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I wanted to update my review from the last time I stayed here, but it appears I neglected to submit it. This place is the BOMB! We travel from SC to NY a couple of times a year and this has become my new halfway stop. The hotel is new, and clean, has friendly staff, and is right off the highway. I received an obligatory text asking for any special requests and to my surprise when I answered the text at 6 in the morning they answered back. I think they really cared. You have many choices in the area for hotels but what makes the Hyatt so special is their food and dining options. The rooftop bar/restaurant has breathtaking views of the surrounding area. On both my stays the bartenders were outstanding. On our recent visit our barkeep Claudia overwhelmed us with her version of an old-fashioned. The food on the limited menu is 5 star, and priced reasonably. we had the pork belly with some kind of turnip puree and brussel sprouts. The portions are small but the flavor is big! We met some locals who weren't staying at the hotel but were there for the bar and the food it is that good. We then went downstairs to the bar/dining in the lobby. We ordered wings and fries and they were delicious, ok so the fries could have been hotter but after the old-fashioned and a beer who cares? Prices were reasonable and we didn't have to venture out for meals. I was also impressed with the quality of ingredients they used and it appeared they served local. The Hyatt Place in Harrisonburg should be duplicated all over America, they offer outstanding value, clean facilities, friendly staff, and outstanding, healthy food options. We'll be back, again and again and again.

Staff was friendly & our 1-bdrm suite was clean, comfortable, & larger than average. But the fare was over $200/night, parking was additional ($5/night), breakfast was additional, & the wifi was slow. We had two closets, one hanger in each. And it was noisy at night, altho to be fair the hotel was full. We were on an upper floor, so the noise wasn't from the bar in the lobby. When we first arrived & tried to ck in early, offering to return when our room was ready, the front desk receptionist told us the computer system wouldn't allow it, nor could she call us. We'd have to call the hotel. We called later & were allowed to ck in almost an hour early w/o charge. On checkout, I went downstairs for a luggage trolley & asked for our final receipt. Again, the computer system wouldn't allow the receipt to be printed until we were entirely out of the room. Another odd thing: Our suite had a large empty space on one wall with some marked-up paint. That was where a desk used to be. No desk? When I inquired, I was told management had removed the desks from all the suites. Little annoyances. But very good location for JMU. Advice: Lots of hotels in Harrisonburg. Check & compare.

Stayed for one night on our way to New York City. We checked in pretty late - check in was smooth and efficient. Front desk clerk was friendly and helpful. The hotel was very clean and the beds were very comfortable. The room was spacious enough for my husband and me and our two college-age kids. We asked for extra towels when making the reservation and they were in the room when we arrived. All in all, a great stay and we would stay here again without hesitation.

It was nice that the front desk was on standby 24 hours a day, so I could check in conveniently even if I arrived early in the morning.

I stayed at this hotel several years ago when it was a Comfort Inn. Some things have changed, some things remain the same. The room was clean and quiet and plenty of towels were provided in the bathroom. I know there's an effort to save money by not providing maid service daily. I'm okay with using the same towel a couple of times and I don't care that the sheets aren't changed, but at the cost of the room I think at the very least the bed should be tidied up and the trash emptied every day. The sign in the room indicated maid service was provided on the 3rd night. The trash was emptied after the 2nd night but at that point it was kind of silly since I was leaving the next morning. The room no longer had a coffee maker but I was assured there was fresh coffee ”24-hours” in the breakfast area. I have an odd sleep schedule so I did get a cup of coffee at nothing o'clock in the morning but it was lukewarm. Fortunately the room still has a microwave so I was able to heat it up. I did request a ground floor room and that's what I got so I could easily wheel my bicycle into the room. This is something I really appreciate. The breakfast buffet seemed fresh and well stocked. Getting to it is difficult. It's in plain sight from the main highway but unless you know where the little side street is to turn even the gps was confused. And the employee at the front desk was really trying to help me get there but she just wasn't clear in her directions. Overall it was just okay and if I visit Harrisonburg again, and I plan to, I will find someplace else to stay.

Was a quick overnight stay while passing through town.. Room was clean and modern. Beds were comfortable and Breakfast was decent with multiple options . I was pleasantly surprised . Price was reasonable . I have paid a lot more for “fancier” hotels that ended up being a disappointment . Would definitely recommend! A little disappointed that I couldn’t get Netflix on TV but not a deal breaker