Four Seasons Hotel Guangzhou

The check in was absolutely rude the woman Dory is dont remember her name, no smile not comfortable, we felt not welcoming after i drove 2 hours and half ,the breakfast please other hotel in Gz has better experience, you just paying the view there , overall the reception not very good

Overall, our stay at the hotel was pleasant, but there are areas that require improvement. Positives: 1. Exceptional Staff: Ivan is truly outstanding. My wife faced some medical issues during our stay, and Ivan went above and beyond, providing exceptional care and support, which greatly enhanced our experience. 2. Spacious Room: The room was large, clean, and featured a beautiful bathroom and dedicated office space. The view was fantastic, overlooking the cityscape. 3. Prime Location: The hotel is centrally located, offering easy access to major attractions and stunning views of Guangzhou’s skyline. Areas for Improvement: 1. Housekeeping: We stayed for two nights, but housekeeping only serviced our room once, which was disappointing. 2. Breakfast Experience: While the breakfast selection was fine, the area was overcrowded, and the atmosphere felt less upscale compared to more prestigious hotels. 3. Pool Facilities: The pool is quite small and was crowded with children, making it noisy and not relaxing. Additionally, the requirement to wear swim caps and the chaotic atmosphere detracted from the experience. In summary, while the hotel has many positives, addressing these concerns would significantly enhance the guest experience.

My stay at the Four Seasons Guangzhou was exceptional. The rooms are spacious with floor-to-ceiling windows offering stunning views of the city. Dining options are top-notch, with delicious Cantonese cuisine at Yu Yue Heen and a diverse breakfast at Kumoi. The service is impeccable—staff are attentive and professional. The hotel’s amenities, including the indoor pool, fitness center, and spa, are luxurious. Located in the heart of Guangzhou, it’s convenient for both business and leisure. Highly recommended for a luxurious stay!

The hotel is beautiful and very elegant. The only thing they could improve is having more electric plugs in the room.

Exactly what you will expect of a Forbes 5 star hotel. Service is immaculate

Great location and service. I enjoyed the nice view.

The hotels room view was really nice…and I really liked the executive lounge .the staff there was really nice…the swimming pools water was cold they could have done better

Nice for business meetings

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