Painting House Hotel (West Lake Hubin Hefang Street)

Painting House Hotel (West Lake Hubin Hefang Street) Reviews

Painting House Hotel (West Lake Hubin Hefang Street)

52 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Painting House Hotel (West Lake Hubin Hefang Street)
Painting House Hotel (West Lake Hubin Hefang Street)Painting House Hotel (West Lake Hubin Hefang Street)Painting House Hotel (West Lake Hubin Hefang Street)
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Painting House Hotel (West Lake Hubin Hefang Street) Guest Reviews

4.5/5
Good
487 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(487)
Positive reviews(465)
Reviews with photos/video(160)
Classy environment(63)
Easy to get around(57)
Friendly front desk staff(45)
Convenient for shopping(28)
Well designed(24)
Close to metro(24)
Well decorated(23)
Excellent TV(9)
Negative reviews(22)
Riansuwan
Apricot Flower
Checked in Dec 2024
Solo travelers
4 Reviews
4.5/5
Great
Posted on Jan 10, 2025
Walking distance to Xihu. Department stores along the way. Cosy room with all amenities needed. Comfy sofa and bed. Nice decoration.
6/8
Response from Property: Dear guests! Thank you for your praise of our hotel. Your satisfaction is our goal. We will work harder in the future and will warmly welcome you to stay again. I wish you a happy life.
APASORN
White Wood
Checked in Oct 2024
Couples
8 Reviews
4.7/5
Amazing
Posted on Dec 3, 2024
Room a little bit small but reasonable according to the price. The room design very cute. Good location hotel. So close to Xihu where you could get there by walking.
Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest wish. We will continue to improve the quality of our service to make your next stay more comfortable.
Guest User
White Wood
Checked in Oct 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Great location to visit the West Lake, easy metro access from/to the train station, staff is very kind and patient, they went out of their way to help/accommodate me - the language barrier wasn't a problem! While there are signs of wear and tear and some finishings are poorly executed, the design remains esthetically pleasing, the room is quiet, the place is clean, the bed is confortable, the water is hot and the pressure is good. They serve coffee and tea in the morning and you can get breakfast pastries in the bakeries nearby or in the big mall next to the hotel. As a solo female traveler I felt safe and cozy here and recommend booking this place! Please note the correct name is Color Story hotel, and so that is the sign/address you should look for.
Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest wish. We will continue to improve the quality of our service to make your next stay more comfortable.
Guest User
White Clouds
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
The room was cute and very very clean and the bathroom was bigger than I expected. The hotel provided us with towels, soaps, toothbrush and free water. The staff is kind and the hotel is very close to Hefang street and the city centre. Definitely recommended!
Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest wish. We will continue to improve the quality of our service to make your next stay more comfortable.
Guest User
White Wood
Checked in Jul 2024
Couples
45 Reviews
4.2/5
Very Good
Posted on Sep 3, 2024
Clean, spacious and quiet room. Coffee shop in the lobby. Hotel is close to a pedestrian street/old street area. Subway station close buy. Good value for the money
Response from Property: Thank you very much for your comments, Hangzhou is not only a West Lake, but also a city with a story, and our hotel is also a very distinctive hotel, decoration style and some artistic style! Every member is also friendly and the atmosphere is great! If you have the opportunity to come to Hangzhou again, welcome you to stay in this hotel again, I wish you a pleasant journey, work smoothly, happy every day!
Guest User
Apricot Flower
Checked in Dec 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Jan 10, 2025
Comfortable hotel at a great location. Since the name of the hotel is translated from Chinese it took us a moment to find the correct place. The sign says Color story in English (not Painting House hotel). Staff is helpful and friendly. There is a washing machine and dryer in the hallway that guests can use.
Response from Property: 尊敬的賓客您好!感謝您不遠萬里選擇入住本酒店,感到非常榮幸,我們會繼續保持優美的環境和貼心的服務,期待您的再次光臨
Linda
White Clouds
Checked in Nov 2024
Solo travelers
9 Reviews
4.5/5
Great
Posted on Dec 29, 2024
Room was clean and it is in a great location. There was a little bit of a smell coming from the washroom that didn’t seem to go away during my 2 day stay. I would stay again though.
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適
Sokneang
Blues
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
The Blues room was great. It’s spacey and even has a projector. And the lady at the reception was so kindhearted and welcoming. Thank you for a lovely stay!
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適
teohtracy
White Wood
Checked in Oct 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Great location that can access to west lake, malls, and etc. The receptionist is attentive, helpful and friendly. Overall stay is satisfied! 😃
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適
Marco15
White Clouds
Checked in Sep 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Nov 5, 2024
The location, the stuff and the hotel was super nice. If one day i will come back in Hangzhou, for sure i will book this hotel again. Thank you!
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適
Esther Bong
White Clouds
Checked in Sep 2024
Family
8 Reviews
4.0/5
Very Good
Posted on Nov 12, 2024
- Location: You must walk a bit from the train station, but it is manageable. If you are coming with a group of travelers, suggest taking a cab. - Cleanliness: Acceptable - Service: 24-hour support, allowing us to check in earlier - Facilities: -> Bathroom: If there is a separate between the wet and dry bathroom, that would be great -> Pillow: If you can provide extra pillows, that would be great
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適
Anonymous User
White Clouds
Checked in Aug 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Oct 6, 2024
The staffs were very nice, the hotel is clean and is really near the walking street. As a girl traveling alone, it can be a bit intimidating and difficult but i can assure you this hotel is trustworthy.
Response from Property: Thank you for your favorable review of us. We look forward to meeting you next time. I wish you a happy life and smooth work.
B_inC
White Clouds
Checked in Aug 2024
Family
12 Reviews
4.5/5
Great
Posted on Oct 4, 2024
"Convenient Stay with Friendly Faces!" Painting House Hotel is perfectly located just a short walk from a bustling shopping mall, making it ideal for shopaholics! While our room was quite small and lacked windows, the friendly front desk staff were incredibly helpful and made our stay more enjoyable. Note that breakfast isn’t included, but with so many nearby dining options, it's easy to find a tasty bite. Overall, a convenient spot for a quick getaway!
Response from Property: 感謝您對我們的好評,期待下次的相遇,祝您生活愉快、工作順利
Guest User
White Clouds
Checked in Aug 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel was very nice. The room had a really nice aesthetic and the bathroom was very big and modern. The location is super near the center but you can also easily reach the west lake by foot. The service was also very good, I would definitely go there again and recommend it to anybody.
Response from Property: 感謝您對我們的好評,期待下次的相遇,祝您生活愉快、工作順利
ttmk
Cherry Blossom Blossom
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Clean room and convenient location. The service is also very good!
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適