Hotels near Faith Community Church, Harrisonburg

About what you'd expect for a lower end hotel, but beware - it's nowhere near the expectations of the high quality reviews shown here, which is why we booked this particular one. The service was by far the worst I've ever experienced at a hotel. I've stayed at hotels half the price of this one in Harrisonburg and gotten significantly better service. We arrived late at night after most guest have already checked in. No one was at the front counter when we walked in - a little odd since nothing would be taking place that late, but okay, maybe they're in the back for a minute or doing a nightly check. We waited a bit, no one showed up. Keep in mind there's no bell or notification service. I try calling the hotel, which rang and rang to the front lobby phone with no answer. We knocked on the staff door, still no answer. We walked around the halls and still didn't see anyone. 2 more phone calls, still no answer. We ended up waiting 20+ minutes just to see a staff member, the only way to get their attention was to bang on the door with my fists to which they came stumbling out. I don't know if they were sleeping or what, but it was ridiculous that calling and knocking multiple times no one answered when nothing was going on. If a guest needed to call the front desk, good luck, they're not answering you. When we finally got checked in, we went to the room. A major topic of reviews was good ”cleanliness” - it was anything but. Hair covered the shower, toilet, towels, and sink, and a mystery substance was on the bottom of the shower. The room had a weird odor to it, and the fan of the A/C was loud and rattled. Look, I know this is a one-off experience, and you pay for what you get, but $150 should go further for a hotel than the complete lackluster service and profound uncleanliness experienced here. I see this isn't the first bad review in regards to service at the front desk. Management, take notice. Patrons, avoid at all costs.

Passing by the local university to visit a friend for a temporary stay for one night, looking at the hotel with a high score, it is said that it was the best hotel in the local area a few years ago. Located in the university town, the environment is good, there are many restaurants near the left, and there are many other places in the United States that are very crowded and have to go a few kilometers away from the hotel. It is still very convenient.

I stayed at this hotel several years ago when it was a Comfort Inn. Some things have changed, some things remain the same. The room was clean and quiet and plenty of towels were provided in the bathroom. I know there's an effort to save money by not providing maid service daily. I'm okay with using the same towel a couple of times and I don't care that the sheets aren't changed, but at the cost of the room I think at the very least the bed should be tidied up and the trash emptied every day. The sign in the room indicated maid service was provided on the 3rd night. The trash was emptied after the 2nd night but at that point it was kind of silly since I was leaving the next morning. The room no longer had a coffee maker but I was assured there was fresh coffee ”24-hours” in the breakfast area. I have an odd sleep schedule so I did get a cup of coffee at nothing o'clock in the morning but it was lukewarm. Fortunately the room still has a microwave so I was able to heat it up. I did request a ground floor room and that's what I got so I could easily wheel my bicycle into the room. This is something I really appreciate. The breakfast buffet seemed fresh and well stocked. Getting to it is difficult. It's in plain sight from the main highway but unless you know where the little side street is to turn even the gps was confused. And the employee at the front desk was really trying to help me get there but she just wasn't clear in her directions. Overall it was just okay and if I visit Harrisonburg again, and I plan to, I will find someplace else to stay.

The rooms were quite clean, but the non-smoking rooms felt cigarette. We changed our room twice, but the staff were very comfortable. Not worse for price quality