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Pattra Resort Hotel Guest Reviews
4.2/5
890 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(890)
Positive reviews(758)
Reviews with photos/video(364)
Classy environment(177)
Relaxing hot springs(106)
Loved the view(85)
Large rooms(65)
Friendly front desk staff(56)
Perfect for kids(33)
Too many mosquitoes(15)
Has play area for children(7)
Negative reviews(132)
Mahmoudmuj
Hot Spring Room (Soaking Tub)
Checked in Jun 2024
Other
2 Reviews
2.0/5
Posted on Jun 4, 2024
I have stay in the vila with sauna but the room was very old and not so clean also the swimming pool was not clean the price is not matching with the vila I have pay 1059 for one night in this price I can get more better room
Response from Property: Dear guests: Hello! Thank you very much for staying and commenting on the hotel. We apologize for the dissatisfaction we have caused you! Due to the long opening time of the hotel, some temporary problems will inevitably occur in some facilities. We will investigate and implement the problems you have reflected and thank you for your suggestions. The upgrade of hotel hardware is being planned, and I believe your next stay will make you satisfied. All the staff of the hotel are eagerly looking forward to your visit again!
JS2132
Superior Garden-view King Room
Checked in Nov 2023
Couples
5 Reviews
4.0/5
Very Good
Posted on Nov 20, 2023
a big hotel, a bit old but decent. rooms are far away from each other. hotsprings are FANTASTIC!
Response from Property: Dear guest: Hello! Thank you for your careful review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make consumers more satisfied and look forward to your next visit!
AGBOMADJI KODJOVI AGBESSI
Deluxe Mountain-view Twin Room
Checked in Aug 2022
Family
34 Reviews
4.2/5
Very Good
Posted on Aug 16, 2022
I went to Pattra with my wife and my 2 children.
The hotel emplacement is just amazing, the view on the mountains is extra from the balcony. We came late the first night, although the dinner buffet was about to close, the restaurant staff managed to provide various meals and desert before closing.
The next day afternoon my children spent the whole time in the afternoon in the swimming pool, till 10 PM.
The breakfast and the dinner buffet are really diversified and my children were able to find their favorite meals.
The staff is really friendly and ready to assist despite the language barrier.
We will definitely book another weekend soon in Pattra.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的支持,我們始終相信良好的口碑一定是從客人最真誠的滿意推薦出去的,金葉子温泉度假酒店是以高山温泉養生及水療為主題,並集餐飲,客房,會議,娛樂等多功能於一體的休閑度假酒店。低密度建築規劃,提供了户外活動及休閑空間,開放式落地觀景窗,讓您能遠眺羣峯連綿,近觀萬畝田園,在這喧囂的塵世中,願金葉子能給您帶來內心的平靜與美好!期待與您的再次相遇,祝您家庭幸福,生活愉快
Aboud AT
Villa (Soaking Tub)
Checked in Nov 2024
Family
16 Reviews
4.5/5
Great
Posted on Nov 16, 2024
Nice 😊
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來
Anonymous User
Hot Spring Room (Soaking Tub)
Checked in Jun 2022
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2022
Very good location and service. fells like Asian resort. I prefer this hotel and want to come back again.
Response from Property: 尊敬的賓客:您好,感謝您選擇下榻碧桂園金葉子温泉度假酒店。您説好,才是真的好,一切為了您。看到您在我們酒店能擁有一個完美的度假體驗,我們感到了無比的欣喜。金葉子温泉度假酒店坐落於廣州增城市派潭白水寨風景名勝區,整個酒店處於半山腰處,四周峯高谷深,雲霧繚繞,樹木葱茂,溪水長流,被譽為廣州的“市”外桃源。期待與您在金葉子再次相遇!祝您:生活愉快,事事順意!
DominicH
Hot Spring Room (Soaking Tub)
Checked in Dec 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Starting from Liwan District, Guangzhou, it takes less than 2 hours to reach the destination.
There was a little traffic jam when getting on the highway from Huakuai, but the rest of the road was OK.
🏠I felt very warm and comfortable when I entered the room, and I was pleasantly surprised!
There is a large bathtub on the terrace, and you can soak in the hot springs as many times as you want.
I think the hot springs in Guangdong are all pretty good~Do you have any other recommendations?
It's quite comfortable to go out and relax for two days and one night on the weekend.
In winter, hot springs are perfect.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Golden Leaf Hotel. Your satisfaction is the unremitting pursuit of our Golden Leaf people. We will continue to provide you with better services. Thank you again for giving us a fair evaluation and look forward to your visit again! I wish you a happy life!
Guest User
Deluxe Mountain-view Twin Room
Checked in Dec 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel is located halfway up the mountain, with idyllic scenery and fresh air along the way. The hotel rooms are spacious and spacious, and you can see the mountain view from the balcony, which is refreshing. The hot springs are also halfway up the mountain, with a full range of types and a suitable water temperature gradient. It is an old brand and a holy place to escape from the world and return to the forest!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Golden Leaf Hotel. Your satisfaction is the unremitting pursuit of our Golden Leaf people. We will continue to provide you with better services. Thank you again for giving us a fair evaluation and look forward to your visit again! I wish you a happy life!
