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Boutique Hotel First City Guest Reviews
3.7/5
79 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.7
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All reviews(79)
Positive reviews(26)
Reviews with photos/video(9)
Great service(12)
Awesome stay(7)
Great location(6)
Negative reviews(2)
Guest User
Deluxe Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
It was a short stay but it was all good
Owen_Du
Deluxe Room
Checked in May 2024
Travel with friends
30 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
A lovely hotel located un tbe centre of Den Haag. Amenities are excellent, and staff are friendly. Highly recommended
Guest User
Deluxe Room
Checked in Apr 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
So great hotel ! I will come back again!
Martin Sedlacky
Deluxe Room
Checked in Mar 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
New modern comfy design hotel. All was smooth.
Alex Man Kin
Deluxe Room
Checked in Dec 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 14, 2023
Very clean and friendly staff even in late arrival
sybbiesontheroad
Deluxe Room
Checked in Oct 2022
Solo travelers
47 Reviews
4.5/5
Great
Posted on Oct 30, 2022
Very pleasant experience. The room is clean and there is welcoming drink.
Guest User
Deluxe Room
Checked in Jun 2024
Family
1 Reviews
3.7/5
Posted on Jun 19, 2024
A nice compact hotel👍
There was no breakfast service,
but the restaurant recommended by the lady at the front desk was good.
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Guest User
Deluxe Room
Checked in Jun 2024
Travel with friends
4 Reviews
1.7/5
Posted on Jun 14, 2024
The room type I booked does not match the room I actually stayed in. The room I booked in Figure 1 has a window and a street view. The room I actually stayed in in Figure 2 only has a skylight. I negotiated with the front desk and they said that this is the only room they have. I don't understand the meaning of booking in advance without cancellation or refund. The 12 Euro city tax paid at the hotel turned into 27 Euro. Fortunately, Ctrip customer service arranged compensation in time. The hotel front desk has a bad attitude, old facilities, and the access card does not work properly. I have to use the front desk key to open the door every time I go in and out. The front desk has a bad attitude, swears, behaves rudely and curses, although it is in English, do you think I don't understand? ! Be careful when booking a hotel!
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Guest User
Deluxe Room
Checked in May 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on May 31, 2024
The room was very nice, clean, large and simple. It was a good and cost-effective hotel to stay in the Netherlands. The lobby on the first floor was decorated very artistically, like a reception room in an art gallery. The receptionist downstairs was very enthusiastic. When he heard that I was here for my birthday, he gave me a wooden knife and fork to eat the cake.
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Guest User
Deluxe Room
Checked in Mar 2024
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
First of all, it is very safe. You need to swipe your card to enter the building, and there are two access control. Secondly, it is very convenient to have a tram stop right outside your door. You can take Line 1 to the beach in the morning. Very close to Chinatown. The front desk is also very welcoming.
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Anonymous User
Deluxe Room
Checked in Jul 2024
Couples
2 Reviews
4.2/5
Very Good
Posted on Jul 22, 2024
Nice hotel, we stayed 1 night for a festival (Zuiderpark), ideal location with tram 9 in front of the door, 5 stops away. also within walking distance to The Hague central, we slept well there, definitely recommended.
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Guest User
Deluxe Room
Checked in May 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on May 29, 2024
Shower and carpet need to be a bit cleaner, but otherwise nothing to complain about!
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Guest User
Deluxe Room
Checked in Oct 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
Excellent Hotel. Top reception. And very quiet room...to be redone, we really appreciated the hotel for the quality of service and the very spacious room. And very clean. In addition to the center of Den Haag.
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Guest User
Triple Family Room
Checked in Sep 2023
Business travelers
14 Reviews
3.0/5
Posted on Sep 20, 2023
The room is on the 3rd floor. Take the elevator to the 2nd floor and then walk up. The room is okay. The toilet is very small. After taking a shower, the whole bathroom is full of water.
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Guest User
Deluxe Room
Checked in Sep 2023
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
The room is nice. There are McDonald's and airport shuttles nearby, which is very convenient.