La Jolie Motomachi

La Jolie Motomachi Reviews

La Jolie Motomachi

6-6 Suehirocho, Hakodate City, Hokkaido, 040-0053, JapanView Hotel Details
La Jolie Motomachi
La Jolie MotomachiLa Jolie MotomachiLa Jolie Motomachi
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La Jolie Motomachi Guest Reviews

4.5/5
Great
44 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(44)
Positive reviews(44)
Reviews with photos/video(13)
Awesome stay(14)
Friendly staff(13)
Awesome rooms(10)
Great location(10)
Convenient location(9)
Minying
Standard Twin Room
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Cozy and warm .good location for moving
Response from Property: Thank you very much for staying with us.We are delighted to hear that you found our space cozy and warm and that our location met your needs.Providing a comfortable and welcoming environment for our guests is our top priority, and your kind words truly motivate us to continue improving.We look forward to welcoming you again in the future.Lajolie motomachiHomma
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Andre
Hollywood Twin Room
Checked in Jun 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jun 18, 2024
Wonderful hotel with amazing staff and incredible breakfast!
Response from Property: Thank you very much for staying with us and for taking the time to leave such a wonderful review.We are thrilled to hear that you found our staff amazing and enjoyed our incredible breakfast. Your kind words are truly appreciated and serve as a great encouragement to our team. We look forward to welcoming you back to our hotel in the near future.Best regards,La jolie MotomachiHsu
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Guest User
Standard Twin Room
Checked in Oct 2023
Couples
20 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2023
Excellent service, clean and large room .The staff go all the way to help on all queries Fantastic stay Highly recommended
Response from Property: Thank you so much for your kind words and positive feedback about your stay at our hotel. We're thrilled to hear that you had an excellent experience, especially regarding our service, the cleanliness of our rooms, and their size. It's also heartwarming to know that our staff went the extra mile to assist you with any queries, as we take pride in providing exceptional service.Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or if there's anything specific you loved about your stay, please feel free to share. We look forward to the opportunity to welcome you back in the future for another fantastic stay.La jolie motomachiHsu
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Anonymous User
Queen Double Room
Checked in Sep 2023
Family
4 Reviews
4.7/5
Amazing
Posted on Sep 25, 2023
Great location. Near to alot of attractions nearby. Front counter were friendly and helpful too!
Response from Property: Thank you very much for staying with us.2 minutes walk from the nearest tram station.7 minutes walk to Hakodate Ropeway TerminalIt's in a great location, just 7 minutes walk to the Bay Area.I appreciate your compliments.This also helps motivate staff.Although we are a small hotel, we always strive to be close to our customers and provide hospitality.All of our staff are looking forward to seeing you again.Lajolie motomahci
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Guest User
Standard Twin Room
Checked in Jan 2025
Family
29 Reviews
3.5/5
Posted on Feb 4, 2025
It's quite close to nearby attractions, but far from the JR line. The room is too dark. It is recommended to add more lights. The overall layout of the room is quite depressing. There is a guy who can speak Chinese at the front desk.
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Response from Property: 感謝您的反饋!很高興聽到您覺得酒店靠近景點,給您的出行帶來了便利。不過,對於您提到的房間照明較暗以及佈局方面的感受,我們深感抱歉。您的寶貴意見對我們非常重要,我們會認真考慮增加照明設備,以提升客房的舒適度。此外,前台的中文服務人員能為您提供幫助,我們也感到欣慰。我們將繼續努力,為每一位客人提供更加優質的住宿體驗。期待您的再次光臨,讓我們有機會為您帶來更滿意的服務! La jolie Motomachi Manager Hsu
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Amina 2
Standard Twin Room
Checked in Dec 2024
Family
69 Reviews
4.2/5
Very Good
Posted on Dec 24, 2024
We had a nice stay at the hotel. The room was spacious, clean and warm. Everything was within walking distance. Very nice location in the beautiful Motomachi district. The only thing that wasn't so good was that the rooms weren't cleaned if we stayed for less than four days. There were fresh towels every day, but the trash wasn't emptied. The internet rarely worked.
