Bespoke Trendy Hotel Hanoi

Amazing staff who were welcoming and incredibly helpful to get to know the area. The rooms were comfortable and clean. My friend and I enjoyed our time in Hanoi and look forward to going again soon!

Wow, where do I even begin? I’m thoroughly impressed with this hotel. From the moment I arrived, I was greeted with a refreshing welcome drink and a delightful snack. The manager and front desk staff took the time to introduce some of Hanoi’s iconic sights and personally escorted me to my room. Breakfast was a highlight, featuring exceptional service and delicious food. The staff were incredibly friendly and accommodating—I can’t thank them enough! They even went above and beyond to prepare breakfast for me on my early morning departure. Rooms are wonderfully comfortable and impeccably clean. I loved how soft the bed and pillows were; there were times I didn’t want to leave my room at all. The thoughtful touches, like the welcoming card, were truly heartwarming. Location couldn’t be better—just a short stroll from Train Street and the vibrant Old Quarter. Honestly, you’ll be missing out if you don’t book your stay here. Huge thanks to the staff for their outstanding hospitality. I can’t wait to return!

Five star service, from check in to check out. 🥳🥳The staff from front desk David was very accommodating and vey polite. Breakfast was very Good👍 and service was fantastic. They even prepared a cake and sang a birthday song. Room was neat and spacious. Thank you for all the staff, highly recommended👍 cheers 🥂 from Joan and Carlos

I can’t believe Bespoke Trendy hotel could be one of the unforgettable memories in Hanoi to me! I highly recommend this hotel - room is very clean and tidy, location is down in the centre so very accessible! The most amazing thing is their service, their staff are very caring and dedicated! Big applause to David who is one of the bests, he is very heartwarming and passionate, sharing loads of top to do/eat list with us. You can definitely feel the passion of Vietnamese from him! He fills his energies to his job and visitors! If you are planning your trip in Hanoi, Bespoke Trendy could be an good option for you!

The service is wonderful, the location is quite nice, but a little distance from the lake, but it also makes the hotel in quiet. If you are willing to have quiet room, not far from the lake, and perfect Cost/performance value hotel, this is exactly what you are looking for. The breakfast is also good, please do book the breakfast when you stay.

With this price I didn’t expect too much, BUT, surprisingly Bespoke offered me one of the best service experiences in Vietnam ! Services : I called Bespoke and get the front desk to add my Zalo when I was in the car on my way to Hanoi. Trung Hiêu contacted me via Zalo immediately and understood my request for spa service. He sent me the Spa menu, and book the spa for me for the next day … all these were done even before I arrived the hotel! When I arrived the hotel, someone helped me with my luggage and offered me with welcome drink and snacks! Trung also offer me a hotel they cooperated with ( which I don’t recommend). Room: the bed is huge and comfortable and the pillows are nice and soft. Window view is actually nothing worthwhile to see tho. FOOD: breakfast is cute delicate yet yummy. Love small portion pho and egg Benedict! Spa: highly recommend, just as other reviews do, the Spa ! I had 2.5 hour spa, that is truly relaxing and worth every penny! I feel really comfortable with my therapist, her technique and she is very experienced. I’ve tried the cheaper street spa in Hanoi which the young massage girl stand on my back to crack my back in which really freaks me out. But this be wellness spa I told them I don’t feel comfortable people stand on my back, and they just don’t do that. Hotel itself is good, but spa becomes the reason I will definitely come back to stay with bespoke, and maybe I will no longer consider other hotel. Oh , only one thing I didn’t like is I would prefer they offer one time slipper. I don’t feel comfortable using slippers knowing other people have been using it.