Kajimachinoyu Spa Solani

The inn was located in a complex building, and was a combination of a spa and a manga cafe. Because it's near the station, there are many restaurants nearby, and the building I'm in has a food court and fast food restaurants on the first floor, so it was convenient. The inside of the building was new and kept clean. The common space is large and there is plenty of work space, you can read manga, and you can also take a bath in the hot springs and sauna. The sliding door of the cabin-type room did not have a lock, but a sensor key on a wristband was required to enter the living area, and the desk in the room also had a dial locker to store valuables. It was attached. Also, it seemed like you could use the large locker if you got the key from the front desk. Inside the hotel, you can only use the spa (no overnight stay), and it seemed like young locals were also using it, but I didn't feel it was noisy in the common spaces, and the living spaces were quiet. What I would like to see improved is the staff's response and guidance at check-in. At check-in, I was told my room number and that I needed a key to enter and exit the living area, but there was no map of the building at the front desk, and I was told that there was a guide to the building in the back and a detailed guide to my room, so please take a look. ", and the front staff immediately started chatting with each other. For first-time users, even if you are told that there is a guide to the inside of the building "in the back", there is no way to point out or guide you as to where that "back" actually is, so you have to look for the information board in your room. It took a while to find it. I think it would be good to have the facility usage guide read in a file in the room, but at least the front desk could use a map of the facility to show you where the front desk is, where the room is, and how to get to the room. I think it's better. I think there is a lot of room for improvement in the front desk's job of neglecting customer service and increasing the time for chatting between staff members. Although there was some inconvenience with the reception at check-in, the reception at the front desk at check-out and the cleaning staff at the time of using the hotel were very polite and pleasant.