Hồ Hoàn Kiếm Area | 4.56km from Trương Định Plaza Tầng KT Ct VRO
The M Village Hotel Tho Nhuom provides a great place for travelers to relax after a busy day. Visitors to Hanoi will find that the M Village Hotel Tho Nhuom is a fantastic accommodation choice. The hotel is only 800m from Hanoi Railway Station and 26km from Noi Bai International Airport, giving guests a number of convenient transportation options. Famous local attractions Ly Thai To Garden, Vietnam National Fine Arts Museum and Ba Dinh Square, can all be reached with a short walk. After a long day of sightseeing, guests can retire to the comfort of the hotel.
GGuest User2024.02.24
The hotel was clean and well appointed in that it had toiletries and towels and nice sheets but it was shabby by 4 star standards despite the nice rooms. We felt it was a 3 star overall. The grouting was dirty, the bath creaked terribly and there was no evening meal service, pool or even room service (despite a hotel guide in the room saying there was!). The shower was ok but not more than like a domestic wall shower. We had three pillows over the one single and one double in the room and the pillows were flat. We ate at the hotel on the street but it was all frog, squab and other peculiar meats, even by Vietnam standards. No veggie options in the streets around so for more digestible food walk a few streets. There is a safe in the room and good WiFi. Breakfast service was over full and chaotic. The fruit juices were from concentrate (I saw her refilling). So it was ok but isn’t a destination. The location was ok for central Hanoi but not great if you can’t walk easily. The breakfast was ok but certainly not as good as others we have stayed in. The room cleaning was very good and the hotel felt safe. I think we would have been more pleased if we hadn’t had better in Siagon, Hue and Hoi An. The air con was good but switches off after a while.
Hồ Hoàn Kiếm Area | 4.91km from Trương Định Plaza Tầng KT Ct VRO
With a stay at La Sinfonia Citadel hotel and Spa, you'll be centrally located in Hanoi, a 8-minute walk from Hoa Lo Prison Museum and 11 minutes by foot from Temple of Literature. This spa hotel is 0.8 mi (1.3 km) from St. Joseph's Cathedral of Hanoi and 0.9 mi (1.4 km) from Vietnam Women's Museum.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at Chestnet Restaurant, a restaurant which specializes in Fusion cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.06.06
This hotel has exceeded my expectations and was designed nicely with a 5* luxury feel service/hospitality . The hotel itself is quite new as the associate had mentioned that it’s been open for about 6 months. The bedding and room was very comfortable and decorated. I will rate this a 10/10. Great service and clean. I was welcomed with a drink voucher and the bar tender made a drink that was not on the menu and even though the rooftop bar was closing, he took the time to make a special drink that is not too sugary for me as requested. The morning breakfast at the restaurant was also great! Although I did not get to stay a longer duration as I was just flying into Hanoi to make a stop to Hai Phong. I will definitely be coming back and staying here for my future visit.
Hồ Hoàn Kiếm Area | 5.33km from Trương Định Plaza Tầng KT Ct VRO
Splendid Premium Hotel has a garden, terrace, a restaurant and bar in Hanoi. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Splendid Premium Hotel the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast.
DDE SHUN MARCUS2024.11.13
Highly recommend hotel. Right in the middle of old town and many shops and food nearby. Service staffs are very friendly and attends to your needs almost immediately. Would like to shout out to Jacky, the manager of the hotel. Gave us a temporarily room to rest in as we arrived at 6am while we wait for our actual room
Excellent
271 reviews
4.5/5
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Temple of Literature | 5.39km from Trương Định Plaza Tầng KT Ct VRO
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.06.24
The hotel is good in general, but not the great. Here are the down-sides:
Facility seems to show aging signs. For instance, toilet has water leak, sink is old.
Service needs improvement. When I requested more bottle water, I was denied. Housing Keeping Dept told me that they have a limit of 4 bottles/day. I travel extensively. I have never seen a 5-star hotel refusing to offer additional bottle water. Giving the unusually warm and humid weather, it’s sad to be refused to get water guests really need.
