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H4 Hamburg-Bergedorf Guest Reviews
4.5/5
Great
108 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(108)
Positive reviews(37)
Reviews with photos/video(5)
Delicious breakfast(12)
Awesome stay(10)
Awesome rooms(7)
Great service(7)
Great value for money(6)
Derek Yu De
Comfort Double Room
Checked in Sep 2024
Business travelers
1 Reviews
3.0/5
Posted on Sep 24, 2024
Prefer wood floor over carpet. Bathroom floor level is off, trapping water close to the door.
Response from Property: Dear Guest,It is a pity that our H4 Hotel did not meet all your expectations. We hope you still had a great time in Bergedorf. Best regardsYour H-Hotels teamStefanie Bergforth - Online Reputation Manager
GABRIELA
Comfort Double Room
Checked in Apr 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Apr 16, 2024
I recomand this hotel it is 4 stsrs with .A good brecķfest .it is fR from the centerbut yhevs bahn and ytain statiin IS CLOUSE.is a idylic area with a lake and is so quaietAnd the priçe is very good
Response from Property: Dear Guest,Thank you for your positive review that you have written for our H4 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Bergedorf.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Cheng
Comfort Double Room
Checked in Mar 2024
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
I recently had the pleasure of staying at [H4], and it was an exceptional experience. The staff were incredibly welcoming and attentive, making me feel right at home from the moment I arrived. The room was spotless and well-appointed, with all the amenities one could need for a comfortable stay. The hotel's location is perfect, with easy access to local attractions and dining options. I highly recommend [H4] for anyone looking for a top-notch stay!
Response from Property: Dear Guest,Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Greetings from Hamburg,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Nico
Comfort Double Room
Checked in Aug 2023
Family
4 Reviews
4.2/5
Very Good
Posted on Aug 16, 2023
Great value for money! Really good hotel, clean, new, coffee machine in the room.
Response from Property: Dear Nico,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Annais
Family Room
Checked in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2023
Great experience. Good environment, kind staff, good quality food, excellent breakfast, cleaned room and very spacious.
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Bergedorf soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Anonymous User
Family Room
Checked in Jul 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
Great breakfast! Big clean rooms. Hotel has parking and it was perfect for us for a night stay after a drive from south of Germany.
Response from Property: Dear Guest,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Anonymous User
Family Room
Checked in Jul 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 19, 2024
Super Hotel
Response from Property: Dear Guest,Thank you for visiting our H4 in Bergedorf and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Guest User
Family Room
Checked in Mar 2024
Family
7 Reviews
4.0/5
Very Good
Posted on May 14, 2024
Cheep and good
Response from Property: Dear Guest,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Abg1c
Comfort Double Room
Checked in Sep 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
A really great service, highly recommended! Breakfast was delicious! There is also parking!
Original TextTranslated by Google
Response from Property: Dear guest,
The entire team would like to thank you very much for your great review. There is nothing better for us than satisfied and happy guests who felt comfortable and have positive memories of us. Please feel free to recommend us to others. We look forward to your next visit and would like to extend a warm welcome to you today.
Warm regards from Hamburg,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
Guest User
Standard Single Room
Checked in May 2024
Business travelers
36 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2024
A hotel I like very much in Hamburg, not far from the city, with convenient transportation, rich breakfast and high cost performance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for visiting our H4 in Bergedorf and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Niklas
Comfort Double Room
Checked in Sep 2024
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Sep 15, 2024
A good experience in itself. Check-out is until 12 noon. I locked the door and hung up the do not disturb sign. At 10:30 the cleaning lady woke me up because she opened the door and asked in broken German "Check-out?". Otherwise the facilities are OK, cleanliness is OK. Otherwise I can recommend it.
Original TextTranslated by Google
Response from Property: Dear Niklas,
Thank you for your review. How nice that we were able to largely meet your wishes and expectations and that you had a pleasant time with us. It is very important for us to hear what guests think about our hotel. This is the only way our employees can keep the service at a consistently high level and immediately correct any errors and deficiencies. We have forwarded your review to our housekeeping team. We would like to apologize for any inconvenience caused. We would be delighted to welcome you back to our hotel.
Best wishes from Hamburg-Bergedorf,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
Guest User
Comfort Double Room
Checked in Mar 2024
Family
2 Reviews
3.7/5
Posted on Apr 1, 2024
We were invited to stay with family and the hotel is in a good location and is good, even if I don't think the carpeting is up to date.
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks for your review. Nice that we could be your host in our H4 Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Bergedorf so that we can fully convince you of us.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Guest User
Family Room
Checked in Mar 2024
Family
1 Reviews
3.5/5
Posted on Mar 5, 2024
The room smelled strongly of smoke when we arrived - otherwise everything was fine. Nice breakfast - a little more vegetables could be fine, for example tomatoes. Good service
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for letting us know what you liked and didn't like. We depend on the help of our guests to ensure a perfect stay, so we really appreciate your support. We would also be very happy about another visit, where we would like to convince you 100%. I wish you all the best until then,Your H-Hotels team,Stefanie Bergforth - Online Reputation Manager
ཉིཾouyingཉྀ
Family Room
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
The bed in the room is very comfortable, especially suitable for family travel, and the breakfast is very rich
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for visiting our H4 in Bergedorf and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Andi
Family Room
Checked in Dec 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2023
The hotel has an optimal price-performance ratio for 4 people to stay overnight in HH close to the S-Bahn, ideal for family trips
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you very much for the excellent review of our H4 hotel. On behalf of our entire team, I would like to thank you for the time you invested in the review. We are pleased that you had a pleasant stay in Bergedorf. Visit us again soon - we would be very pleased.
Best regards,
Your team from the H-Hotels,
Stefanie Bergforth - Online Reputation Manager