Avenue Moncef Bey, Hammamet Sud, Nabeul, 8039, TunisiaView Hotel Details
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Sentido Phenicia Guest Reviews
4.4/5
Very Good
50 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Positive reviews(40)
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willlrichardson
Checked in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 27, 2024
Excellent hotel always treat you like family if you want somewhere to relax or entertainment this is the perfect place been here 3 times and will be back for a forth the food is excellent and the service is second to none the room as always was exceptional and was cleaned daily I cannot recommend enough
Response from Property: Dear Will, Thank you so much for your heartwarming review! It’s truly an honor to be considered your home away from home, and we’re delighted to know that you had such a memorable experience with us once again. We’re thrilled to hear you enjoyed the relaxing atmosphere, entertainment options, and especially our culinary offerings and service. It’s wonderful that our housekeeping team ensured your room was always exceptional and spotless. Your loyalty and kind words mean the world to us, and we’re so excited to welcome you back for your fourth stay! If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Best regards, Anna Ambassador SENTIDO
924teganc
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 21, 2024
Other than the rooms being on the tired side, I couldn’t fault my stay. The entertainment team are amazing and the staff are all very friendly. Would recommend upgrading to All Inclusive - definitely worth the extra money, and you can do it when you arrive.
Coastal766544
Checked in Aug 2024
Couples
3.0/5
Posted on Sep 27, 2024
Arrived around 23.00 , huge lack of information, arrived to room on 4th floor via a lift , to which only 2 lifts , very small and hot . Room was nice , flat screen TV, BBC news , telephone by bed , dial 99 to speak to reception, it doesn't tell you that, I had to ask when I was in reception the next day . Digital safe , hair dryer , fridge but its not filled . On arrival , no water in room , so had to go down to bar to get a drink and pick up bottle of water. No food after 21.00 , disappointed as its a long day travelling . Beach/pool towels , you have to pay a deposit of £5 or Dinars, Dinars hard to get , hotel offer a bus, free of charge to bank to get exchange but bank charge you 10 Dinars to change your money , when you return your towel , they give you Dinars , no good when your leaving , we left the money for our room maid. Beach isn't cleaned , 10 days and not saw any cleaning , sand is not raked , lots of cigarette ends etc , sun bed guy works hard , earns loads on tips Hotel next door , will exchange money , its convenient and fair exchange rate , walk out front of hotel and Steinurburg hotel is on left , security guys will walk you to reception ., they are really friendly, we stay in that hotel last year and much nicer than this hotel but dearer . Bring your own cup for pool /beach , otherwise your get a silly small size paper cup . See pic of glass ,next to small paper cup , that's how small they are . We used our cups at breakfast too . Drinks can only get cocktails in the reception bar, but trust me , they aren't cocktails . Beach bar is very small and basic . Eating , breakfast area very small , one chef does eggs and omelette, one does pancakes , got to turn up at right time to avoid queues . Afternoon , seasonal time , BBQ by beach is open , convenient, so don't have to go up to the main restaurant for lunch . Snacks after lunch , pancakes , doughnuts , ice cream , snack bar , burgers , salads, etc , are very basic, small but enough . Dinner , well, this takes it to the part we hated and will never come back . You have to choose a sitting time and that's your time , throughout your holiday , 18.30 to 19.30 or 20.00 to 21.00 , it's very loud , bright , it's not relaxing at all , it's actually feels awful , ramming food down you in an hour , as your table has someone else getting on after, of you book late sitting , they close doors up at 21.00 , just odd few people still eat but I feels very uncomfortable . You can eat in Al lacarte once for free in the Penache , it's peaceful, its fairly rushed too , choose your food , when you make your booking We paid to eat in Chinese too , £15 , expensive but needed to get away from the buffet , have to choose food when you book it too . Staff were all lovely , food does taste OK , fight the flies though . Entertainment team are the best we've experienced, very helpful if you want to know anything . Hotel obviously push them to sell bingo , T shirts etc . The shows are go
6/15
Stephen N
Checked in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 31, 2024
Staff are the ones that make this resort! They all treat you like life long friends! This is a great hotel with fantastic staff and great amenities, although your first days can be daunting while working out the routines and systems. Rooms are clean and tidy, but could do with mattress toppers as the beds are a little hard, however, the maid is always on hand for anything you may need. Being a vegetarian, I could find something to eat at each meal time and they always have fresh pasta and pizza! When you arrive keep an eye out for Omar! He will ensure you have an amazing experience in the main restaurant and/or barbecue. Avoid table 44 unless you’re over 65, female and like some flirty behaviour, As that’s all the waiter in that section focuses on. Space can be limited in the entertainment bar, so try and get there early! Soltani and bilel are the best bar staff by far! They will ensure your glasses are never empty and will always try and find you a seat with a massive smile on their face! The entertainment team are truly amazing, they never stop! Apart from Mondays when they get the break they deserve! Alina, Ziggy, and Skillah are amazing! And our group are genuinely going to miss seeing their faces everyday! The evening entertainment is fun and entertaining! unsure how they manage and remember all those dance routines while speaking 4 languages and ensuring that there are plenty of day time activities. Honestly the MJ tribute is out of this world, he’s on par with Micheal at coco bongos in Mexico! Lamin, Skillah & Ziggy were all amazing on the crazy train, thank you for making such a memorable experience! It’s definitely a must do trip! The staff at this hotel are what make this hotel great, we will definitely be back to this hotel again.
