Orange Crystal Hangzhou Qianjiang New Town West Lake Hotel

Orange Crystal Hangzhou Qianjiang New Town West Lake Hotel Reviews

Orange Crystal Hangzhou Qianjiang New Town West Lake Hotel

Rixin International, No.555 Qianjiang Road, Hangzhou, ChinaView Hotel Details
Orange Crystal Hangzhou Qianjiang New Town West Lake Hotel
Orange Crystal Hangzhou Qianjiang New Town West Lake HotelOrange Crystal Hangzhou Qianjiang New Town West Lake HotelOrange Crystal Hangzhou Qianjiang New Town West Lake Hotel
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Orange Crystal Hangzhou Qianjiang New Town West Lake Hotel Guest Reviews

4.8/5
Excellent
3419 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(3419)
Positive reviews(3374)
Reviews with photos/video(473)
Large rooms(158)
Friendly front desk staff(151)
Easy to get around(149)
Delicious breakfast(116)
Close to metro(73)
Perfect for business trips(50)
Nice bathtub(26)
Loved the night views(21)
Negative reviews(45)
Nicholas
Deluxe Double Room
Checked in Dec 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jan 7, 2024
This is my favourite hotel in Hangzhou. Modern and Stylish. I stayed here when I arrived to work in Hangzhou in 2020. I then moved into an apartment in the same building. The staff are friendly and attentive. It was a delightful stay. I will always stay here when I visit Hangzhou. There are metro stations nearby. Using a DiDi to and from the hotel is easy as well. HANGZHOU is a beautiful city, and so is The Crystal Orange Hotel! Thank you so much for a wonderful stay!
Elis
Deluxe Double Room
Checked in Mar 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on May 17, 2023
Nice hotel, clean, strategic, more food, i like this hotel.
Response from Property: Dear guest: Thank you for staying at Crystal Orange Hangzhou Qianjiang New City Omi Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing, and this will also become our continuous improvement. The motivation, crystal journey, crystal companionship, looking forward to meeting you again! Hotel General Manager: Yuan Li
Hermanus Binadé
Deluxe Double Room
Checked in Jul 2023
Couples
11 Reviews
3.7/5
Posted on Aug 29, 2023
It was conveniently located and we were able to quickly move to the VISA office as well as go to MixC.
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for us to move forward, but it does not stop there. Crystal will accompany us on our crystal journey, and we look forward to meeting you again! Hotel General Manager: Yuan Li
BusisoEustaceMbekezeli
Superior Double Room
Checked in Apr 2023
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2023
Stayed one night, front seat was very helpful and friendly. They were very quick to assist whenever I had an issue. After checkout, I forgot to take a few items and after one quick phone call, they almost immediately sent my things to me via post. Very happy with the experience and will definitely stay there again 🙂
Kiwi_143
Superior Double Room
Checked in May 2022
Other
5 Reviews
5.0/5
Outstanding
Posted on May 28, 2022
My stay was fantastic! Friendly staff, great ascetic, and very clean.
Zee Mlaba
Deluxe Room (2 beds)
Checked in Jul 2021
Friends
7 Reviews
3.7/5
Posted on Jul 20, 2021
This hotel was nice and decent. Very clean and spacious. The hotel staff spoke very little to no English at al, depending on the shift. However even with that , they were very helpful. We had a deluxe room. I was sharing with a friend but we had so much space. We often times left the room really late, but they still cleaned for us and gave us fresh towels. The breakfast is very Chinese so if you looking to book this hotel just know that. The location is very central , since we were there for a weekend of fun. Getting around was easy however Hangzhou is full of road construction & congestion everywhere. Something unrelated, I find that the taxi prices are a tad bit higher that my other city & it took us longer to get to places because of the above mentioned. This place was really affordable and especially since we shared an apartment. We paid ¥1740 for 3 nights all together. We had breakfast once. 📍 Rixin International, No.555 Qianjiang Road, Hangzhou, Zhejiang, China
Response from Property: Dear , thank you very much for your stay and sharing your feeling of stay. We will continue to improve the quality of service and products, and hope to bring a warm environment to every guest. we are looking forward to your stay again, wish good things always accompany you!
ThozamaM
Superior Double Room
Checked in Jul 2021
Solo travelers
4 Reviews
3.5/5
Posted on Jul 25, 2021
