Hotels near Parroquia Santa María Reina, Higuey

My family (2 adults and 7 yr old) had a wonderful time at this resort. Beach: Beautiful blue water with sand that wasn't rocky and rough on the feet! I didn't find many remnants of seaweed, so they did a great job of keeping it clean. Waterpark: We loved the lazy river and spent most of our time in it. The bigger slides that adults could ride were not visible from the main section and we did not see any directionals. Lifeguards kindly informed us of where to go for the larger slides. I recommend that you wear water shoes since this is a water park, but also the ground is really hot when you're not in the water. Entertainment: We enjoyed Snick Lounge. Bring cash to put into the machine so that you can play air hockey or billiards pool. Snick Lounge also has retro arcade games for free! We also checked the app to catch where character pop-ups would be to save some $$ and not do character breakfast (although I heard from another guest that the food was worth the $$ since they love lobster). Family Shows: The resort did a great job of putting on nightly shows to entertain families and let the children participate a little. Food: We pretty much ate all meals at Explorers Table (I think it was named something else before??). They serve breakfast, lunch and dinner buffet style. You can also get some items cooked to order at two of the stations there. BurgersPH was a fun experience. We enjoyed Dominican Night to experience local cuisine without having to leave the resort. Service: The staff at the resort were friendly and helpful; although we did run into one male server at the Explorers Table restaurant that wasn't too hospitable. Suite/Room: We booked a swim-up suite which left us disappointed due to the smell in the room and I found many mosquitos flying around our room every day (so they must not treat the outside area for mosquitos). Had I known before booking about the dengue virus (mosquitos transmit) that is rampant in Caribbean and Mexico, I would not have booked a swim-up suite. Other reviewers mention nausea and I wonder if they actually contracted dengue. Also, if you are family that likes to be around others and not secluded, don't splurge on a swim up...the infinity pool is much better and has a swim-up bar!

The hotel has a car at counter 35 at the airport exit, but there is a fee of 40 dollars for a family. Check out to the airport, there is also a car to send, but also pay 40 dollars per family. The wait time was very long when checking in. The waiters seemed to be very busy and very inefficient. The room sanitation is so-so, and the towels and bedding feel very old and not clean and white. But it feels very good after moving in. The hotel is very large and it takes two days to familiarize yourself with the environment. All-inclusive food and drink, including drinks, there are many restaurants with different dishes, very rich, and rich in seafood. There are also many small living rooms that provide food and drink during non-dinner times. In short, you can find food at any time. The beach and sea water are very beautiful. There are different large-scale show performances every night, which is surprising because I did not see the introduction of the show when I booked the room. All inclusive of eating, drinking and having fun at the hotel, a great experience. The test for the new coronavirus is provided free of charge the day before departure, and the result is obtained on the day of departure. You need to present the test result when you check in.

I have an upcoming booking for this hotel on 11/03-11/09, and so far the experience has been absolutely terrible without even staying yet. My wife, myself and my parents are booked for my sister‘s wedding that has 30+ guests. At first, the Hilton put us in the wrong hotel (family resort instead of adult resort), after claiming they had no rooms available at the adult resort even though they have multiple rooms available through the app, including upgrades. They told my sister- the bride, our 80-year-old father could walk back-and-forth in between resorts if he wanted to be with the family, which is 30+ guests. After multiple emails back-and-forth to several different managers from my sister and I, we finally got moved, never told and ignored via email when asked. I found out after I checked my Hilton app. Furthermore, as a gold member elite status they’re refusing to upgrade my room. They put me in the most basic room available. I have yet to be at one Hilton resort where I have not been upgraded me as a gold elite member. I’ve contacted the hotel multiple times at the email address provided with no response whatsoever. As of this date, they have still failed to respond to me and continue to have me the runaround. They also failed to respond to my sister after trying to get confirmation that all of the guests are in the correct resort. As a gold member elite, I frequent several Hiltons around the world. I am absolutely disgusted with this hotel resort, and I have not even stayed there yet. They deny, refuse, ignore guests. I will be contacting corporate… Jeffrey Cox

My husband booked this stay through Costco travel for our 3rd anniversary. It was nothing short of amazing. The weather was perfect for our entire stay. When we arrived at the hotel we were greeted with all smiles from the concierge and front desk clerk. There were 2 glasses of sparkling wine awaiting us as we completed the check in process . Our room wasn't quite ready, so the concierge showed us the property and took us to the lunch buffet. The food was 6/10 for the lunch buffet, but the service was 10/10. There was a young man grilling steaks to order. I wish I remembered his name. He was extremely pleasant in spite of the heat of the grill and guests shouting their orders at him. After lunch, we were able to check into our room. It was beautiful, comfy and clean and a bottle of sparkling wine was awaiting us. Then we met the best person of our stay, our butler STALING. He was always available and sought us out every single day to make sure that we were happy and comfortable. The smallest of requests were filled in a timely manner with a smile the entire time. Staling made sure all of our dinner reservations were set for our time there. I slept through the first night's dinner reservations at the surf and turf restaurant. My husband had tartare and ribeye and gave this restaurant a 7/10 as he was expecting more ”surf”. The following morning, we checked out the breakfast buffet. I'm not big on breakfast, so it was nothing to write home about for me. They had the normal omelette station and quite an assortment of eggs, breads, meat, potatoes, fruit, etc. Once again, the service was 10/10. For lunch, we opted for the pool side grill. The kebabs, burgers and spring rolls were delicious. The only negative was the guy working the grill was not very pleasant. I think it is just because of the language barrier and the heat of the grill. That evening, we had the Italian restaurant for dinner. It was quite delicious and had been our best meal at that point of the stay. My main course was shrimp risotto. My husband's main course was bread beef osumboco (sp?). During the day, there are many activities going on. Some activities included yoga, water cycling, dance lessons, bingo, etc. The hubs and I opted to be beach bums our entire stay. Surprisingly, the sea**** was kept at bay and we enjoyed playing in the mild waves and sleeping in the beach breeze. The beach servers were great about keeping us hydrated with water and libations. My favorite drink at the resort was the mojito. In the evening we had fun enjoying the live dancers in the theater and the singer in the lobby. My husband is not a dancer, so I enjoyed dancing with different members of the entertainment team. On our anniversary, we had the most beautiful display awaiting us after a day at the beach. Because we did not have time for dinner reservations or dinner on the beach (due to transportation for Coco Bongo which I highly recommend), Staling suggested that we order room service. It was a

The hotel's various payments require greater transparency, such as the extra children's meal charges, which cost a lot of money. Although the hotel agreed to refund the money in the end, it inevitably affected the mood of the trip.