Giang Vo Convention Center | 5.63km from Trương Định Plaza Tầng KT Ct VRO
With a stay at Dolce by Wyndham Hanoi Golden Lake, you'll be centrally located in Hanoi, a 9-minute walk from Vincom Center Metropolis and 14 minutes by foot from Lotte Center Hanoi. This 5-star hotel is 1.5 mi (2.5 km) from Ho Chi Minh Mausoleum and 1.6 mi (2.6 km) from Ba Dinh Square.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Modern European cuisine at F29 LOUNGE & RESTAURANT, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 342 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
GGuest User2023.04.26
What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.
Introduction to Apartment Services at South Homes - Vinhomes D'Capitale
Welcome to Vinhomes D'Capitale – a premium residential complex located in the heart of Hanoi, offering an exceptional living space with comprehensive amenities and excellent services.
Apartment Services
We provide serviced apartments for short- and long-term rentals, catering to couples, families, and business professionals. Each apartment is modernly designed, fully furnished, and equipped with all necessary facilities to ensure comfort and convenience throughout your stay.
Outstanding Amenities at Vinhomes D'Capitale
Vibrant shopping mall: Fulfill all shopping and entertainment needs just steps away.
Children's playground and green park: Perfect spaces for families and kids to relax.
24/7 security system: Ensuring maximum peace of mind for residents and guests.
Located at 119 Tran Duy Hung Street, Vinhomes D'Capitale boasts a prime position at the intersection of major routes, ensuring easy access to key areas of the city.
Let us accompany you in experiencing a premium lifestyle at Vinhomes D'Capitale!
GGuest User2024.10.03
Very good hotel, very friendly staff!
The hotel is near a shopping mall, the apartment is modern, and there is a swimming pool, but unfortunately I have never had time to go
The room is large and clean, and the security is also good
Friends who rent motorcycles can park in the underground parking lot
The staff are very responsible! Thank you
Giang Vo Convention Center | 6.41km from Trương Định Plaza Tầng KT Ct VRO
With a stay at Super Hotel Candle, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4-star hotel is 2.6 mi (4.3 km) from O Quan Chuong Gate and 2.9 mi (4.7 km) from Hanoi Opera House.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1292 square feet (120 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
DDr Anupam2024.05.17
Greetings, here are some key features of the hotel, hope you find it useful:
1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.”
2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend.
3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine.
4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times.
5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho.
Pros:
• Good value for money.
• Excellent breakfast options.
• Clean and well-maintained facilities.
• Friendly and helpful staff.
Cons:
• Little far from major tourist attractions, but close to Lake and church.
• The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise.
Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.
Ba Dinh Square | 6.5km from Trương Định Plaza Tầng KT Ct VRO
Wilque Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from West Lake and 13 minutes by foot from Dong Xuan Market. This hotel is 0.9 mi (1.4 km) from Ho Chi Minh Mausoleum and 1 mi (1.5 km) from Quan Chuong Gate.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and discounted use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and microwave in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
2024.12.01
We had a very comfortable stay at Wil’que hotel! Convenient location and nice and clean, but the real star of the show is the incredible staff! Thank you Tu, Ly, Hang, Nhan and Tuan. And a very special thank you to Nam who went above and beyond when organising our transport to Ninh Binh - he even supplied us with restaurant recommendations for when we arrived in Trang An.
The InterContinental Hanoi Landmark72, an IHG Hotel is an ideal spot for travelers wanting to discover the city. The InterContinental Hanoi Landmark72, an IHG Hotel offers a pleasant stay in Hanoi for those traveling for business or leisure. This hotel is located near many of Hanoi's attractions including Bảo Tàng Hậu Cần, BHD Star Mỹ Đình and Yên Hòa Park. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service. This hotel is the usual choice for a large number of business travelers.
KKris BB2024.02.15
Good location, friendly staff, good service and situated in business area. Many restaurant in here and I got to try 3 Spoons restaurant which is serve buffet (freshly seafoods and delicious western options. Overall I really enjoyed my stay in Intercontinental.  
Located in Hanoi (Cau Giay), 22Land Heritage Hotel & Retreat is within a 5-minute drive of Indochina Plaza Ha Noi and Vietnam National Convention Center. This luxury hotel is 2.3 mi (3.6 km) from My Dinh National Stadium and 2.5 mi (4.1 km) from Lotte Center Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon. Grab brunch at La Memoire, a bar/lounge that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, as well as phones with free local calls.
