Mitsui Garden Hotel Hiroshima

Mitsui Garden Hotel Hiroshima Reviews

Mitsui Garden Hotel Hiroshima

9-12 Nakamachi, Naka Ward, Hiroshima City, Hiroshima Prefecture, 730-0037, JapanView Hotel Details
Mitsui Garden Hotel Hiroshima
Mitsui Garden Hotel HiroshimaMitsui Garden Hotel HiroshimaMitsui Garden Hotel Hiroshima
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Mitsui Garden Hotel Hiroshima Guest Reviews

4.5/5
Great
160 Reviews
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(160)
Positive reviews(157)
Reviews with photos/video(50)
Awesome stay(36)
Clean and tidy(28)
Friendly owner(28)
Loved the view(20)
Delicious breakfast(20)
Easy to get around(10)
Located downtown(8)
Convenient for shopping(8)
Negative reviews(3)
羅銀投資
Standard Double Room-Non-Smoking
Checked in Nov 2024
Solo travelers
16 Reviews
3.7/5
Posted on Jan 4, 2025
If you don’t mind the hotel is old, still worth to stay, as the price is not that high, plus the location is convenient.
Response from Property: Thank you for your feedback! We appreciate you highlighting the great value and convenience of our location. We're glad to hear it still met your needs. We hope to welcome you again soon!
Anonymous User
Moderate Twin Room Non Smoking
Checked in Sep 2024
Couples
19 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Great breakfast and service. Rooms were spacious and clean. Would recommend.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast, the spacious and clean rooms, and the service we provided. Your recommendation means a lot to us, and we are grateful for your feedback. We hope to welcome you back soon for another great stay!Manager, Mitsui Garden Hotel Hiroshima
dbmubs
Moderate Twin Room Non Smoking
Checked in Oct 2024
Travel with friends
4 Reviews
4.2/5
Very Good
Posted on Jan 22, 2025
despite it's abit of distance from the hiroshima station, the location remained pretty centralised to many points of interest, and surrounded by many nice foods and maybe hair salons.. 😀
Response from Property: Thank you so much for your kind review! We're glad to hear that you enjoyed the location and the nearby spots, including the great food and local services. While it's a bit of a walk from the station, we're happy it was still convenient for exploring Hiroshima! We hope to welcome you back soon!
Guest User
Moderate Twin Room Non Smoking
Checked in Aug 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
Garden Hotel is cozy and clean. The front desk staff Miss Akagi helped us a lot. We needed to make a phone call reservation and asked for her help. It was late and we agreed to come back the next morning. When we were at the front desk the next morning, she had surprisingly prepared all we need and guided us what to do next. I was impressed by her professionalism and her spirit of service. Nice stay. Ah yes, the breakfast was wonderful too!
Response from Property: Thank you so much for your kind words and for sharing your experience with us! We’re delighted to hear that you had a pleasant stay and that our staff was able to assist you so effectively. We truly appreciate your recognition of her professionalism and dedication. We’ll be sure to pass along your compliments to her! We’re also glad that you enjoyed our breakfast. It’s always our goal to ensure our guests feel comfortable and well taken care of. We hope to welcome you back to Mitsui Garden Hotel Hiroshima in the near future!Hotel Manager
toriness
Moderate Queen Room Non Smoking
Checked in Jan 2024
Couples
78 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
Perfect location for the main sights of Hiroshima - we walked to them all from the hotel but if you want to get the loop bus, there’s a bus stop right outside the hotel. Room was well sized and very clean and comfortable although probably a little dated. The view was our room was very special though! A final bonus, a free happy hour for guests on the top floor! Staff were all really friendly :) I would stay here again.
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Anonymous User
Standard Double Room-Non-Smoking
Checked in Jun 2024
Couples
27 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Great place, great location, with a place on 25th floor where you can stay and relax with a wonderful view.
Response from Property: Thank you for taking the time to share your wonderful feedback about your recent stay at Mitsui Garden Hotel Hiroshima.We are thrilled to hear that you enjoyed the great location and found our 25th-floor lounge area with its stunning view to be a highlight of your visit. It’s always rewarding to know that our guests find our facilities and location to their satisfaction.We look forward to welcoming you back in the future and hope to provide you with another memorable stay.Best regards,The Hotel ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard Room Non Smoking
