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Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store) Guest Reviews
4.1/5
517 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(517)
Positive reviews(464)
Reviews with photos/video(145)
Great value for money(36)
Easy to get around(33)
Friendly front desk staff(33)
Average sound insulation(20)
Close to metro(18)
Convenient parking(10)
Convenient for shopping(6)
Perfect for business trips(5)
Negative reviews(53)
Guest User
Business Standard Room
Checked in Apr 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
This hotel is very good, ideal location for visitor to Hangzhou Internation Exhibition Center.
Response from Property: It's like a drizzle moistening my heart, and the feeling is so sweet. Seeing the guest's recognition, Xiaozhi is very happy. The revolution has not yet succeeded, and Xiaozhi needs to continue working hard!!! You are welcome to visit next time.
Guest User
Selected Queen Room
Checked in Apr 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2023
Staff always help me with all the things that i need, the room was clean and comfortable. The hotel is really near to the subway station and the expo center. 09
Response from Property: Thank you for staying at Zhishang Hotel, providing customers with high-quality service and ensuring hygiene quality has always been Xiaozhi's unremitting pursuit! I hope you like it. Come if you need it. Wishing you a happy Labor Day!
Hide Me everywhere
Smart Queen Room
Checked in Jul 2023
Other
53 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2023
Nice lil place hoping you come again
Response from Property: Thank you for choosing to stay at Zsmart Hotel and experiencing the evaluation. Welcome to visit again!
Ziezie
Special Queen Room
Checked in Sep 2023
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
I am an Asian Games spectator, the location is near my friend who is competing, the staff is very helpful
Response from Property: Thank you for your stay experience. Providing assistance is what hotel staff should do! Wishing you good health and happiness every day!
Nazir
Special Queen Room
Checked in Aug 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2023
I had a nice experience and the hotel staffs were so welcoming and the hotel is in a very good location
Response from Property: Thank you for your positive feedback. The hotel has convenient transportation from the train station and airport. There are subway lines 2, 6, and 7 nearby. If you are unsure, please consult the front desk. Thank you!
Ganbaatar
Family Room
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
Very nicely service, clean room
Response from Property: In a mundane life, daily life is filled with firewood, rice, oil, salt, and tea. It is a crowded crowd commuting to and from work every day, and it is an adult stress that cannot breathe. In addition to the thorns that pierce the skin, there are also poems and distant places that haunt your soul. Anyway, if you're tired or bored, you can pass by the Zhishang Hotel, listen to music, and drink tea. In the wind and rain, we will always wait for you.
ivonne8a93
Special Queen Room
Checked in Jul 2023
Travel with friends
39 Reviews
4.2/5
Very Good
Posted on Jul 27, 2023
My room was “upgraded” on arrival but to my surprise it was to a room with no window even when the hotel had not many guests staying.
Response from Property: Dear guest, the room you booked was originally a discounted large bed room with no windows in the hotel. Upon check-in, we upgraded you to a larger room. If you have a room with an external window next time, please call the hotel in advance to inquire. We apologize for any misunderstanding caused here! Wishing you a pleasant journey!
Anonymous User
Smart Queen Room
Checked in Apr 2024
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
Clean. Friendly stuff
Akash
Family Room
Checked in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
Highly recommend.
DHAKAL SABIN
Family Room
Checked in Apr 2023
Business travelers
19 Reviews
2.7/5
Posted on Apr 13, 2023
It’s was good. But no eating area near by
Response from Property: Huh, at Xiaozhi's house, the brothers and sisters at the front desk try their best to help you deliver the courier, carefully teach you how to take the route, etc., because there are few places to eat nearby, Xiaozhi is really sad to give this evaluation Woolen cloth! However, I still look forward to your next visit, and you can rate it five stars. wish you a happy life!
OlliF
Selected Queen Room
Checked in Jul 2022
Solo travelers
20 Reviews
4.0/5
Very Good
Posted on Aug 1, 2022
Clean place , okay for 1 night or two. I had a room without a window that was a bit upsetting.
Response from Property: I'm sorry, because the room you booked has been occupied! so sorry!We'll arrange it next time!
Antoine 安托万
Selected Queen Room
Checked in Jun 2022
Solo travelers
37 Reviews
3.2/5
Posted on Aug 11, 2022
a classic hotel, good enough for one night or two if you are in transit
Between the center and the airport can easily move.
they give me a room without a windows, i asked to change with one and they said yes directly
Response from Property: Thank you very much for your stay and evaluation. Xiaozhijia has been committed to making customers satisfied. If you have any suggestions or comments during check-in, please communicate with the front desk staff in time. Thank you! Look forward to your coming again! Have a nice day!
Roberto Jose Quinonez Viloria
Business Standard Room
Checked in Nov 2023
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2023
Great staffs
Response from Property: Thank you for your positive feedback,Welcome to visit again!
Guest User
Selected Queen Room
Checked in Aug 2022
Booked for others
5 Reviews
3.0/5
Posted on Aug 21, 2022
Room was much smaller than said and stuffy too..
Response from Property: Thank you very much for your stay. The website of your room has explained the room conditions! I'm sorry . You can consult the hotel in advance for your next reservation! Wish you a happy life!
Guest User
Special Queen Room
Checked in Oct 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Oct 21, 2024
It is about 800 meters away from Exit B1 of Hangzhou International Expo Center Subway Station. There are many places to eat and drink downstairs (the food in Hangzhou is really not delicious). The hotel is very clean and tidy, but the corridor is a bit winding, which is acceptable. The facilities are complete and everything is available. The service is also OK. I came here for the exhibition and slept very comfortably.
Original TextTranslated by Google
Response from Property: There is a kind of acquaintance, on the road, there is a kind of understanding, which has long been sealed in the heart, but when passing by, the window was opened, and the scenery was seen by each other, and the spring flowers were ushered in. Thank you for always being with us, and look forward to your next visit!