Hotels near Airashi Silk, Hanoi

We had a very enjoyable stay at La Sinfonia del Rey. The location was superb next to the Hoan Kiem lake right in the middle of the Old Quarter. All of the staff were extremely friendly and special mention to Rose who greeted us and remembered our names throughout our stay, and to give us recommendations on where to eat while we were in Hanoi. We also wanted to thank the manager who checked us in and had more food recommendations and for the lady who checked us out that gave our son a departing gift. Thank you for having us!

This hotel is still not complete. A lot of construction still on-going. The first room we checked-in was not finished. Even the blinds/curtains on the glass wall between bedroom and bathroom was missing. Totally disappointing! But, I would give full marks to the manager and the front office team. They were very courteous, and helpful. They facilitate an early checkin without even asking! They were personally checking and helping with every small details of our stay, travel itinerary, tour bookings, food, etc. They were very cooperative and more than willing to offer complimentary cabs and drinks when we let them know about the disappointments around the room quality and facilities. To summarise, what was started off as a bad experience was turned into an memorable stay by a highly professional, friendly team!!

This hotel has exceeded my expectations and was designed nicely with a 5* luxury feel service/hospitality . The hotel itself is quite new as the associate had mentioned that it’s been open for about 6 months. The bedding and room was very comfortable and decorated. I will rate this a 10/10. Great service and clean. I was welcomed with a drink voucher and the bar tender made a drink that was not on the menu and even though the rooftop bar was closing, he took the time to make a special drink that is not too sugary for me as requested. The morning breakfast at the restaurant was also great! Although I did not get to stay a longer duration as I was just flying into Hanoi to make a stop to Hai Phong. I will definitely be coming back and staying here for my future visit.

We had a very comfortable stay at Wil’que hotel! Convenient location and nice and clean, but the real star of the show is the incredible staff! Thank you Tu, Ly, Hang, Nhan and Tuan. And a very special thank you to Nam who went above and beyond when organising our transport to Ninh Binh - he even supplied us with restaurant recommendations for when we arrived in Trang An.

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

Very good hotel, very friendly staff! The hotel is near a shopping mall, the apartment is modern, and there is a swimming pool, but unfortunately I have never had time to go The room is large and clean, and the security is also good Friends who rent motorcycles can park in the underground parking lot The staff are very responsible! Thank you

The hotel is worth the trip! Even if it is a little away from the old Hanoi, I would recommend it thousand times. The staff is simply exceptional. All the small care, with a smile and a very good welcome. Extraordinary is not strong enough to describe it. We really feel like at home. And yes, the hotel is a little away from tourist sites, but not panic! The hotel is a very comfortable ship that has allowed us to visit the city without worrying. Between the perfect service, the warm welcome and the practical comforts such as the shuttle, it is a safe choice for an unforgettable stay.

Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year. The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious. The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.

If you are an international traveler avoid this place. Finding the main reception building was a challenge even for the taxi driver as there was no signage. No convenience store or anything within the convention center campus or nearby. The reception staff was curt and demanded deposit in cash as the pos machine it seems didnt function. And she wanted to hold my passport as guarantee which is ridiculous. The room was basic. No working desk. Toiletries were substandard. Only couple of hangers to put ones clothes. Tiny fridge with just two bottles of water, a red bull and a coke ( for which they demand 100$ cash deposit)!!. TV channels didn't work. Restaurant and room orders closes by 9.30pm. So one have to sleep hungry if you dont stock food or eat dinner early. Morning breakfast is very thin spread and they begin to clear up by 9.30am. I asked for an additional coffee packet (3-in-1) and they refused and said no more!! The only positive is the ambience of the lawns outside the villas. The property is better for budget conscious tour groups who want to stay put in one villa, home style. Business visitors should avoid this place.