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Great hotel. Well situated for site seeing and restaurants in the evening. Highly recommend. Loved happy hour.
Response from Property: Thank you very much for taking the time to leave us lovely feedback following from your stay at Mitsui Garden Hotel Hiroshima. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Hopefully we will be able to welcome you back to us.Best regards from the team at .Mitsui Garden Hotel Hiroshima
Bogdan Marius
Standard Double Room-Non-Smoking
Checked in Mar 2024
Family
11 Reviews
4.7/5
Amazing
Posted on Jun 11, 2024
Very good location, excellent service. Lounge floor access was included in the room rate.
Response from Property: Thank you very much for writing a review on your stay in Mitsui Garden Hotel Hiroshima. I was very delighted to learn that our team members made you feel comfortable throughout your stay. It is always gratifying to receive such positive feedback. We hope we can welcome you back in the near future.Best regards from the Mitsui Garden Hotel Hiroshima
Anonymous User
Semi-Double Room 16 to 20 Sq M
Checked in Aug 2023
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Sep 24, 2023
The hotel has a good view for the restaurant in the 25th floor, you can start a brand new day with a good mood. In addition, the service of front office staff is superior quality. It is a good experience for this trip.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima.Thank you again for taking the time out of your busy schedule to post a review.We are glad to hear that you enjoyed your stay with us.We would appreciate it if you would consider staying at our hotel if you have the opportunity.All of our employees are looking forward to your next visit.Mitsui Garden Hotel Hiroshimalodging manager
Benny_traveler1122
Semi-Double Room 16 to 20 Sq M
Checked in Sep 2023
Travel with friends
28 Reviews
4.2/5
Very Good
Posted on Oct 8, 2023
Big room. Nice view. Grand lobby. Staff are friendly and eager to help.
Response from Property: Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.
SuShuNing
Standard Room Non Smoking
Checked in Jun 2023
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
A very nice staying with 三井gardenHotel Great staff service and staying experience! Will come and visit again in the near future !
6/10
Response from Property: Thank you for staying at Mitsui Garden Hotel Hiroshima. Thank you again for taking time out of your busy schedule to comment. We're glad to hear you enjoyed your stay with us. If you have the opportunity, we would be grateful if you would consider staying at our hotel. We look forward to seeing you again. Mitsui Garden Hotel Hiroshima accommodation manager
Kevin James
Moderate Queen Room Non Smoking
Checked in Nov 2023
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Dec 4, 2023
Room was fine . Some mold spots in tub area. Views were good . Free drinks and snacks in the evening . Easy check out .
Response from Property: Thank you very much for staying at our hotel. We are very happy to hear your compliments regarding the view and lounge.We will do our best to provide even better hospitality the next time you visit.We look forward to seeing you again.Mitsui Garden Hotel Hiroshima Lodging Manager
Guest User
Moderate Queen Room Non Smoking
Checked in Oct 2023
Business travelers
21 Reviews
4.5/5
Great
Posted on Dec 30, 2023
Good hotel within walking distance from the Peace Memorial, and just in front of a convenient bus stop.
Response from Property: Thank you very much for staying at our hotel.Thank you for your compliment regarding the location.We look forward to seeing you soon on your next visit.Front Office Manager Mitsui Garden Hotel Hiroshima
Guest User
Semi-Double Room 16 to 20 Sq M
Checked in Nov 2023
Family
17 Reviews
4.0/5
Very Good
Posted on Dec 31, 2023
Convenient location, nice hotel with good service. Close to attractions and shopping.
Response from Property: Thank you very much for using our hotel hotel.I hope that you will return to Japan.Thank you for your compliment regarding the location.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.Front Office Manager Mitsui Garden Hotel Hiroshima
OVRCMNG
Standard Room Non Smoking
Checked in Dec 2023
Solo travelers
168 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2024
big fan of Hiroshima love Mitsui Garden chain stay with them whenever i can
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.