Hotel Residence am Hauptbahnhof
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg
Hotel Residence am Hauptbahnhof
Steindamm 24-26, Hamburg-Mitte, Hamburg, 20099, Germany
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With a stay at Hotel Residence am Hauptbahnhof in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.6 mi (4.2 km) from Reeperbahn and 1.9 mi (3 km) from Hamburg Cruise Center.Show More
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Amenities
Private Parking
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Fax/copying service
Safe at front desk
English
German
All Amenities
Property Description
With a stay at Hotel Residence am Hauptbahnhof in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.6 mi (4.2 km) from Reeperbahn and 1.9 mi (3 km) from Hamburg Cruise Center.
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3/5
The hotel environment is good, the reception office is very friendly, the hotel room is large
All 91 Reviews
Surroundings
Metro: Hauptbahnhof Süd
(360m)
Metro: Hauptbahnhof Nord
(590m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Quadruple Room
4 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
City view
Towels
Check Availability
6
Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Desk
Check Availability
6
Triple Room
3 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Desk
Check Availability
5
Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Desk
Check Availability
2
Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Desk
Check Availability
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Guest Reviews
3/5
91 reviews
Verified Reviews- Cleanliness3.1
- Amenities3
- Location3.1
- Service3.1
Average for similar properties in Hamburg
Anonymous User
December 10, 2024
The room was ok but the surrounding leading to the room was unkempt. Didn't feel safe staying there. Had to book another place immediately that night.
Lisagina
November 13, 2023
NEVER NEVER STAY HERE! the hotel is awful, old, dirty, after finding a COCKROACH in the room, we aligned with the reception and hotel manager Noori booking cancellation and 100% refund due to absolutely unsatisfactory HYGINE conditions and moved to another hotel. But then, when we already left the city, the hotel refused to return the money!! the Staff is lying and deceiving you, there is zero service you will find. The district is also AWFUL, with homeless people sleeping on the street around the hotel. very long stairs you have to climb with your luggage to reach an elevator and get to your room. STAY AWAY from this rubbish heap and find a better place to stay!!!!
Guest User
October 26, 2023
Close to the main train station. But also in some shady neighbourhood. Good enough to stay over night to catch a train the next day
Guest User
March 23, 2024
Not so bad, but there's room for improvement
Guest User
January 20, 2023
Convenient. Kinda of a hassle if on the upper floors but still was nice for the money spent
Guest User
October 6, 2022
The hotel environment is good, the reception office is very friendly, the hotel room is large
Guest User
March 29, 2023
On 3.27, the German railways went on strike. I asked my friends to go to this hotel a few days in advance to explain that due to the force majeure of the strike, I could not take the train to Hamburg. I myself passed through Hamburg and went to the hotel three days in advance, saying that I wanted to change the itinerary because of the strike. It's understandable that the economy is not good. Due to force majeure, I couldn't follow the original plan, but the people in the hotel just refused to take out the money that went into their pockets. They can earn money from customers once, but! It is impossible to earn money from repeat customers. The hotel is an old house with no elevators. Guests have to climb 25 flights of stairs with big suitcases to get to the first floor, and there is no one at the front desk to help with luggage. It is impossible to choose this hotel again, and it is impossible to recommend it to friends.
Original TextTranslation provided by Google
YuwenHuang
July 15, 2023
For people who are accustomed to the cleanliness and tidiness of Asia, it is a somewhat confusing area. There is no elevator from the first floor to the second floor of the hotel. There are elevators only available from the second floor and above.
Friends who are traveling to Europe for the first time should also note that the rooms do not have air conditioning. Friends who are afraid of heat when traveling in summer must be prepared.
Original TextTranslation provided by Google
Huijingcaibao
September 9, 2023
The location is easy to find! There are many small supermarkets around, making shopping convenient! The internal floors are more complicated. The elevator is on the second floor, so you need to drag your luggage up a flight of stairs!
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private Parking
Additional charge
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €20.00 (approx. MYR 93.65) Daily. Reservation not possible
Private Parking
Additional charge
Business Services
Fax/copying service
Front Desk Services
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
German
Food & Drink
Room service
Public Areas
Elevator
No smoking in public areas
All rooms non-smoking
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes dryer
Facilities for Children
Children's meals available
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€13.00 (approx. MYR 60.88) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €600.00 (approx. MYR 2,809.50) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Renovated: 2010
- Number of Rooms: 30
With a stay at Hotel Residence am Hauptbahnhof in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.6 mi (4.2 km) from Reeperbahn and 1.9 mi (3 km) from Hamburg Cruise Center.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.