What a beautiful hotel! Check in was very quick, the staff at reception didn’t speak any English so I used my little Chinese to get by. They were really friendly and I was given no issues. My room was really beautiful, Japanese style of some sort. I got a good surprise, my room had a bathtub. This was great because hotels with bathtubs are usually quite pricy but this one wasn’t. I didn’t eat breakfast at the hotel but my friends did and they said it was a Chinese breakfast. It’s also in a good location because I had quick access to a bunch of western restaurants and bars. On my check out day, I wasn’t rushed to check out as I was still sleeping since I came back late the previous night. I really loved staying here and I 100% recommend this hotel.
Response from Property: Dear , thank you very much for your stay and sharing your feeling of stay. We will continue to improve the quality of service and products, and hope to bring a warm environment to every guest. we are looking forward to your stay again, wish good things always accompany you!
Guest User
Deluxe Double Room
Checked in Nov 2021
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2021
Amazing 😻
Guest User
Deluxe Double Room
Checked in Jun 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jun 17, 2024
The front desk was friendly and the room was upgraded. It is quite large and well-equipped. It has a large bathtub, a 🛋️ and a large bay window. The location is advantageous, close to Metro Line 1 and Line 4. Recommended for business trips
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Crystal Orange Hangzhou Qianjiang New Town Jinjiang Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Yuan Li
YuangeSteven
Deluxe Room (2 beds)
Checked in Jun 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
I had a great experience staying at Orange Crystal Hotel. From the moment I checked in, the service of the staff was very professional and enthusiastic. The room was clean and tidy, with complete facilities and comfortable beds, which allowed me to get a good rest during my busy travel. The location of the hotel is also very convenient, with convenient transportation and many good places for food and shopping around. I will recommend Orange Crystal Hotel to my friends and family, and hope that they can enjoy the same wonderful stay experience.
Original TextTranslated by Google
Guest User
Deluxe Double Room
Checked in Jun 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
The room environment is very good, and you can upgrade the room type for free🌈 I had a great time in Hangzhou✅️ Orange Crystal is a good choice among common hotels, and it is also the first choice for travel~
Original TextTranslated by Google
Guest User
Deluxe Double Room
Checked in Jun 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
The room is big, free parking, the hotel facilities are complete, quiet and clean, the waiter has a good attitude and actively handles problems, the surrounding transportation is convenient, there are many convenient places to eat, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Crystal Orange Hangzhou Qianjiang New Town Jinjiang Hotel and for giving us your valuable suggestions during your busy schedule. We will definitely consider and adopt your feedback and strive to bring you a more perfect stay experience. We look forward to your next visit! Hotel General Manager: Yuan Li
Guest User
Superior Double Room
Checked in May 2024
Friends
8 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
The room is clean and hygienic, the facilities are also very good, the front desk service is very good, warm and considerate, the room was upgraded for free, the experience is good, it is also close to the subway station, I will stay there next time, recommended
Original TextTranslated by Google
rnbz
Deluxe Double Room
Checked in May 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
Overall, my experience was very pleasant. Here are my reviews of this hotel. First, the location of the hotel is ideal. It is located in the bustling area of ​​the city center, just a few minutes away from major attractions and shopping malls. This location is very convenient for me to travel, and there are also many restaurants and cafes nearby to choose from, so I can taste a variety of cuisines. Secondly, the hotel facilities are very complete. The room is spacious and bright, and the furniture is well organized. The bed is comfortable and soft, providing me with a good sleeping environment.
Original TextTranslated by Google
Anonymous User
River-view Double Room
Checked in May 2024
Business travelers
6 Reviews
2.7/5
Posted on May 20, 2024
The hardware and soft furnishings in the room are quite old, and many places need to be repaired. The shower heads are all black, the tatami is obviously dirty, the lights are dirty and broken, and there is also a smell of dust. It is barely livable, but I can only say that the cost performance is too low and does not match the price. The service is still okay.
Original TextTranslated by Google