GGuest User2023.11.25
The hotel is worth the trip! Even if it is a little away from the old Hanoi, I would recommend it thousand times. The staff is simply exceptional. All the small care, with a smile and a very good welcome. Extraordinary is not strong enough to describe it. We really feel like at home. And yes, the hotel is a little away from tourist sites, but not panic! The hotel is a very comfortable ship that has allowed us to visit the city without worrying. Between the perfect service, the warm welcome and the practical comforts such as the shuttle, it is a safe choice for an unforgettable stay.
Very Good
82 reviews
4.2/5
Price from
US$47
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4.7/5
Outstanding
란란영It's about 2km away from Hoan Kiem Lake, so I took Grab every time.
The facilities are a residence hotel, so the bedroom and living room (kitchenette) are separated, and there is also a bathtub, making it great for half-bathing.
Although it was clean, there was dust in areas and shelves that were not visible, so I had to wipe them before use.
Because it was a residence, there were no special services, and I received two bottles of laundry detergent upon request.
There was no room cleaning or towel replacement during the 4 nights.
There are paid drinks, alcohol, water, and snacks, so you can pay them at checkout.
When I checked in, I thought about requesting a replacement because some of the towels were dirty, but I didn't care and used them and paid for them when I checked out. The airport drop driver was waiting for me, so I didn't have time to argue for a long time, and I didn't want to ruin my last trip, so I just paid, but I felt a little uncomfortable on the way to the airport.
It was a quiet hotel away from the busy streets, and there were many restaurants and cafes nearby, so it was nice to enjoy a meal or drink nearby.
The pho restaurant that runs from breakfast to lunch right in front of the hotel is really delicious! About 2,000 won per bowl! I recommend stopping by once!
GGuest UserFirst, the location was amazing. It was located right in the heart of the Old Quarter. We had an 18 hour layover in Hanoi and this allowed us to maximize our short time here. We got to experience the culture of Vietnam in an incredible way. Second, our host, Huong Nguyen, was the best. She helped coordinate a private car from the airport to the hotel and gave us a full itinerary of places to eat and visit to maximize our short stay. She was exceptional at her job and she became our very first friend in Vietnam. Huong, thank you for all that you did for us. I hope to see you again soon. Third, the spa here was one of the best spa experiences I’ve ever had. Not only was it very affordable, but the experience was truly world class. If you stay at La Siesta, I highly recommend that you take advantage of La Spa, a high end spa experience that you won’t want to miss out on. We will definitely be visiting here again in our next trip to Vietnam :)
GGuest UserWe loved staying at this hotel. The staff were outstanding, very obliging and helpful. The king size bed and pillows very comfortable. Great shower and the air conditioning worked wonderfully well. Well situated in the old quarter and so easy to walk to the lake, restaurants, coffee shops and Beer Street. Great rooftop bar and the Red Bean restaurant on thr ground floor very good for breakfast, lunch or dinner. We stayed here overall 8 nights in total.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
AAnonymous UserBe careful when asking the staff to arrange an airport taxi!
300,000 VND wasted.
I used the Grab app during my trip to Vietnam, and I was thinking of using the app to arrange a taxi to the airport when I returned home, but the staff said I would arrange it and wouldn't listen (half forcibly). So, well, it's a hotel, so I thought I wouldn't be ripped off, so I made a request.
When I entered Vietnam, it was about 400,000 VND from the airport to the hotel by Grab, but the staff agreed to arrange for 300,000 VND, and I paid the fee the day before check-out.
I wanted to keep proof of payment, so I asked for a receipt and was given it. (In the end, it didn't help at all.)
I checked out the next morning, but the staff who paid the taxi fare the day before was asleep and was absent, so I was dealt with by another part-timer who was sleeping on the sofa in the lobby.
I'm sleepy, but I'm quite suitable (I didn't even ask if I don't return the room key from here), and at the taxi meeting place that I had reserved the day before, I was told something I didn't understand in Vietnamese, and I gave instructions with my fingertips. I was in a situation where I didn't know which one to take while the taxis were stopped.
