Lavanga Resort & Spa

I cannot recommend this hotel due to its poor condition. It requires extensive renovations—ideally, it should be closed for at least six . The buffet offered fewer than ten dishes, and there were numerous crow droppings in the balcony areas. It’s not as shown in the TripAdvisor photos, so please be cautious when considering a visit. The rooms were unclean with full of ants with a bad smell and a lack of hygiene. The bathrooms had no exhaust fans, and the malfunctioning ceiling fan was noisy. Cupboards were so dirty, carpets were worn out, In Room locker was not working, and no bottled water. Additionally, water leaked into the room when it rained, and tea and coffee amenities were poorly set up. Even the pool was filled with sand and stone pieces. The furniture was falling apart, and the toilet didn’t flush properly. It was clear that this hotel hasn’t seen maintenance in years.The bedroom towels provided to me was used. When i went near the pool area , the pool boy gave me a very pale looking used towel.Everything felt very outdated and the furniture looked like it came from a thrift store decades ago. On a positive note, All the ladies at the front office staff, and Mr. Berny and the other employees, did their best to make our stay pleasant. They are truly an asset to the hotel. Overall, I cannot recommend staying here. The hotel is in extreme need of renovations. I will definitely not go again and will not recommend also to anyone. Such a waste of money.The overall atmosphere felt unwelcoming and will definitely not go again

We ordered a pizza. It is very delicious. I mention his name. He is gimhan. He had make it. I thanks for him. And hotel is very good. Staff is very good. And I thank to front office department. Dulshan he gave a very good service to us. All staff is very friendly

The customer service is really perfect. They gave us the best room with a big discount. The food was also very good. All the facilities that a hotel should have and the freedom that we expect as customers were perfect. A highly recommended hotel❤️

A little gem on earth spectacular views with a warm welcome by friendly staff. Hospitality is over and beyond the food was to die for, better than most of the worldwide hotels will definitely go back special thanks to chef Mr Karunarathna & Lucky and not to forget the owner Ms.Anusha who made sure that we had everything we needed for our stay.❤️❤️❤️

We checked in to the hotel on 20th April morning and had routine welcome drink by very lethargic and no smiling staff. Then went to the room and few minutes later AC was not working. Then they fixed it again stopped working . Now almost 2 hours gone. Then they gave us another room with AC which you cannot control the temperature. I did not complain. Then we went to have lunch which was all carte but staff didn’t know any about rice meals as they want to cook them at time. So we came to the room and ordered from out side. Dinner was horrible no taste at all. Same goes for breakfast which they have served spoiled noodles which we both had food poisoning later. One of their staff told me most of the customers complain about food and service but no one bother to adhere to. Buffet had no food items named though the hotel charged us 22k LKR For HB . Also every room has empty arrack bottles filled with water and Gods know how long those bottles has been there and huge hygienic issue. We didn’t have towels for almost 4 hours though we called front desk many times. At the time of checking out this lady who was at the checking time accepted my full payment said I have not paid. So imagine the service. But I had payment proof 😡😡. By the way I explained same to senior management and they seems to be knowing everything and just take the salary enjoying what is going on at this hotel. Shame on them😡

This is one of our bad experieThisnce in our lives. We were plan our office trip to Lavanga Resort last Saturday .. we booked 5 Rooms from there and overall all the rooms get lot of problems.. Experience :: # Room 8 get bad smell from the wash room and water drained to the same areas and blocked from the sink. # Room 28 water overflow from the commed and at the same night the family had gone with saying bye to the hotel . # Room 29 two girls were there and suddenly get a fire around 12.30 Am .after that They get a new room no 5 around 2 Am. # Room 22 get the same issue get very bad smell from the wash room . Lots of difficulty from their kids regarding this issue . # Room 23 get the biggest problem we ever heard in our lives . At around 1 AM early in the morning Two foriengers came in to the room with saying that the room is belongs to them . Also how whould go for the same key to the same room. Unfortunately no one came over there to solve the problem . No one answer the telephone at the reception . Overall our trip was really unforgettable like this issues in all the rooms .. Can be a issue in any hotel but here lots of bad experience can not reccomend for anyone.