Hotels near Atlanta Church Of God, Gwinnett County

My family and I arrived at the Country Inn and Suites in Lawrenceville Ga for a two night stay Feb 4-6. around 3pm. Upon check in we were told we could not check in because the credit card machine was down. I was told to come back in an hour or pay with cash. The problem with that is we just drove 7 hours and were trying to get to a funeral. We didn’t have an hour. We needed to get ready. I explained this to the woman at the front desk and her response was, either pay cash or go to another hotel. She even suggested a Hampton Inn up the street. She started to get an attitude. I booked this reservation on the website, my credit card information was on there, so I honestly didn’t see what the problem was. I then proceeded to call customer service and got someone named Jay. Jay called the hotel and was told the same thing, so he said there was nothing he could do. Customer Service could do nothing? What I don’t understand is if you know you have people coming in with a reservation, why no courtesy call to tell us we needed cash or given us time to book a reservation somewhere else? This was a very difficult trip to make, as I mentioned we were there for the funeral of a dear friend. I started to cry, it was embarrassing. No one tried to help. They just wanted us gone. Needless to say we ended up staying two nights at the competing Marriott Fairfield Inn and Suites. Thankfully they had the same King Suite we had originally booked with Country Inn.

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

My husband and I travel a lot for business and pleasure around the world and we like to stay at Hampton Inn & suites as much as possible. This Hampton on Pharrs Road is our favorite. We’ve stayed here many many times. Hubby likes it because it’s near his company headquarter. I like it because it has a great gym ( plenty of space, a cable machine, free weights, kettle bells, yoga mats, bosu ball, running machines and an elliptical) I’m a gym rat. I use the gym at least an hour or two each day whenever I stay there. The staff are very friendly and helpful, provided us everything we need. We enjoy their daily breakfast too. However, there is one thing we’ve noticed at the hotel parking lot. We are their “Diamond Member “ , and there are three parking spots designed to the Diamond Members with a sign in front of each spot. Since we travel for business sometimes we tend to have a few suitcases of tools. We would prefer to park at the designated Diamond Member spot because it’s closer to the doorway so we don’t have to drag the heavy suitcases across the parking lot ( parking can be very competitive in this hotel, especially during weekends) . But we saw their employees’ cars often parked at one or two or sometimes all of the Diamond spots ( we saw the employees come out of the car parked at the Diamond spot a few times). So we ended up park at further spot and just carried our suitcases across parking lot multiple times. We mentioned this observation to one of the staff , she just said “ oh we have to get that fixed .” We just thought it would be nice that the designated Diamond member spots are actually saved for people with extreme loyalty to their hotel. Other than that, we love this hotel , and we will continue to book Hampton inn anywhere we go.

While the hotel is clean and nice the check in process was horrible the person working 3-11-4-12 had a very nasty attitude. My husband and I went out to eat and go to a spa with friends and got back to the hotel around 3 am when we came out to go to breakfast we found that several cars in the lot has been vandalized but having their windows busted including ours. The hotel staff was outside trying to clean the glass away before people go out to see what happened luckily we got out there before they could get to the glass near our window so we didn’t have any proof or photos to take. I didn’t feel safe staying there another night if I was able to get my window fixed for fear thatthh ge try would bust it again. Unfortunately with the Memorial Day holiday no one could come out so we ended up having to tape the window up and schedule an appt back home 4 hours away. I do not recommend staying here if you value your vehicle because they will remind you they have a sign posted it’s at your own risk as if you can fold your car up and take it with you!

The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence!

My home is a loyal customer of Springhill, but today I am staying in a disabled room, the toilet is oversized, and the early sofa bed is not very good. The surroundings of this hotel are very good.

Amazing stay ikeisha night auditor was amazing very helpful very nice super respectful she mad the stay so much more amazing the room were very well keep well go out of my way for very helpful and respectful people like her

Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.

It was nice to have coffee in the room. The correspondence at the front desk is kind. The location of the hotel is excellent. The corner room this time was good.