7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station) Reviews
7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station)
No.31-33 Tianhe South 2nd Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station) Guest Reviews
4.3/5
1044 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(1044)
Positive reviews(923)
Reviews with photos/video(84)
Easy to get around(101)
Convenient location(85)
Great value for money(61)
Close to metro(54)
Friendly front desk staff(51)
Many dining options(40)
Average sound insulation(22)
Perfect for business trips(6)
Negative reviews(121)
TiChatton
Economy Room With Queen Bed
Checked in Aug 2024
Couples
9 Reviews
3.0/5
Posted on Aug 29, 2024
I'm not sure how this is a 7 Days Premium hotel, it's worse than the regular version. The check-in was very slow, the hotel room was not very clean, blood stains on the sheets, the wood on the floor was rotting and warped, the TV was broken, the showerhead was broken, and the hair dryer would also break after 2 minutes of use. The air conditioner filter could use a cleaning as the allergies flared up for both my wife and I. The location is very convenient right by the shopping malls and metro station. For the price it cost and location, it's a bit hard to complain so much.
Response from Property: Dear guest, I am sorry to bring you a bad experience. We will definitely strengthen the health standards of the room and strengthen the training of room cleaning. If you are not satisfied with the room supplies, you can call us at any time and we will immediately send someone to replace them. In the future, we will also pay more attention to the user experience of the room supplies. We look forward to your next visit and supervision.
Danut Treerayapiwat
Special Superior Double Bed Room
Checked in Aug 2024
Couples
11 Reviews
4.7/5
Amazing
Posted on Aug 12, 2024
Nice location with amazing hotpot restaurant opposite of the hotel. The staff can’t speak English but google translate or alipay translate will help you out. My room has no window though.
Response from Property: Dear customer, thank you very much for choosing Seven Days Hotel and for your attention and affirmation. If you need a window, please communicate with the staff. Your support and encouragement is our driving force to move forward.
Kate Ural
Special Superior Double Bed Room
Checked in Oct 2024
Couples
43 Reviews
4.2/5
Very Good
Posted on Oct 6, 2024
Good hotel for this money.
+ location, helpful stuff, free water, AC, quiet at night
- Rooms look old, it smells when AC turns off, towels with holes.
Response from Property: Thank you for your support and encouragement! A few simple words are your support and trust, Xiaoqi's stable happiness, and the sense of accomplishment that others can't take away or erase. Meeting is a kind of fate. Thank you for your support to Xiaoqi. I look forward to your visit again! I wish you a happy life
Etienne Gagnon-Desmarais
Special Superior Double Bed Room
Checked in Oct 2024
Solo travelers
9 Reviews
3.7/5
Posted on Nov 20, 2024
Good hotel, with decent prices. Location was great to access the city center and all what Guangzhou has to offer. The hotel wasn't the most proper.
Response from Property: 感謝親的支持和鼓勵!簡簡單單的幾句話,是親的支持和信任,是小店穩穩的幸福,是別人拿不走也擦不掉的成就感, 相遇就是一種緣分 感謝您對小店的支持期待您的再次光臨!祝您生活愉快
Anto Dip
Special Superior Double Bed Room
Checked in Sep 2024
Solo travelers
2 Reviews
4.5/5
Great
Posted on Oct 6, 2024
Good price/quality ratio. The location is good, just 5 mins walking to metro station and the area is plenty of restaurants and shops. Anyway it wasn't very easy to find because it is located in a secondary street, I would recommend to add detailed instructions to how to reach the hotel.
The room was clean but the building is quite old, it would need a renovation.
Staff is very kind and helpful and even if they don't speak English it's easy to communicate through a translator app.
Free water and tea is a big plus.
Response from Property: Your sweet praise flows through my heart like a cool spring. Joy surges into my heart, and my heart seems to be rippling in spring water. My heart is so happy that it can hardly contain the honey-like joy. Thank you for your affirmation of our work, thank you again for your trust, and wish you a happy life!
Guest User
Special Superior Double Bed Room
Checked in Sep 2024
Solo travelers
10 Reviews
4.5/5
Great
Posted on Nov 18, 2024
Classic 7 days inn service. Decent room, maybe it smelt a bit funky but overall it was a pleasant stay at a very good price
Response from Property: 您甜美的讚賞像一股清涼的泉水在心中流過。喜悦湧進了心中,心彷彿蕩漾在春水裡。那顆心樂得快要盛不下蜜糖般的喜悦,謝謝您對我們工作的肯定,再次感謝您的信任,祝您生活愉快!
