Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)

Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store) Reviews

Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)

No.16 Meixiang Road, Haikou, ChinaView Hotel Details
Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)
Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store)
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Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store) Guest Reviews

4.6/5
Very Good
337 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(337)
Positive reviews(326)
Reviews with photos/video(68)
Classy environment(25)
Delicious breakfast(23)
Friendly front desk staff(23)
Easy to get around(21)
Average sound insulation(9)
Perfect for business trips(8)
Great location(8)
Large rooms(7)
Negative reviews(11)
BOLLING DUBOSE
Double Room
Checked in Jun 2023
Business travelers
30 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2023
I'm very comfortable place to stay
Response from Property: Thank you for your evaluation of us.we weill continue to strive to do better
JASON_LU777
Superior Double Room
Checked in Jun 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2023
I am very satisfied with the service, especially the front desk. I needed a late check-out due to personal reasons, and the front desk specially granted a late check-out for this purpose. The location of the hotel is very good, and there are many choices of restaurants nearby. Most attractions are within 20 yuan by taxi from the hotel, and the breakfast is also quite good. Robot service is also one of the features.
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Response from Property: Dear guests: Hello! Thank you for choosing Huazhuhui Hanting Hotel as your resting place during your journey. We do not have the most top-notch facilities and decorations, but every detail is created to provide guests with a warm and comfortable environment. We are also constantly improving To improve and improve the quality of our hardware and service attitude, we hope that you can have a better stay experience next time you check in. Thank you for your support!
Guest User
Guestroom (2 beds)
Checked in Oct 2023
Business travelers
3 Reviews
1.0/5
Posted on Oct 28, 2023
1. The soundproofing of the hotel is too poor. There is a barbecue stall downstairs, which is open until very late. 2. Poor hygiene and moldy walls 3. When booking, I asked the front desk if the double bed was 1.2m, and the answer was always 1.5m. Then after I checked in, I found out that one bed was 1.2m and the other was 1.5m. When I contacted them, they said they couldn't change it. 4. Slow check-in and poor service attitude
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upuouo
Double Room
Checked in Aug 2023
Friends
12 Reviews
1.5/5
Posted on Sep 6, 2023
There was hair in the toilet when I went in, so I didn't want to worry about it. However, it took more than 20 minutes for a takeaway to be delivered. They called me and told me that I needed to open the door myself to confirm whether the robot had arrived. The tone was not good. Nonsense service
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Response from Property: Hello dear customer! We are sorry that we did not bring you a good stay experience. We will provide relevant skills training and quality education to our employees to continuously strengthen our service levels and improve their overall quality. We sincerely apologize for any inconvenience you encountered while in the store! Your feedback also reminds us that we must always strive to do better and better. I hope you will stay at Hanting again next time and give us another chance to serve you. If you have any needs, feel free to contact our front desk and we will actively coordinate and meet your needs! We apologize again. I wish you a happy life and a good mood every day!
Anonymous User
Superior Double Room
Checked in Jul 2023
Business travelers
2 Reviews
2.0/5
Posted on Jul 5, 2023
1. There were too many mosquitoes in the room. Within 5 minutes of entering, I was bitten 5 times! 2. Only one breakfast can be provided per room, and the second one will be charged. 3. It’s summer in Hainan, and there is only one thick quilt in the room!
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Response from Property: Dear guests: Hello! Thank you very much for choosing our Hanting Hotel and taking the time to review our hotel. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! The issues you raised have been reported to the relevant departments and will be improved immediately. We recommend you to join our hotel as a member to enjoy more different membership experiences. Welcome to come back next time.
Guest User
Double Room
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2022
Breakfast is good, service attitude is very good, clean and hygienic, everything is very good, recommended
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Response from Property: Dear guest: Hello, thank you very much for sharing your stay experience and giving us a 5-star review. Every hotel always has a reason to miss you and brings you sweet and warm memories. We are very happy to see your recognition. We take customer satisfaction as the goal of our work and are committed to allowing every customer to enjoy star service. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your choosing us every time you travel to Haikou. The entire hotel The staff wishes you a happy life!
Guest User
Superior Double Room
Checked in Oct 2022
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2022
This is my second stay, and I must give it good reviews. The transportation is convenient, the service is friendly, the epidemic prevention work is in place, the rooms are very clean, the bed is very comfortable, and the breakfast is nutritious and delicious. I will stay here every time I go on a business trip. I highly recommend it.
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Response from Property: Dear guest: Hello, thank you very much for your support, sharing your stay experience and giving this hotel a 5-star rating with pictures. Every hotel always has a reason for people to miss it and sweet and warm memories. Seeing that you have given us We are all very happy with the recognition. We take customer satisfaction as the goal of our work and are committed to allowing every customer to enjoy star service and a clean and hygienic environment. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your every visit. You can choose us for a trip to Haikou. All the hotel staff wish you a happy life! welcome next time!