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Response from Property: herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und die geräumigen, sauberen und warmen Zimmer sowie unsere günstige Lage in dem wunderschönen Stadtteil Motomachi zu schätzen wussten.Ihre Rückmeldung ist für uns sehr wertvoll, und wir werden diese in unsere Überlegungen zur Verbesserung unseres Services einfließen lassen. Wir werden dies umgehend überprüfen, um zukünftigen Gästen ein besseres Erlebnis zu bieten.Es wäre uns eine Freude, Sie bei Ihrem nächsten Besuch in Hakodate erneut willkommen zu heißen und Ihnen einen noch angenehmeren Aufenthalt zu ermöglichen.Mit freundlichen Grüßen,Motomachi Manager Hsu
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Mason Kai
Family Room
Checked in Dec 2024
Family
20 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is very unique. It should be a B&B converted from an original large family residence. The front desk service is very enthusiastic. When our family arrived to check in, it was almost 12 o'clock in the morning. The front desk staff also carefully and enthusiastically introduced the room usage information to us. The room is also very large. It is very spacious for our family of four. I guess because it is close to Christmas, the room is not decorated with a small Christmas tree. The hotel is also in a good location. You can walk to Hakodate Morning Market, Benimori Market and Hakodate Mountain (the night view is really beautiful). It is a very good hotel and highly recommended.
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6/9
Response from Property: 非常感謝您選擇入住我們酒店,並抽出時間留下如此温暖的評論。得知您和您的家人在入住期間感到舒適,尤其對前台員工的服務以及房間的寬敞感到滿意,我們感到非常欣慰。另外,您能喜歡我們酒店具有歷史意義的建築和獨特的氛圍,這對我們全體員工來説是莫大的鼓勵。關於聖誕樹的佈置,我們會在今後進一步努力,為您帶來更加濃厚的季節氛圍。同時,得知您充分體驗了函館的魅力地理位置,我們感到十分高興。對於您“強烈推薦”的評價,我們深表感謝,並真誠期待再次歡迎您和您的家人光臨我們酒店。希望未來能繼續為您提供優質的服務。最後,感謝您分享如此美麗的照片!Lajolie motomachi Homma
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Maer83
Queen Double Room
Checked in Aug 2024
Family
31 Reviews
3.2/5
Posted on Aug 15, 2024
The facilities are old, the room smells like urine, the wall is stained, the quilt is torn and has many stains. The only good thing about this hotel is that it is very close to Mt. Hakodate and the Kanemori Warehouse Group. If the weather is good, you can walk to the Mt. Hakodate Cable Car right away.
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6/9
Response from Property: Thank you for staying at our hotel and sharing your valuable feedback. We are deeply sorry for the old room facilities, smell and cleanliness issues you mentioned. We attach great importance to your feedback and have begun investigating these issues and taking appropriate measures to ensure that similar situations do not occur again in the future. Your opinions are important for us to improve our services and accommodation environment. At the same time, we are happy to know that you are satisfied with the location of our hotel. We are also pleased that the hotel is located close to Mount Hakodate and the Kanamori Warehouses, so you can easily access these attractions. We hope to have the opportunity to serve you again in the future and provide you with a better accommodation experience. La jolie MotomachiHsu
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Guest User
Standard Triple Room
Checked in Feb 2025
Family
11 Reviews
4.3/5
Very Good
Posted on Feb 15, 2025
Let's talk about transportation first. Take a taxi from Hakodate Airport for 9 kilometers to the hotel entrance. There is a 7-11 convenience store and tram lines 2 and 5 at the traffic light on the left hand side of the entrance. You can use Suica card. As for eating, there are many small restaurants when you turn right when you go out, but they close early. As for attractions, it takes only a few minutes to walk to the cable car in front of Hakodate, which is very close; you can walk to the attractions around the red brick warehouse; you can go to Wuling Guo Tower by tram 2.5 directly, which is very convenient. The hotel is not big, but it has everything, and the price-performance ratio is good. I recommend it.
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Response from Property: 感謝您詳細的評價!我們很高興您對酒店的交通便利性感到滿意。酒店附近的便利店和有軌電車站點為您的出行提供了極大的便利。能夠使用西瓜卡乘坐2路和5路電車也為遊客帶來了更多便利選擇。關於餐飲,感謝您提到周邊的小飯館訊息,我們建議客人早些前往用餐,避免因營業時間較短而帶來不便。景點方面,距離纜車站、紅磚倉庫等熱門景點步行即可到達,前往五稜郭塔也有直達電車,我們很高興這些都為您的旅行增添了便利。雖然酒店不大,但能為您提供舒適、性價比高的住宿環境是我們的目標。非常感謝您的推薦,期待您再次光臨!La jolie MotomachiManager Hsu
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Guest User
Hollywood Twin Room
Checked in Jan 2025
Family
6 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2025
The location is not far from the tram station, and it is not as shabby as described online. I think it is quite suitable for a family of three and is acceptable.