B3877DFtomr
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 5, 2024
The entertainment team are fantastic and create a good vibe for the hotel, the activities are excellent! Transfer from the airport was about 45 mins, not too bad and staff nice upon arrival, although they don't tell you anything about how the hotel operates or what is on offer when you check in. Nice hotel, good food, lovely beach, the shows at night are decent and staff are very keen to get you involved. We had great weather on our stay! Rooms nice, beds are well suited to me and a good size for us both.
jayanne2
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 2, 2024
Everything about the hotel was great. The entertainment team, bar staff,and the people in general made our holiday worthwhile will certai ly be back.we have met some great people in this hotel.,all the animation team did a show on most nights
Ellie R
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 20, 2024
This is my second time in Sentido phenicia hotel, such Amazing entertainment team, waiters, bar staff, they make such a great holiday, big shout out to elina, Rosa, Sasha, ziggy, skilla. such hard workers and make a great experience! and make the holiday very memorable, I would definitely recommend this hotel and will definitely be coming back again,
RS69LOW
Checked in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 20, 2024
Really nice hotel. Never seen such enthusiastic staff who are genuinely pleased to see you every day and go out their way to help you. Buffet food not bad, bbq every lunch is really good, breakfast bit of a let down. Chinese restaurant is amazing as is the Spa (went to both twice) Entertainment team so friendly and really good evening shows. The Crazy train is an absolute hoot. Always got a sun longer regardless of what time of day. Will we return? Absolutely
Response from Property: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your relaxing break and appreciated our enthusiastic staff, BBQ lunches, Chinese restaurant, and spa. We're delighted that the entertainment team and the Crazy Train added to your fun. At Sentido Phenicia Hotel, we adhere to the "Taste the Culture" concept, which embraces a culinary philosophy inspired by the richness of Mediterranean cuisine. Our commitment to delivering a memorable dining experience extends to our approach of using seasonal products sourced locally, following a "farm to table" model. We believe in the importance of incorporating fresh, locally-sourced ingredients not only for their superior taste but also to support sustainability and the local community. This dedication ensures that our guests enjoy the best quality dishes while contributing to a more sustainable and eco-friendly dining experience. We understand that everyone has their own culinary preferences, and what may not suit one person's taste may be enjoyed by another. We take note of your feedback regarding the buffet and breakfast, and we will continue to work on improving our gastronomic offerings to cater to a wide range of preferences. Thank you again for your comments. We look forward to welcoming you back and hope to provide you with an even more satisfying culinary experience on your next visit. Best regards, Anna Ambassador SENTIDO
Guest User
Checked in Dec 2024
Family
3.0/5
Posted on Jan 27, 2025
Lovely 3 night break to escape the winter chills in the UK. Hotel warm and cosy and staff were unbelievably friendly and helpful. Nothing was too much trouble. Entertainment team worked very hard and were lots of fun. We originally booked a swim up room but were changed to a sea view which would have been more disappointing if the weather had been warmer to swim so we were happy with the room we were given which was spacious and cosy. Like most Tunisian hotels some elements of the hotel were dated and in need of updating but on the whole it was a relaxing pleasant stay and the beach was lovely. The only problem for me was the food. Having spoken to other English guests too, they generally felt the same. After 3 days I was done with the food. Repetitive and uninteresting and catered towards more European tastes. Could never have brought my children here. They’d have starved as even the chips and pizza that was on offer every lunch and dinner was usually cold. Worst hotel I’ve ever used for food. Two sittings for main restaurant. We were seated at 8pm so if you’ve had breakfast and gone out for the day then you’ve missed lunch and it’s a long time to wait until 8pm as there’s nothing offered at any other time. I like hotels where they offer biscuits and cake etc at about 5pm when you could relax and enjoy a coffee but there’s nothing here to have. Most nights I’ve gone to bed abit hungry and the calories I’ve had was from wine! Snacks are a must for your room here. Such a shame as it could be amazing!