Anonymous User
Special Superior Double Bed Room
Checked in Jul 2024
Solo travelers
4 Reviews
3.5/5
Posted on Jul 7, 2024
Facilities are pretty outdated but standard room is clean. Manageable for a few days. No gym but the washer/dryer room is nice & convenient, located on the 5th floor. You can get complimentary detergent from the first floor.
Response from Property: Hello, dear customer, I am really sorry for the bad experience you have. I apologize to you here. Our hotel will be renovated and upgraded in the middle of the month. You are welcome to come and experience it next time.
RT55
Business Room With Two Beds
Checked in Oct 2024
Business travelers
1 Reviews
3.7/5
Posted on Oct 28, 2024
Good Location, Free flow mineral water every day,
Response from Property: 感謝親的支持和鼓勵!簡簡單單的幾句話,是親的支持和信任,是小店穩穩的幸福,是別人拿不走也擦不掉的成就感, 相遇就是一種緣分 感謝您對小店的支持期待您的再次光臨!祝您生活愉快
Amin Khoshnavaz
Economy Room With Queen Bed
Checked in Oct 2024
Business travelers
19 Reviews
1.0/5
Posted on Oct 22, 2024
So bad. They found my booking some hours later
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
ARTEM888
Business Room With Queen Bed
Checked in Feb 2024
Solo travelers
93 Reviews
1.0/5
Posted on Mar 8, 2024
It's an old hotel, cheap and old. It looks so miserable that you will feel ashamed to have any visitors.
I checked in, stayed in the room for 15 min and found out that the AC didn't work, and it was super cold outside, so in the room. They offered me a QUILT! I insisted on changing the room, they changed reluctantly and then asked to pay 70 rmb for the previous room! I had to call trip.com and complain, trip.com returned my money. I had to move to another hotel at night.
Response from Property: Hello dear customers and friends! We are very sorry that this stay has brought you a bad experience! We take your questions very seriously. The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.
ARTEM888
Business Room With Queen Bed
Checked in Feb 2024
Solo travelers
93 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel has a very nice location, close to all main shopping malls in Guangzhou. It's a simple and rather old hotel but the price is very pleasant compared to the similar budget hotels in this area. It is clean and there's no noise from outside because it's not on the main road.
Response from Property: Dear customer, hello! As soon as I open the computer and see your comments, the moment people have a feeling of "suddenly like a night spring breeze, thousands of trees pear blossom". We are honored by your love for us, and our door is always open to you.
Guest User
Special Superior Double Bed Room
Checked in Jul 2024
Business travelers
92 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
Close to everything, location is wonderful . Not so clean
Response from Property: Thank you for your support and encouragement! A few simple words represent your support and trust. Our hotel will keep up the good work and welcome you back again
Vasileios
Special Superior Double Bed Room
Checked in Oct 2023
Business travelers
15 Reviews
1.7/5
Posted on Oct 27, 2023
Very bad experience, the room was dirty and refuse to give us a new one ..bad smell everywhere
Response from Property: Dear customer, hello! We are very sorry to bring you such a bad check-in experience. We will collect your suggestions and feedback as soon as possible and have the maintenance master carry out repairs and facility maintenance. The hotel has gone through countless receptions, and the facilities will inevitably leave traces of time. We We will continue to strengthen the daily maintenance and upkeep of equipment and facilities. Xiaoqi has also been renovating in the past two months and will face everyone with a new look. Xiaoqi has also conducted training and rectifications for the staff on duty. We are deeply sorry for the inconvenience caused to you. Thank you again for your review and we sincerely look forward to it. Your visit again.
Guest User
Comfy Sleep Exceptional Double Bed Room
Checked in Nov 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
nice hoyel
Response from Property: 感謝親的支持和鼓勵!簡簡單單的幾句話,是親的支持和信任,是小店穩穩的幸福,是別人拿不走也擦不掉的成就感, 相遇就是一種緣分 感謝您對小店的支持期待您的再次光臨!祝您生活愉快
A20
Special Superior Double Bed Room
Checked in Jun 2023
Business travelers
18 Reviews
4.7/5
Amazing
Posted on Jun 29, 2023
Good Location, Clean , Only the Room Wall need to be Maintained
Response from Property: Dear guest, thank you for your suggestion, the store will be renovated in the past two months, looking forward to your next stay!