Anonymous User
Hot Spring Room (Soaking Tub)
Checked in Dec 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The environment is good, the room is warm, I especially like the independent pool, and there is also a sweat steamer indoors, which is super enjoyable and comfortable. It is worth coming again next time
Original TextTranslated by Google
Response from Property: 敬重的顧客:您好! 特別感謝您對我們酒店的支持,我們始終信任好的口碑肯定是從客人最真誠的滿足度舉薦出去的,同時我們也很榮幸能為你供應最優質的服務。特別歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期盼您的再次光臨!
Guest User
Superior Garden-view Twin Room
Checked in Dec 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
Jinyezi Hot Spring Resort Hotel is a very famous hot spring hotel in Guangzhou. I heard that I hadn't had the chance to come for a long time. When the opportunity came, I set out to Jinyezi Hotel. The mountains and waters along the way were very good. The hotel is on the hillside. The location is very good, the air is very good, the staff is very enthusiastic, and there are many types of hot springs. It is really a good place for vacation. I came again in two days.
Original TextTranslated by Google
Response from Property: 敬重的顧客:您好! 特別感謝您對我們酒店的支持,我們始終信任好的口碑肯定是從客人最真誠的滿足度舉薦出去的,同時我們也很榮幸能為你供應最優質的服務。特別歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期盼您的再次光臨!
Guest User
Deluxe Suite
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Every time I take a hot spring bath, I look for a long time on the Internet. After looking at various hot springs, I finally choose Gold Leaf. It never disappoints me. I like the inner peace and physical relaxation it brings me. I will choose here next time✌️
Original TextTranslated by Google
6/9
Response from Property: 尊敬的來賓:您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Manmanbao
Villa (Soaking Tub)
Checked in Nov 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Nov 29, 2024
I used to come here to soak in hot springs when I had holidays. I haven't been here for a long time. Suddenly, there are a lot of gold leaves. Fortunately, I didn't make the wrong choice. This is the real gold leaf hot spring hotel. The room is spacious and bright, and it didn't disappoint. It is suitable for friends to travel together, and it is also suitable for couples to vacation together. It feels really good. There are many food around, and the taste is also good. The time was a bit rushed this time. Next time, I will stay for two more days. I can even see the sky full of stars at night! ! !
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We especially welcome you to choose our hotel again whether it is a business trip or a trip! Sincerely look forward to your visit again!
Guest User
Deluxe Mountain-view Twin Room
Checked in Nov 2024
Travel with friends
15 Reviews
2.5/5
Posted on Nov 22, 2024
I was really disappointed staying at Golden Leaf this time. It was very different from previous years. The hotel facilities were not well maintained. There were weeds all around, the toilet board was yellow, and the full-length mirror looked uncomfortable. It was a bit cold that night, but I consulted the hotel and they said there was no heating. Sometimes the door would fail to open, and it would make a noise but the door would not open. I asked the front desk, and it was fine after a while. The door could be opened without making a noise. It was really annoying. The most annoying thing was to ask the front desk to help arrange for someone to get a set of toiletries. From 18:00 to 22:30, I urged them three times until I got angry before they delivered it. Their attitude was not worthy of the title of five-star! The service attitude of the staff in the morning was better than that in the evening. It seems that there will be no next stay. There are still some benefits. The room is spacious, the air and scenery are still comfortable, and the hot spring is also very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. At the same time, thank you very much for your valuable comments and suggestions. We will work hard to improve and provide you with satisfactory services. It is our responsibility. We look forward to your visit again and we will provide you with better services!
Guest User
Superior Garden-view Twin Room
Checked in Nov 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Nov 18, 2024
After the meeting at the weekend, I booked a hot spring bath at the nearby Golden Leaf Hotel. The original twin room was sold out, so the hotel upgraded the family room for free. It was a large room with unlimited free hot springs, steam baths and slate baths. I soaked in the hot springs for two consecutive days and it was very comfortable. The farms around the hotel are also very delicious.
Original TextTranslated by Google
Response from Property: 敬重的來賓:您好! 感謝您這麼仔細的點評,以及對我們服務和酒店品質的肯定,我們肯定會仔細做好每個細微環節,讓消費者更加滿足恭候您的下次光臨!
Guest User
Villa (Soaking Tub)
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
Facilities: The overall facilities are complete, the private hot spring experience is good, it is indeed a high mountain hot spring
Hygiene: Although the number of customers is not large, the normal cleaning and sanitation are still standard and acceptable
Environment: The high mountain villa is located on the mountain, with birds singing and flowers blooming, and the experience is very good
Service: The efficiency of calling the front desk is also relatively high, and everything you need can be delivered relatively quickly
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Superior Garden-view King Room
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
I came here with my friends. The environment of this hotel is so good. It feels great to be in the forest. The food in the restaurant is delicious, especially the freshly made Cantonese rice noodle rolls, which are super good. The service attitude is also very good. The room is big enough and the hygiene is also very good. The hardware facilities are also spectacular, with solid wood furniture and atmosphere.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Golden Leaf Hotel. Your satisfaction is the unremitting pursuit of our Golden Leaf people. We will continue to provide you with better services. Thank you again for giving us a fair evaluation and look forward to your visit again! I wish you a happy life!