Hotels near Dunhill, Hangzhou

This hotel is located next to Chengzhan Metro Station which is very convenient for us to travel around. The buffet breakfast is very nice. It has variety of choices. The room itself is quite spacious, clean and comfortable. All the staff especially Alan & Zero helped us a lot during our stay. Will definitely come back here again in the future. ❤️

We really enjoy this hotel stayed. The staff name 小方 go all out to help us on the breakfast issue. Nice breakfast. We stayed in the family room which come with 2 toilets and 1 bath. The family room is big. The hotel free laundry service is a very plus points. Got 5 washing machines and 5 dryers and can monitor from room the status of the machines. Opposite the hotel there is a local market that we visited. Great experience to shop at the local market. Just take note the hotel is Elong(on the building)

service staff was very friendly and thoughtful. when we returned to the hotel late at night, the receptionist gave us 2 bags to soak our feets as it was very cold. upon check out, we were given a gift as a souvenier. hotel is located 5 minutes away from the metro and along nansongyu street. just beside the hotel is a bar that serves their own craft beer. there is self service laundry and a small gym. will highly recommend staying here if you're in hangzhou!

I recently stayed at Zhongshan West Lake Hotel Hangzhou, and while my overall experience was pleasant, there were notable areas for improvement. The hotel’s amenities are impressive. My room was well-equipped, featuring a Dyson hair dryer, which was a thoughtful and luxurious touch. The bed was extremely comfortable, and the room’s modern design created a cozy atmosphere. Breakfast was decent, offering a selection of pastries, fruits, and hot dishes. However, the variety was lacking for a hotel of this caliber. After a few days, the options felt repetitive, and I would have appreciated a broader range to cater to different tastes. Unfortunately, the hotel reception fell short of expectations. While check-in was smooth, the staff were generally unhelpful when approached with queries or requests. On one occasion, I waited over 15 minutes for assistance, only to receive a vague response. This level of service does not align with the hotel's otherwise high standards. To maintain its popularity, Zhongshan West Lake Hotel Hangzhou should focus on improving staff training and attentiveness. With these adjustments, the hotel has the potential to offer an exceptional guest experience.

The hotel is located strategically , in the middle of the city, near the subway and West Lake. Going to the places of interest is fairly easy from this hotel as the location of the subway/metro is nearby. Walk out of the hotel, turn right, and walk down straight. In less than three minutes, you can see a large shopping centre on your right. Next to Muji is Longxiangqaio, the subway station (Exit D). The direction to West Lake from the hotel is also the same going to the subway station. Instead of turning to the right, just continue walking straight and you can see the lake in less than 5 minutes. Since the hotel is located in the city centre, food options are plentiful with many restaurants, cafes and department stores. The most interesting part of the hotel for me is the rotating restaurant located on the 20th floor, where buffet breakfast is served. If the weather is good this place is good to view the beautiful lake and sunrise. The choice and selection of food here is fantastic ranging from Chinese food and Western food. The hotel is awesome for its facilities. There are a number of restaurants and a gym area. The hotel staff are very friendly and helpful. The consige was very helpful when we enquried for a map of Hangzhou and provided good advice on interesting places to visit. When I checked out of the hotel, the staff also provided a parting gift. I received a massage brush while my friend was given a cute keychain. I highly recommend this hotel.

Check in was a breeze and the reception staff are helpful and speak some English. I was able to extend my stay from two to three nights no problem. The room was bright, clean and spacious with a nice hot shower and robes, slippers ad toiletries all provided. The hotel is easy to find and is in a great location. Very close to Wulin Square Metro and a gentle 30 minute walk to the West Lake. I didn't take the breakfast option but there's a cafe with espresso machine that serves OK coffee. Theonly thing I missed was a safety deposit box in the room but apart from that, the Pagoda was great and I'd happily stay there again.

Room was spacious for our family for 4 and bed was very comfortable. There is even a partial view of West Lake from our room. Staff was courteous and friendly. Breakfast buffet choices are good and food is delicious. As the hotel is located within shopping district/pedestrian streetwalk, you will need to walk about 5 min to the pick-up area to board a taxi.

Location :5/5. Can access to the hotel main entrance via B Exist. It just take less than 1 minute. Cleanliness :5/5 Service:5/5. All of the staff are very friendly, but I’d like to give special praise to “服务员王爱凤.” When we checked into our room, there were only two bottles of mineral water, which definitely wasn’t enough for both of us. However, during the room cleaning, 王爱凤 noticed this (without us asking) and kindly provided extra bottles of water throughout our stay. This was a really thoughtful touch.

小张 service was excellent. If there is a 5.1 Stars rating, I will give it. I am totally impressed from the room to the toilet to the morning breakfast restaurant. Initially I was skeptical about this hotel as it looks too good to be true. Cleanliness. Spotless. The feel and the area to me is very clean and tidy. Very comfortable. Location. Near to metro, Feng qi station. About 30m away. Didn't take it but if u are looking for a hotel near a metro, no hesitation Service. From front desk to the hotel staffs, they are all very professional. Amenities. For anyone looking for a hotel with washing machines, there are 4 wash machines and 4 dryers at level 5. At level 8, there are 1 dryer and 2 washing machines. Good if u need a chance to wash your clothes before continuing with the next leg.

We stayed in the loft, which was a very comfortable stay. My 4 year old son was unwell during our stay. He first vomited over the sofa and then had a nosebleed on the bed. We felt so apologetic but the staff were so kind and accommodating. They sent cleaning staff immediately to clean the mess and another staff member visited our room to make sure our son was OK. The location is very convenient, with many convenient stores and restaurants nearby. I highly recommend this hotel for Hangzhou.