When I tried to check with the young man again, he was nowhere to be found. . .
In the end, I ended up taking a different taxi and ended up paying 400,000 VMD to the driver separately.
I don't expect Japanese level response, but I have to say that the taxi response this time is too appropriate.
I sent an email about this, but never got a reply.
Hotel facilities and cleanliness are reasonable for the price.
(There are some stains on the sheets and a little black mold in the bathtub, but I think it's not a problem if you're not a fastidious person.)
The location is good for walking around the old town.
This kind of thing happened just before returning to Japan, and it feels like something.
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
GGuest UserThe rooms are really nice. The whole experience of the massage was very professional. Phuong was my masseuse, she very profession and good at the massage. There is also a sky bar which is lovely. The prices are really reasonable as well.
CCCKY1007Please pay attention to the room type when making a reservation. After my booking, not sure whether the homestay owner or Trip.com altered the room details, resulting in a mismatch between the room I reserved and the one provided. Luckily the room is still available, and we were able to move back to the room type we reserved for during our second and third night stay. The homestay is conveniently located in the heart of Hanoi, and the room looks exactly like the pictures, though it’s slightly smaller than expected. I love their rooms decoration! There's also a beautiful cafe downstairs. I would rate the cleanliness 3-4/5; the floor was a bit sticky, and the room slightly dusty. Additionally, note that there is no elevator in the building, so consider this if you have bulky luggage.
GGuest UserThe slippers that were provided for walking around the room was too loud, where it is difficult to be quiet when walking around in them. The husband is also uptight in not letting people eat in the dining area but outside which I can understand and could go along with, because they don't want the guest to leave garbage or get their table dirty, but they need to at least leave a garbage can outside so the guest don't have to leave it on the ground. I didn't like how I couldn't find a place to throw my ice cream wrapper away when I ate it outside and had to end up throwing it in the garbage of another person's place.
I also didn't like the location of how it was out of the city center where it wasn't near any grocery stores or open fruit and vegetable, and meat markets. Just by a bunch of restaurants some being a bunch of aggressive jerks sitting outside waiting for bystanders to walk by where they try to aggressively approach you to get you to eat at their restaurant. I need a place where I can use a kitchen to cook food for myself. I don't need to eat out every day.
These owners are a bit shady at times in that when I did came in early where it was not time for me to check in where I was willing to wait until my room is ready, their son had the nerve to try to make a few bucks off me in that if I pay them a few bucks, I can have my room before the check in time which was a bit tacky. The husband didn't give me very good advice when he told me that staying at this place is good for going into the city center and coming back, which it isn't for me, because I have to take the bus 1 hour and 45 minutes to the city center which is a longways. What lousy advice for my situation like he was trying to convince me to stay longer just so that they can make more money off of me. This was a little tacky too. Good for them, but not good for me.
I also didn't like how they send my clothing to a cleaner when I thought they were going to wash it in their washer and hang it up on their clothesline on their top floor. Not only that, but the cleaners lost my dress pants in the process or probably even stoled it and kept it for themselves and not really telling me the truth. I told them about this and they said that the cleaners who they sent it to didn't know what happen to it. The owners were even trying to try to lie a little bit by saying that I never gave them a dress pants for them to wash which is a bunch of ********.
They could have just let me use their washer where I could have used my own detergent to wash my clothing and hang it up to dry on their clothesline on the rooftop of their place where I would have paid them for it. For all I know these cleaners that they sent my clothing to for them to wash could be their friend and they are trying to help give their friends the business for any of their guests that has laundry for them to use. These cleaners are probably a bunch of thieves for all I know that probably looked through guests clothing for things that are valuable which they take and pretend that they don't know anything about it when the guests inquire of it. This is another shady tactical thing that they are probably doing as well.
I even asked them if they could compensate me which would not have amounted to much which they had refused. They didn't even have the nerve to apologize to me but to only lie to me by telling me ******** that the cleaners who they sent guests clothing to never lose any of their clothing which is a bunch of ********. All of this could have been avoided had they either let me use their washer or they wash it for me in their washer where I would have paid them. Do not trust these people with your clothing!!!!
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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