XingfuDfaner
Family Room
Checked in Jan 2023
Family
2 Reviews
2.0/5
Posted on Jan 18, 2023
I have to pay part of the parking fee myself. I don’t have much money, but the experience is very bad. I am playing a word game and said that the parking fee will be reimbursed 1 time per day. It is better to just say that I will reimburse ten yuan and take care of the rest by myself to avoid misunderstanding!
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Response from Property: Dear guests: Hello! Thank you very much for choosing our Hanting Hotel and taking the time to review our hotel. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! The issues you raised have been reported to the relevant departments and will be improved immediately. We recommend you to join our hotel as a member to enjoy more different membership experiences. Welcome to come back next time.
Guest User
Double Room
Checked in Jun 2022
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2022
The hotel's location is convenient and convenient. It is close to duty-free shops, shopping malls, university towns, snack streets, etc. It is very convenient for food, accommodation and transportation. It provides self-service drying and laundry services, and has non-contact services for robots to deliver items. The rooms are clean and tidy, and the front desk service is special. Friendly and warm, rich breakfast. It is one of the hotels I always like to stay in when traveling on business. It is worth recommending.
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Response from Property: Dear guest: Hello, thank you very much for sharing your stay experience. Every hotel always has a reason for people to miss you and sweet and warm memories. We are very happy to see your recognition. We take customer satisfaction as our work pursuit. Our goal is to allow every customer to enjoy star service. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your choosing us every time you travel to Haikou. All the hotel staff wish you a happy life!
Guest User
Guestroom (2 beds)
Checked in Nov 2022
Business travelers
8 Reviews
2.5/5
Posted on Nov 13, 2022
Hanting was the worst place to stay. It did not have its own parking lot. The parking fee could not cover the entire stay. The check-out time of the order was clearly written at 14 o'clock. Even if you asked me to check the order in person, the front desk was often not at the location and the service was inconsistent. No, the sanitary conditions are worse than those of ordinary Hanting hotels.
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Response from Property: Dear guests: Hello! Thank you for choosing the hotel and sharing your stay experience. At the same time, we are very sorry that our service failed to meet your expectations and bring you a comfortable and pleasant living experience. Our hotel management attaches great importance to your feedback and has conducted in-depth communication with relevant colleagues. We will also immediately start work to improve the information and strengthen staff training to ensure that all guests can have a perfect experience during their stay. There are paid parking lots near the hotel and in the community opposite. The hotel can reimburse 10 yuan a night. Because the hotel is located at No. 16 Meixiang Road, which belongs to the old city with many residential buildings, there is no parking space. I hope you can be considerate. Thank you. We sincerely hope you will stay at our hotel again.
Guest User
Double Room
Checked in May 2022
Solo travelers
5 Reviews
1.0/5
Posted on Jul 22, 2022
The hygiene is not good, the price is not affordable, the decoration is very dark, and the rooms with windows open to cement walls.
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Response from Property: Dear guests: Hello! Sorry for not being able to give you a perfect experience. You have booked a double bed room, which is close to the residential building. If you have any requests during your stay, please respond promptly to the front desk to help you coordinate. We will strengthen training at the front desk to ask guests for their needs during check-in. , I hope I can give you a different experience next time and look forward to your next visit.
Guest User
Double Room
Checked in Apr 2022
Business travelers
17 Reviews
2.0/5
Posted on May 3, 2022
This is the hotel with the worst facilities that I have ever stayed in🏨. I have also stayed in Hanting before, but this one is even worse than this one! Too disappointed! ! !
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Response from Property: Dear guests: Hello! Thank you very much for taking the time to review us. I'm sorry that your stay was not satisfactory this time. Our hotel was renovated in 2019. If you have any problems during your stay, we can respond to the front desk in time to help you change the room. If there are problems with our room, we can promptly report them to the engineering maintenance. Wish you a happy life!
Guest User
Superior Double Room
Checked in Sep 2021
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2021
Love it very much, breakfast is very rich, continue to live
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Yinmierhenda
Superior Double Room
Checked in Oct 2021
Business travelers
5 Reviews
2.7/5
Posted on Nov 19, 2021
The service is really good! But the hotel is too old and the facilities are too poor
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Response from Property: Dear guests: Hello! Thank you very much for taking the time to review us. I'm sorry that you were not satisfied with your stay this time. Our hotel was renovated in 2019. If you have any problems during your stay, you can report them to the front desk in time. If you have any problems with our room, please report them to the engineering maintenance team in a timely manner. I wish you a happy life. !
Guest User
Superior Double Room
Checked in Sep 2021
Friends
1 Reviews
4.0/5
Very Good
Posted on Sep 27, 2021
Clean and comfortable, so new, next time
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