To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness3.9
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All reviews(229)
Positive reviews(189)
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Great service(28)
Convenient location(23)
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Large rooms(10)
Strange smell in room(10)
Great value for money(8)
Close to scenic area(6)
Excellent room layout(4)
Negative reviews(40)
Guest User
Family -bed Room
Checked in Jun 2024
Family
21 Reviews
2.7/5
Posted on Jun 21, 2024
Location is the only selling point. We didn’t complete our stay mainly because the bathroom stays flooded with water from somewhere else and the pillows and mattresses smelled horrendous. You can wash the thin sheets and pillow cases, but the pillows and other bedding are so soiled you can’t take away the smell. A window has no screen so my kids are covered in mosquito bites. We cleaned the fridge which smells good now, and we washed the blanket covering the dirty sofa and cover on the chair. The washing machine works and that’s wonderful. Curtains and blinds seem new, too. Some plumbing work and new pillows and mattresses will make a huge difference here.
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Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
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TOM_SH
Simple 2-bed Room
Checked in Dec 2023
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Dec 31, 2023
Nice service from boss. Great location near the st. sophia church and any scenic spots. Amenities fully provide especially washing machine. Worth the price.
Response from Property: Thank you foreign friends for recognizing our services. You are welcome to come to us often. Welcome to Harbin. Welcome to No. 57 Zhaolin Street and Manhattan Apartment. 😃
Venessaty
Simple 2-bed Room
Checked in Dec 2023
Family
2 Reviews
4.0/5
Very Good
Posted on Dec 24, 2023
Location is great but the toilet is soaked in water after a bath. There is stains on the beddings and water is cloudy. Other than these, all is fine.
Response from Property: Thank you, welcome to come often, 🌸🌸🌸
Guest User
Queen Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
very nice
Response from Property: thanks
Guest User
Queen Room
Checked in Feb 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2025
The service here is really great! They patiently tell me everything I ask, which fully reflects the enthusiasm of the people in Northeast China, and they are very kind. Also, their bedding is very detailed and hygienic, and it is very convenient to go out and save a lot of money. I recommend it.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
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Guest User
Queen Room
Checked in Feb 2025
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2025
I didn't expect to find such a quiet and comfortable homestay in such a city center. It's very rare to find a quiet place in a busy city. It's very quiet at night, and you don't have to worry about being disturbed. The room is clean and tidy, with complete facilities, and the bedding is very comfortable. I slept very well. The heating is sufficient, and it's warm in winter. You don't have to worry about being cold. I strongly recommend it to friends who come to Harbin for tourism. This homestay will definitely make your trip worthwhile! Whether it's the location, environment or service, it's impeccable!
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Original TextTranslated by Google
Response from Property: Thank you for your recognition, we will work hard to do better, welcome to stay again! I wish you happiness every day!
Everything goes well! 500 meters near Central Avenue, close to St. Sophia Cathedral, 300 meters from the subway station, the apartment is located in the basement of the parking garage, Xinha 100 business district, high-end apartment!
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Guest User
Deluxe 2-bed Room
Checked in Jan 2025
Booked for others
2 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
My friend came to Harbin, and it was really hard to book a room. The good location was expensive.
The boss was nice and arranged everything very well.
We brought back some leftovers from the restaurant and heated them up.
I was breeding parrots in Harbin, and the boss was very interested and said he would introduce clients to me (๑˃̵ᴗ˂̵)👍
Original TextTranslated by Google
Response from Property: thanks
paullee8
Cozy Tatami Room
Checked in Jan 2025
Family
7 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
The room is big enough, facing the Hagia Sophia, with glass bay windows. The facilities are a bit old, but it does not affect the comfort. Check-out is also done by telling us on WeChat. There are four elevators.
Original TextTranslated by Google
Response from Property: Thank you, and you are welcome to come to Harbin often. Our hotel has an excellent location and high cost performance.
Guest User
Boutique Queen Room
Checked in Jan 2025
Family
9 Reviews
3.5/5
Posted on Feb 2, 2025
The cleaning is not thorough enough and there are stains, but it is very quiet and has a good rest. The surrounding area is very convenient. You can walk to Sophia Church and Central Street. The vegetable market is downstairs, the bus is also downstairs, and it takes a few minutes to get to the train station
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
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Anonymous User
Warm Double Bed Room
Checked in Jan 2025
Family
7 Reviews
0.5/5
Posted on Feb 20, 2025
The room is an apartment building in a building, the environment is very poor. The night was eerie. The bed looked like it hadn't been cleaned for a long time, and there were some unknown hairs on it, which was really disgusting. The windows were leaking when I slept at night. In short, except for the good location, it was really the worst travel experience ever.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest's information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
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Guest User
Warm Double Bed Room
Checked in Jan 2025
Business travelers
1 Reviews
1.0/5
Posted on Jan 14, 2025
This is a suite next to Manhattan Hotel. The room was booked the night before, but the price was reduced the next day at noon. No difference was made and the order could not be cancelled. The toilet in the room was very small and smelled, and there were cockroaches. The window was a bit evil, as if the owner had put snake wine there. I stayed there for one night and the three people who started cleaning at noon kept knocking on the door to drive people away. The experience was extremely bad. This is the worst B&B I have ever stayed in in the north. See photos
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Original TextTranslated by Google
Response from Property: 多回你一個字都是對我的侮辱,咋回事自己心裏沒數嗎,自己選的免費升級,錯了真棒👍🏻
Jinbihuihuang5705
Cozy Tatami Room
Checked in Jan 2025
Travel with friends
16 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
Very good! The room is next to the Hagia Sofia, which is very convenient. The room is very clean and the owner is very welcoming. We stayed for another three days and the owner changed the room to a twin room according to our needs.
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸
Guest User
Queen Room
Checked in Dec 2024
Other
1 Reviews
2.0/5
Posted on Dec 25, 2024
Anyone who has stayed here knows. I have never stayed in a hotel that costs 400 per night and is not willing to clean. There are a lot of human hair on the towels, and there are traces of use and human hair on the pillows and sheets. It was already midnight when we arrived at the hotel. It was freezing and snowy and there was no way to change hotels. I used my down jacket to make a bed on the floor for one night. I hope you guys won't make the same mistake again.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Harbin Manhattan Serviced Apartment, which is located at No. 59 Zhaolin Street, close to Sophia Church, with convenient transportation, a five-minute walk to Central Street, and a five-minute walk to the subway station. It is our honor to be recognized by you. We will further improve the room facilities and provide you with better services. We look forward to your next visit~ The guest information is registered on the platform, and we can see it through the platform. We are sorry that we did not meet your expectations during your stay. We will continue to improve the equipment and facilities to bring you better services and environment, and a better stay experience.
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Rongduidui
Queen Room
Checked in Dec 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The room is clean, tidy and comfortable, the service attitude is warm, the view is good, the transportation is convenient, and I will choose their home next time.
Original TextTranslated by Google
Response from Property: Welcome to come often🌸
Guest User
Cozy Queen Room
Checked in Dec 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The stay was very comfortable, the bed was very soft, the rest was also very good, warm and clean
Original TextTranslated by Google
Response from Property: Thank you, welcome to visit often🌸