Hartford Hotels with Gym

The location is unique, and it can be easily reached on foot from the station. Breakfast is also good, this is the third stay and I will choose here again. It is reminded that the name of the hotel changed to: Capitol Hotel

The hotel is an InterContinental brand. It doesn't feel like a 17-year-old new building, it may be a renovation. The hotel is close to the highway. The double rooms are on the highway side. If you are afraid of noise, you can book a twin room. The service was really not good. A Mexican woman at the front desk answered everything first. Sorry, this is not possible. It is very blunt. At 11 noon, he came to knock on the door to urge check out.

The rooms are clean, the staff are friendly, the location is good, surrounded by delicious restaurants, epidemic control measures are good, early breakfast is delicious, there are menus to order, very close to Connecticut Science Museum and Bushnell Park, nearby bus system is developed, you can go directly to Westfarms Shopping! Good choice for business and leisure travel!

Our experience with this location was great from start to finish. We were there for The Great American Stamp Show in the connected Convention Center. Not only was our group large, but there were two different wedding parties when we were there, and a couple of other rather large events. The room was very comfortable and clean. We asked for extra coffee packets on day two and were happily presented with enough for the rest of our 4-day stay. We only had our room cleaned once, as there were plenty of towels, etc. and I have a ”thing” for making the bed when we get out. The front desk crew was amazing...always cheerful and ready to help with anything, as were the bartenders and servers in the cafe. Kudos to all. Plus, the hotel is in easy walking distance of the amazing Wadsworth Museum, The Connecticut Science Center and several very good restaurants.

So marketing pictures when booking through apps like hotels or Expedia are beautiful but reality is, we did not find the value expected at this Hilton location. Scum on the shower walls, hair on top of the tub, stains on the carpet... Would be forgivable if this was a $99 a night 2 star but at over $300, we expected a much higher level of cleanliness. Front desk check in was frustrating and time consuming as well. My artist name didn't match the official state license ID. Yes my error, but could have been handled with more support than ”unable to check you in” and not even an apology for inconvenience... We won't be using this branch of Hilton anytime soon....

We have been going to the Residence Inn in Hartford for more than a decade. Up until now, we have found the hotel to be a perfect place for a night or two. While the Marriott staff was friendly and welcoming, our stay this past weekend was disappointing due to the condition of the room. From cracks in the bathroom tiles, to worn out carpet and furniture, chips and scrapes most everywhere including a two-inch hole in one wall and a popped-up ceiling tile with a cut wire tangling down near the shower head, what used to be a newly renovated landmark hotel in 2014, has become saddle sore, weary and scruffy. Even the pamphlet for the Marriott Bonvoy Card was a sign of neglect. It is really a shame since most of what we noted are cosmetic issues. With nightly rates getting near $400.00 a night, there is no value left in staying in this old shoe. We hope that an overdue renovation is the works. In the meantime, we will look elsewhere when we head for Hartford.

The location is a bit remote, but it doesn't make much difference if you're driving. The room is clean and tidy, the facilities are relatively old, and the breakfast is relatively simple. Overall, it's a good experience.