Hotels near FANCL, Hangzhou

Location : not far from main business areas and attractions. No super heavy traffic around the hotel. Love it. Rooms are very clean and comfy. Minimalism, plenty of space to move around, rooms facing the back of hotel is quiet. TV box has plenty of program to cater for all ages. The laundry facilities is super good. Breakfast selections are good enough for us. Staffs are mostly friendly especially the housekeeping ladies, however few of the young generation staffs i.e front desk & restaurant are not as attentive as the housekeeping department. Overall it's a nice place to stay and the quality is good.

The front desk receptionist 小祝 is very helpful and responsive. Appreciate for their fast response. We stayed for 2 nights, and the first night, we noticed that there are a stain on the pillow. Next day morning, we informed the receptionist for helping us to let the cleaner to change the pillow case and bed sheets as well. Sadly, when we went back the hotel, the bed sheets are tidy up but just the stain were still there. Meaning that they didn't helped us change the pillow case and bed sheets. We also noticed there were some smoking smells in the toilet as well. Others were fine. Thanks 小祝.

The room was comfortable and spacious. The front desk staff were friendly and very helpful. After adding them on WeChat, could ask them for recommendations of the desserts and food as we explore the area. They gave me wonderful suggestions and we enjoyed our dinner tasting local delicacies. The area is about 20 mins walk to west lake. Went walking around the lake in the early morning and enjoyed my walk there. Nearest mall is Kerry which is about 2 mins away. We didn’t get to take the train as we were there for just a night, plus we had big luggages with us. When we checked out of the hotel, our kids also received a cute toy. Thank you 小张 for making our Hangzhou trip a wonderful one 😍

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

My partner and I enjoyed staying in Elong Hotel. Though it is one of the simplest room in the hotel, it came with a makeup area with a Dyson hair dryer (almost with all the hair accessories), comfortable sofa, super high technology lights and curtain system. I also liked their free self service laundry area, which you can keep track of the time using the room’s tv. The location is also very ideal, just right outside the metro station I truly enjoyed the stay in this hotel. Will come back to stay again in this hotel when i come back go Hangzhou 👍🏻👍🏻👍🏻

A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!

Good walking distance and Great location to touristy visits example west lake, a lot of restaurants, meals and cafe. The room is surprisingly very clean and modern, looks newly renovated . Well furnished with Dyson hair dryer .. so convenient!!! The mattress is good. Room view is not great , facing old buildings. Slow check in which something can be improved

Very pleasant and enjoyable stay at the Ren He Hotel. Large and spacious rooms for 4 adults overlooking Xi Lake and nearby many popular food spots and stores in a very busy tourist area. Breakfast buffet was high quality with many options. Staff were friendly and hospitable and helped us with where to explore in the area. High recommend and would book again if we ever visit Hangzhou. 👍

We recently stayed at Hotel Haoyi and were impressed by its fantastic location. It's situated in an area full of small shops and convenience stores like Lawson, along with multiple coffee shops and small restaurants where you can grab an early, healthy sandwich if you don’t feel like the Chinese breakfast. We booked the Premier Queen Room, which came with a comfortable queen-size bed and a window. While the room was clean, it was quite small. The front desk staff were incredibly friendly and helpful. One of the highlights was the reception area, where they offer a coffee machine and a water dispenser with adjustable temperature settings. The breakfast is very affordable at ¥25, but it only offers Chinese cuisine. The hotel itself is stylish and within walking distance to Ding'an Metro Station (Line 1) and the West Lake scenic area, making it perfect for exploring the city. Overall, a pleasant stay with excellent convenience.

This is the second time I decided to stay at Holiday Inn Express Hangzhou Westlake. The location is amazing, and so is the tour. I decided to buy a half-day tour (4 hours). The price is reasonable, and the driver is amazing. He took us to visit the top tourist destinations and also took us to a good restaurant that was delicious and not expensive at all. There was a staff member at the front desk named Sam. He is amazing. Throughout our 3 days and 2 nights stay, he helped us a lot and also guided us on our visits. While staying at the hotel, he was one of the staff members who could speak English. I would say that I received excellent service from him, and all of my friends loved him very much. You have such a great asset in him.