Guest User
June 17, 2023
The atmosphere from the window, the cloudy hot springs, the cats, and the great location! I sympathize with the comments on each site. And the weather was perfect. However... The facilities are from the Showa era, so I wouldn't say they were particularly bad, but...the open-air bath was under construction, and there was no information at the time of reservation.The bath was noisy during the day due to construction. The hygiene of the room was poor, and a shocking incident happened on the day of arrival! I replaced everything without trust. When I asked the staff to operate the equipment, they explained to me with an attitude that they could fix it if I looked at it, and when I asked for something that wasn't in the room, they came to my room saying, "I'm sure it's there," they said, "I don't have it," and went to get it, and when I left it, it was empty. Is this an inn that you wouldn't mind leaving the room without saying a word? Where is it located? The room staff is also the worst. At dinner time, they prioritized their own work hours over hospitality, said things like "finish quickly" and behaved, there was no staff at the entrance and they were careless, and there was no updating of tourist information in the area. I doubt whether you understand the word "hospitality". The comments on each website of our hotel at the time of reservation are completely useless and some of them are written by "Sakura"? I feel that I can only think so.
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