The Leela Ambience Gurugram Hotel and Residences Reviews

M.A.G.N.I.F.I.Q.U.E. 100%

My stay at the Leela Hotel was exceptionally comfortable, marked by a warm welcome and a cozy room that felt like a home away from home. The service was outstanding, with attentive staff who went above and beyond to ensure a memorable experience. It’s clear that guest satisfaction is their top priority, making it a hotel I highly recommend.

We were 2 couples travelling together and we had an excellent stay at this hotel. We were pleasantly greeted by Sanjeev Suri (Airport Supervisor) in the airport itself, while waiting for our luggage! Our welcome and transfer to the hotel was super comfortable in spite of having to walk a long way to get to the transfer vehicles. This was due to the airport having to handle G20 meeting participants. Excellent service was provided to us always at the club lounge by Rohit Singh Bisht (Butler) and your other staff. At breakfast, your Sous Chef Regan Barua Chowdhury went the extra mile to prepare vegan pastries and other delicacies for our vegan sister. Server Dhaiaya was at her best in looking after our every need.

The Hotel is amazing, they accommodate my late check out request. Breakfast at the spectra restaurant was awesome. I will go back to this hotel and recommend everyone who is looking to stay. Keep it up 👍

Best hotel and service in India.

Excellent services and hospitality. Forgot my charger and got it back with no hastle.

The hotel is classy, loved the breakfast spread

Good one. . I recommend

The hotel is clean and the staff are friendly. I enjoyed a comfortable vacation with my family.

Gorgeous is fine. The restaurant on the first floor is insanely smart. It may be the highest ever.

The check-in desk employees need to be trained better for customer facing They offered me club room for £20 and I said no because was tired and just wanted to go to the room. Next I asked for the same upgrade, they told me £30 and despite me telling them and they checked with the manager, they insisted on £30. Also I noticed mosquito and insects in the Spectra nd in the room for the first time. So the service is deteriarting and the cleaneness not as before.

Lovely experience staying at The Leela. The staff was extremely polite, especially Sonal. She made sure to attend to us as and when she was at the premises. Would prefer Leela Gurgaon anytime i am here.

It was my first time staying here. The property is very nice and clean. The staff is very friendly and accommodating. The breakfast buffet has a lot of options and was good as well. The pool area and gym was very clean and nice as well!

Nice clean property. Overall, good experience. Reception staff; Jayant was courteous with my check out and extending by an hr. Also, Ashok Kumar, the elevator security person was very pleasant and always greeted with a smile - also ensured the safety all the time during my stay. One item I need to point out that is on my last day of stay, at the breakfast, as I was still having my breakfast and left my table to get food, a guest sat on my table across from me. This guest was earlier sitting on an adjacent table. I told him that I’m still having breakfast on this table and he totally ignored me. I did inform the hostess at the Spectra restaurant, as the staff should be paying attention w.r.t. the seating.