Wyndham Garden Guatemala City

Wyndham Garden Guatemala City Reviews

Wyndham Garden Guatemala City

Es, 1 Avenida 12-46, Guatemala City, GuatemalaView Hotel Details
Wyndham Garden Guatemala City
Wyndham Garden Guatemala CityWyndham Garden Guatemala CityWyndham Garden Guatemala City
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1 night

Wyndham Garden Guatemala City Guest Reviews

4.2/5
Very Good
104 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(104)
Positive reviews(88)
Negative reviews(16)
Guest User
King Room-Non-Smoking
Checked in Nov 2023
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
English speaking staff. Fast laundry service.
Guest User
King Room-Non-Smoking
Checked in Jun 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
I used the hotel driver to take me to the airport. They said they would email me the invoice, but I didn't receive any email. Please send it to me as soon as possible. Thank you.
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Guest User
Two Queen Studio Suite
Checked in Jun 2021
Family
108 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2021
Good location in the city center, good health, breakfast is too simple
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SANDRA
Checked in Apr 2024
Couples
3.0/5
Posted on Apr 3, 2024
It is a basic hotel, it seems that they did not have the budget to finish it because the bathroom lacks many accessories, they offered free breakfast, we left the room 2am and the charged my husband for a bottle of water They did not have a courtesy, it is not the price of water but the attitude that counts.
Carmen
Checked in Apr 2024
Couples
2.0/5
Posted on Apr 2, 2024
Called in to report Air conditioner as it was not working. Repair man came in 3 times and it was still not fixed. It was so hot. There was no offer to move rooms. Also asked for a wake up call and the phone did not ring. I had a knock on door which made up for it. Breakfast was poor..service was also poor..also coffee was so strong it was not drinkable. Reported this to hotel front desk and all they said they would make a note. Also there was no coffee maker in the room. I dropped something under the bed and saw the dirt under the bed it was disgusting it seemed like it has not been sweaped in months. Lastly the toilet paper was so rough..the cheapest available.
Gisela
Checked in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 28, 2024
I felt safe staying here with my kids. The view of the city from our room was beautiful. Walking distance are plenty of places to eat and safe to walk.
Afua
Checked in Mar 2024
Friends
4.0/5
Very Good
Posted on Mar 16, 2024
The staff is really nice and you are able to change money. They are very accommodating. The breakfast was good, everyday different options. I would definitely recommend this hotel.
Carl
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 8, 2024
I enjoyed my stay there. My only issue was the noise of the planes flying over. But beside that, it was a great experience
Jennifer
Checked in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 5, 2024
Each check-in and check-out process. Great breakfast. Friendly staff. Really great restaurants on the next street over.
Alayna
Checked in Mar 2024
Friends
2.0/5
Posted on Mar 3, 2024
The hotel was great, but when checking in I paid for a shuttle to the airport to arrive at midnight and when I was checking out there was no recollection or tracing for it and no shuttle so I had to order an Uber and didn't get my money back.
Sonia E
Checked in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 22, 2024
The staff was excellent starting from the front desk all the way to the cleaning crew, very polite, efficient, happy, did their best to satisfy our needs. I love the fact that they provide 2 bottles of water in your room every day for free. The beds and pillows were very comfy. A full Breakfast was included and it was delicious, fresh made homelets, eggs, fruits, cereals, pancakes, etc. I’d definitely recommend this hotel, you won’t regret it!
Cristina
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 21, 2024
Wyndham hotel was a beautiful experience, the staff was wonderful from the moment we arrived, answered any questions we had and answered with kindness - I would definitely book with them as our hotel for our following trips
Nichole
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 19, 2024
I really liked this hotel it had a very minimalistic vibe, eco friendly and clean. Some drawbacks 1. My shower sprayer was broke and would not stay on the holder once water was on. Also water was not hot and did not get hot. Lastly the front desk reception took my money and was not trying to give me change back. I mean let me tip you, not you just take!
Aura
Checked in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 17, 2024
Located In a very nice and safe area of Guatemala City, Many great restaurants near by as well as other well known hotels. I would suggest a small refrigerator to keep cool water in the room
Xiomara
Checked in Feb 2024
Friends
4.0/5
Very Good
Posted on Feb 16, 2024
The he property was exactly like the photographs I booked this stay for my husband and his colleagues he enjoyed all the amenities and staff except for the parking attendant who was rude and demanding. Hospitality is clearly not his strong suit. Maybe a customer service refresher would be helpful to him. My husband did not know what the rules for parking were and for the same reason asked questions about entering and exiting. The attendant was very rude because of a minor mix up of when to turn in his parking ticket upon arrival for the reminder of their stay.