Guest User
October 2, 2024
The worst luxury hotel in history! The overall service is very poor, they can't speak English, and they completely ignore the guests. My five-month-old son's face was all red and swollen because he slept on their bedding. He cried for several nights. My husband was also red and swollen. I went to the hotel front desk, but they refused to deal with it, refused to admit it, refused to change the bedding, and did not provide any medicine. A bunch of people were still giggling there. They treated a five-month-old baby like this. It can be said that they are inhumane! ! ! Until the end, their manager never came out. He had a cold face, shirked responsibility, and did not deal with it. This is the worst and most inhumane hotel we have felt in Japan after so many times!
Besides, the food is basically not enough, and the price of extra food and drink is 4-5 times that of outside!
If you go with children, it is strongly recommended to be cautious. It is a completely inhumane hotel without service! There is no child bed!
Original TextTranslation provided by Google