that you had a pleasant stay at EMM Saigon. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Kristina_P
One Bedroom Apartment
Checked in Feb 2023
Solo travelers
27 Reviews
Outstanding
Posted on Mar 4, 2023
Very good hotel! Breakfast coffee is very good! The staff is great, the room is spacious. The location is very close to district 1, so just 10-15 min walk and you're at the main attractions.
Response from Property: Dear Kristina, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Trip.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Guest User
Superior Room
Checked in Jan 2023
Couples
2 Reviews
Outstanding
Posted on Jan 14, 2023
This is a great place to stay, the staff are super friendly and helpful!! The rooms are big and comfortable 👍👍
Response from Property: Dear Valuable Guest, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Trip.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Guest User
Superior Room
Checked in Dec 2022
Business travelers
1 Reviews
Very Good
Posted on Dec 12, 2022
EMM Hotel Saigon is well-located, close to many restaurants and bars. It has a decent breakfast and a nice restaurant. The room, I had, was very large with a treatmill and yoga mat. There was a good working desk in the room. The internet connection could have been faster. The staff if very friendly.
Response from Property: Dear _TXDEic****..., Many thanks for choosing to stay with us and for taking time to leave your review on Trip.com. It's so glad to know that you had enjoyed your stay at EMM. Thanks for your feedback about wi-fi system, we will take note to improve our service in future. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon next time. Best regards, The Management
TuanHo
Superior Room
Checked in Apr 2024
Solo travelers
6 Reviews
Very Good
Posted on Apr 20, 2024
Good location
Response from Property: Dear TuanHo, Many thanks for choosing to stay with us and for taking time to share your experience on Ctrip. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management
Guest User
One Bedroom Apartment
Checked in Oct 2022
Business travelers
1 Reviews
Very Good
Posted on Oct 25, 2022
Everything's good!
Will be even better if the breakfast have more variety to choose from.
Response from Property: Dear WeChat****...,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Trip.com.It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Thanks for your feedback about breakfast, we will take note to improve our service in future.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon next time.Best regards,The Management
Raymond Kwon Young
Superior Room
Checked in Jul 2022
Business travelers
9 Reviews
Amazing
Posted on Jul 31, 2022
First of all, the staff is most helpful and friendly, but this is pretty much the standard practice of most, if not all, of the hotels in Vietnam which I have visited. Then the room is very, very spacious, so much that there is even a treadmill in there! The breakfast is very nice. But above all, the laundry room is a real surprise: it has not only multiple washing machines in there, but also several driers as well! For business or even family travelers who have to stay in the city for more than a few days, this facility, of course, really comes in handy. If I have to pick a bone, it would be the very dim lighting in the room; if this can be improved, it would be perfect.
Definitely I will come back again!
종진
Superior Room
Checked in Jun 2022
Solo travelers
13 Reviews
Amazing
Posted on Jun 20, 2022
The hotel was comfortable.
As far as I know, vietnam is very humid.
So I was always worried that even if I turned on the air conditioner, the room would feel humid.
But the room was neither too humid nor too dry. It was a good condition for a good night's sleep.
Getting a good night's sleep is very important in traveling.
I slept very well, but the thing is The hotel key card should always be in the holder.
When I go out, I try to plug in another my card put the air conditioner on,
but the other card doesn't working.
Reasonable price, friendly staff, convenient location.
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