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 26, 2025
The Phenicia Hotel in Tunisia offers a truly enjoyable experience, especially with its fantastic weather that complements the atmosphere perfectly. The pools are well-designed, clean, and inviting, providing a great spot to relax and cool off. The garden areas are beautifully maintained, with lush greenery and vibrant flowers creating a peaceful and picturesque setting. Combined with attentive service and a serene ambiance, the hotel makes for a wonderful getaway.
Guest User
Checked in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 25, 2025
I arrived with low expectations, but I was surprised how clean the room was, the bathroom, the hotel in general. The bed was comfortable. The food was very good, there was variety. There is a small gym in which there is a personal trainer (Chaima) who every day greeted us with a smile, and was very professional with her work. The animation team does a very good job, they are very nice, friendly and close to the guests
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 25, 2025
The Phenicia Hotel in Hammamet is a great place to relax and enjoy your vacation. They offer yoga sessions where you can unwind and feel refreshed, whether you’re starting your day or looking to relax in the afternoon. The breakfast is a highlight, with a wide variety of fresh options, including fruits, pastries, and local dishes, so there’s something for everyone to enjoy. In the evenings, the hotel hosts fun entertainment shows that are perfect for families and couples, with music, dancing, and performances that make for a lively and enjoyable atmosphere.
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 25, 2025
I had a wonderful stay at **Hotel Sentido Phenicia** and I can't recommend it enough. From the moment we arrived, we were greeted with exceptional warmth and kindness. **Housekeeping**: Impeccable. The rooms were always clean and tidy, and the housekeeping staff were very attentive and professional. **Beach**: The beach near the hotel is simply spectacular. Fine sand, crystal-clear waters, and always well-maintained. Perfect for relaxing and enjoying the sun. **Food**: The food at the hotel's restaurant is delicious and varied. Each meal was a memorable culinary experience. The breakfasts are especially recommended. **Waitstaff**: The waitstaff were very friendly and attentive at all times. Always with a smile and ready to help with anything we needed. **Gym**: The gym is well-equipped and in perfect condition. I want to highlight the incredible work of **Shayma, the coach**, who made every training session motivating and effective. Her professionalism and dedication truly made a difference. **Entertainment**: The entertainment team did an amazing job. The activities and evening shows were very entertaining, and we enjoyed every moment. **Rooms**: The rooms are spacious, comfortable, and tastefully decorated. Plus, the views from our balcony were stunning. In summary, **Hotel Sentido Phenicia** exceeded all our expectations and we will definitely return in the future. Thank you for an unforgettable experience! --- Espero que esta versión en inglés sea útil. ¿Hay algo más en lo que pueda asistirte?
Guest User
Checked in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 24, 2025
Staff is very kind The food is so delicious The room, the bathroom and the entire hotel were clean The entertainment team was friendly, fun, friendly and approachable In the gym there is a very professional and friendly personal trainer (Shayma) I'll come back to this hotel
Guest User
Checked in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 24, 2025
A lovely hotel which has a lot to offer. Its open plan and spacious with a big reception area and nightly entertainment. An excellent team of young animators made the stay so much more enjoyable. The bedroom was typical , comfortable and warm while the bathroom perhaps needed upgrading especially the shower I thought. The choices for breakfast were really good too with a special desk serving up omelettes fried eggs a juicing area aswell and beautuful selection of fresh homemade breads with friendly staff. The outside pool views completed a lovely sit down breakfast experience. We enjoyed a hot stone massage, definitely recommended, and a swim in the beautifully heated 29°C indoor pool was so pleasant aswell. It was January so the temperture was very changeable. 22°C one day and 10°C the next. Dinner was situated at another restaurant which took a longer walk to get to. The variety of food was good but with no wow factor unfortunately. A nice carvery or a chocolate fondue once a week would have brought a little imagination to the experience. I found it was very typical and was lacking a better variety of food. I was there for eleven days and only saw fish slices but no actual whole fish being served and the meat dishes was always much the same ie stewy beef. At times the chips and vegatbles were cold, the rice was hard and undercooked and the mash patatoes were sloppy. Sorry for me, personally it wasnt my highlight. I ate out my last three nights there. On a good note our waiter coundnt have been nicer. The outside grounds onto the beach are lovely and the private beach area is kept beautifully clean. A fantastic team of aimators privided a array of sporting actuvities in the gardens. Okay, January is a chance u take to spend time in Tunisia but overall it was good time spent at the Phenica Hotel Hammamet and very good value for money.