Best Four Star Hotels in Hat Yai

The service from the hotel staff was superb 👍 Except for the check in counter duty on 20th July. There is no smile from the face to welcome the guest!! It's show the personality of the person and overall of the hotel ambience. The management should take care of this situation as it reflect your rating and guest comfortable. The cleanliness of the room is very good 👍, please maintain it ya . The location of the hotel is absolutely 💯 centre of the night.. just walking distance to night market, easy to find the restaurant, massage centre and etc.

Clean and new! More important, got bath . Around 10mins from the city central of Hatyai. Can use Grab or TukTuk to go to anywhere

Positives: Spacious and clean rooms AC works well Wifi works well Fridge and safe in room Front desk and cleaning staff are nice Location is good, by Asean market and a fifteen minute walk to Central Festival Negatives: Had bugs in my room and needed to be moved to another room, second room did not have bugs. It’s nice that they provide breakfast but it is average at best. The food is cold, no salt and pepper at tables and the staff at the breakfast area are not friendly and lack basic social skills. Gym is tiny

We booked 2 x Deluxe room with breakfast , Hotel is located makro, shopping centre & night market . I like the location , very convenient and easy to access every where. There provide carpark too. The swimming pool is big & have gym room too. The room is big for me to put 2 big luggage .The staff can't really speak english fluently . Sometimes there don't understand what i asking or explain. The room is clean & the sound prove too. The most important for me is sound prove . i will be back again this hotel . Highly recommend my friends and family .

There must have been a receptionist conference happening because when I checked in there were seven ladies behind a counter designed for two. I had arrived before 2pm check in time but they took care of my baggage whilst I went out to get something to eat. I think it is inappropriate to put pressure on hotel staff to try and get an early check in, like I have read in reviews on TA. My room was spacious, clean, modern looking and everything worked just fine. Plenty of hanging space and shelving for clothes. Unlike others who find the most trivial things to complain about I think you would be hard pressed to complain about anything here. A personal negative was that all the cable TV stations were in Thai but that's not unusual throughout rural Thailand. No bid deal. There are also no restaurants nearby but there is a food market and Greenway Night Market nearby. Asean Night Bazaar is also within walking distance. Special thanks to the reception staff for their friendly and helpful demeanour. They sorted my tuk tuk for me so that I could visit specific attractions that I had researched as well as my taxi to the airport, both at reasonable prices. Taxis and tuk tuks do not have a very good reputation in Hat Yai.

It’s a neat & nice hotel but the staffs were not that friendly, no smiling face. The hotel don’t provide full toiletries like toothbrush and slippers. All need to request at the front desk. The wifi was not auto login and need to login every time whenever get back to the hotel. The hotel is located at a quiet end just behind the New Season hotel with spacious rooms. It’s a 10 mins walk to where Lee Garden eateries & night market are. It’s a 15 mins walk to Kim Yong market . Tuk tuk is ever ready at the doorstep waiting for a short trip elsewhere in Hatyai. A few massage shops across the hotel but I do not recommended as the fees are expensive than those close to May Flower Hotel or Lee Garden. There is a nice noodle shop opposite the hotel which is open from 6pm-330am. A tiny version of Big C supermart is located 3min walk from the hotel m trip and it was a pleasant stay! 😊 I love the hotel location very much, it's not at the busiest part of Hatyai but still a walking distance to Kim Yong market, eateries, and malls. It was a pleasant stay to me and my family! But I do hope the staffs at the front desk could have more smiling face to welcome us…

I booked two nights in Hat Yai traveling as a solo female. I booked the night before I arrived and everything was perfect. The location is quite good as you can walk to most places. I walked to the Central Festival shopping mall (and took a taxi back because it was raining). The room was really big and very beautiful! Everything was very clean and I even had a view over the city. Great clean and spacious bathroom. A small fridge with a good cold temperature. The pool is nice and because of low season I had it to myself. The staff was amazing. So friendly and helpful. At breakfast today the owner even walked around and introduced herself. Lovely. Only thing a little poor was the breakfast but I think it’s because it’s low season and not that many guests. Will definitely recommend!

I was book Junior Suite for the hotel but once entering , there is white stain on the floor like it never clean , also some black flake around.. Reception and Housekeeping came to see and they agree to move us to a new room which is not really different but a bit better. Just only if I asked for a spare key , but she just said that is the only one keycard of this room for the whole hotel.. Okay Fine!! The next day , we need to use the room for web-meeting after lunch and ask them to make up room during 2 hours lunch outside .. I told both the reception and press the sign at the room. Once we back to set up the meeting , Room was not clean , It is really a pissed .. that we have to wait downstairs another 20 mins and have to rush back for meeting. I asked the housekeeping that how many person work as housekeeping here , she said only herself. Thats why room is dirty even it is not full. I can see how poor of the hotel's management And staff there look ignorance a lot ,, never say sorry or even offer us a drink or something , no service mind

We were assigned this hotel after signing off from our vessel. Mosquitos were buzzing around as the receptionist checked us in. This hotel have seen better days and would make an excellent choice for a ******* hotel film set. The furniture and furnishings are really really rundown. Stained carpets and yellowed wallpaper greet you at the room. Curtains looked like they were installed in the 70s and mosquitoes buzzed around as you open them. No complimentary coffee or tea but there’s an electric kettle though. Hot water only for the showers, hot enough to cook noodles kind. No fridge and the wifi connection is not stable. The receptionist were polite when I called to raise the issue with them. Said ok and asked for my room number but nobody came to rectify the problems. I would not recommend this hotel to anyone. They are not doing anything to make sure the guest’s stay are comfortable and pleasant. Bad wifi connection, hot water only showers and no fridge. It’s especially bad since I have quarantine in the room for 14 days. All my other friends have similar problems in their rooms. It like the hotel is planning to shut down soon because broken things are not fixed and appliances are not replaced.

The room is next to the business district, convenient, traffic jam, near Kim Yong market. But the condition of the hotel is quite old. There are large towels and small towels in the room. The staff after COVID 19 is so small that the cleaning of the room is not thorough. Staff in the breakfast room and very little breakfast and good taste not having enough food Had to find food outside the hotel.