Four Points Hotels in Hefei

The hotel's location is superb. Subway station right to the corner. Mini market next to the main entrance. Within walking to Huaihe pedestrian street and Bao Garden. The breakfast serve at the revolving restaurant on the top floor with 360° view is the bonus for guests.

This hotel is great. I love the fact the staff are so friendly and kind. Specially asst.manager Joanna Zhai. She was really helpful during our stay at the hotel. She made sure that our stay at the hotel was warm and satisfying. Attended to every need we had at once. Really appreciate her efforts. Breakfast in the hotel was nice but same. Wish it was a different experience everyday. The hotel was really clean and well maintained. My daughter really had a good time in the hotel and she was very sad to leave. Hope to return soon for another good getaway. Thanks to all staff from the hotel security bell boy reception guest relation staff house keeping and the management. I highly recommend the family suit if you are traveling with kids. You will definitely have a relaxed time while your kid will be enjoying the room.

First of all, the Shangri-La (Hefei)Hotel has comprehensive facilities & amenities and offers convenient transportation options in the vicinity. I love this very much! Notably, the service rendered by Hong Baolian (洪宝莲）at the Customer Service Center is marked by its warmth and dedication. She adeptly attends to the requests of guests and readily extends her assistance. I am inclined to offer her my commendation. 👏 When I embark on my future business trips to Hefei, I will opt for this hotel once more！😊

Following a hiccup during check-in, the experience at this hotel was positive. The manager provided excellent service and the room was quiet, with a nice view. Location is excellent (next to the walking street and a large mall, with great dining options). The breakfast is Chinese, and could benefit from a couple of choices appropriate for foreign guests.

Located very close to Hefei Station which is great. If you arrive into south station then you’ll need a Didi or the metro. Not as traditional/old fashioned as other Hilton suites in China but still a very nice room as a decent price. The lounge was good and the bar on the 3rd floor had nice staff working behind the bar

It was my first time staying at The Langham Hefei, but I can also say it was my third as I extended my stay twice. The staff's courtesy, warmth and the right level of care started right at the moment I entered the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei 's lobby feels warm and welcoming due to the yellow hue of its lighting I believe and its staff. I immediately smelled flowers after I stepped in the lobby, pleasant, not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham. I prefer lily's smell anyway. The bouquet is by the front desk, so guests could enjoy lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me immediately and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told was the ceiling of the Hefei hotel scene. It took that hotel 10 minutes to check me in. The breakfast experience at The Langham Hefei was also great! The Seasons restaurant is big enough so that the seating was always available whenever I went down, which was not the case at the other hotel. In addition to daily cleaning, House keeping also came in the afternoon to make sure every everything is in good order and ask if additional supplies are needed. After two nights stay, I decided to change my original hotel hopping plan and continued staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She was warm, professional and efficient as always. Due to my itinerary change, I extended my stay the second time. This time it was Kristen He (XIAO He) who helped me. I experienced the same Langham quality from Xiao He - courtesy, warmth, knowledge and efficiency. She explained to me the responsibilities of each front line role and Langham's efforts to optimize guests' experience.She even went extra miles to ask her manager's permission to give me a complimentary Happy Hour. The Happy Hour is on the 44th floor at The Langham Club where mini buffet and beverage are provided 5:30 - 8:00pm. The staff there, Tracy, Lucy and Anne, were equally exceptional! They were proactive and ready to help. I asked for a Cosmo, but the cranberry juice had run out. Lucy made one with grapefruit juice and it tasted wonderful! Thank you, Ada, Xiao He, Tracy, Lucy, Ann and each every staff I met, you made my stay a memorable one!

Excellent Service and outstanding rooms I get a free upgrade staffs friendly also want Service you in all kind. Also check out was Excellent the Desktop ladt Amanda is Excellent and some other hotel has to come and see the Service quality Next time again

I must express my deep appreciation to hotel butler Tina, thanks to her elegant& considerate service in whole journey. Next trip I will continue to carry my family to visit the Park Hyatt.