Lan'ou International Hotel, Wulin Square, West Lake, Hangzhou

Best hotel in China I've ever been too. Excellent location: near the subway station, a lot of malls, cafes, restaurants. The hotel was clean, warm and cozy. The staff helped me to order some food and load my luggage into the taxi.

Excellent hotel with fantastic service and amenities. Washing machine and dryer available, strong WiFi in rooms, and Chinese tea + water in room. Front desk staff were polite and extremely helpful in helping me with various random issues (e.g. providing me w china mobile number for food delivery, accomodating to room extension without hassle, replacing room card when I misplaced mine almost immediately after check in) Location is about 20min walk from the nearest attraction (Westlake and/or Wulin night market). Also, kinda cool that it's directly opposite a TCM hospital.

The receptionist very polite and friendly. And hotel facilities very new and room can AI control . Highly recommended

staff super friendly, excellent service. very convenient location close to subway.

The area was amazing. I tried a normal room and a west lake view room (both had humongous TVs with tons of streaming options). The room viewing the West Lake was definitely worth it. Every morning it was so beautiful. It felt like the mountains were so close. It was also directly above Wulinmen metro station (you can use alipay to navigate all over Hangzhou with the metro, very cheap). I stayed for 11 days and had no issues. Room service was great and very modern. all the employees were so friendly. The breakfast was very much superior to any hotel breakfast I have ever had in the US. Loved it!

The location is excellent, very close to subway. However, the food choice in breakfast is limited, has to tell staff to refill drink and food. They are not actively to check the food condition. The room is clean and facing 西湖。