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Guest User
Standard Twin Room
Checked in Jan 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
Very satisfied. The guy at the front desk speaks good English and there is no barrier to communication. It is very close to Mount Hakodate. There are convenience stores and restaurants nearby. I will definitely choose this hotel again when I go to Hakodate again.
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Chase Jiang
Premium Twin Room
Checked in Dec 2024
Couples
27 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2025
The hotel is in a great location, convenient for walking in the city of Hakodate. I ate the Joker Burger next to it in the morning to avoid the crowds. The hotel also has its own ice cream, which is very good and cheap. The service staff are all very good. In the end, there was a little misunderstanding about the check-out time, and they gave me two pens as a gift, which was very touching! I hope to come to beautiful Hakodate again in the future.
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Guest User
Standard Twin Room
Checked in Jun 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Jun 24, 2024
It's just a short distance to the left of Jujijie Station. You can easily walk to take the Hakodate Mountain Cable Car in this area. The service staff I met during my 2-day stay were all very friendly and kind. There is one in the lobby from 03:00 to 09:00 in the afternoon. Snacks and drinks are provided, which is really a great stay experience. If you want to go to the airport and the time is convenient, there is a Teisan bus (toward the airport) just a few intersections away.
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Response from Property: Thank you for choosing to stay at our hotel and writing such a nice review. We are very happy to hear that you were satisfied with the hotel's location and easy access to the Hakodate Mountain Cable Car. We are also very pleased with your compliments on the friendliness and graciousness of our service staff. We take great pleasure in making your time enjoyable with light snacks and drinks available from 3 to 9 pm. Thank you for sharing the convenient information of Teisan Bus, it will be very helpful to other travelers as well. We will continue to work hard to provide every guest with a comfortable and enjoyable stay. We look forward to welcoming you again in the near future. La jolie MotomachiHsu
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Guest User
Standard Twin Room
Checked in Oct 2024
Couples
2 Reviews
4.0/5
Very Good
Posted on Nov 6, 2024
Anyway, it's nice to be in a luxury hotel. I stayed for two nights, and after checking in, I walked to see the night view, and the next day I drove to the market in front of Hakodate Station and had a seafood bowl, then went to Goryokaku, and returned to the hotel around noon and walked around various places. I was able to sightsee at a leisurely pace and had a great time. My acquaintance also said he wanted to go to Hakodate, so I recommended this hotel to him!
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Response from Property: Thank you very much for your stay. Most of Hakodate's tourist attractions are within walking distance, so our hotel has been very well received. The nearest tram station (Jujigai Station) is also just a 1-2 minute walk away. We are very happy to hear that a friend recommended our hotel to you. When the weather is nice, some people take a walk from Jujigai to Hakodate Station (about 30 minutes). Hakodate will be beautiful covered in white snow in the coming season, so please come visit us again. Thank you for taking the time to post your review despite your busy schedule. La Jolie Motomachi Honma
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Guest User
Standard Twin Room
Checked in Aug 2024
Family
1 Reviews
3.7/5
Posted on Aug 5, 2024
I stayed here from August 3rd to August 4th. The room was larger and more spacious than I expected, which made me happy. Breakfast was served at a different restaurant. The food was served on a single plate and was delicious. I was very satisfied. This is a hotel I would like to come back to.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We also sincerely appreciate your feedback. We are very happy to hear that the room was "larger and more spacious than expected." We aim to provide our guests with a comfortable space, and it is a great encouragement to all of our staff that you were satisfied with that. We are also very happy to hear that you enjoyed your breakfast at our affiliated restaurant. We are pleased that your day started off wonderfully and that you were very satisfied. The words "A hotel you will want to come back to" are the greatest compliment for us. We hope that you will choose our hotel again next time, and we will strive to provide you with an even more wonderful stay. All of our staff look forward to welcoming you back. We look forward to your continued patronage. La Jolie Motomachi Hsu
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