F&H Chain Hotel(Apartment) Reviews
F&H Chain Hotel(Apartment)
Rm831, 8F No.2 Huaqiang Road, Zhujiang Newtown, GZ, Tianhe District, Guangzhou, Guangdong, 510600, ChinaView Hotel Details
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1 night
F&H Chain Hotel(Apartment) Guest Reviews
4.3/5
258 Reviews
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(258)
Positive reviews(244)
Reviews with photos/video(122)
Great value for money(70)
Friendly front desk staff(57)
Easy to get around(51)
Large rooms(50)
Many amenities(24)
Good air conditioning(21)
Excellent room layout(7)
Close to metro(6)
Negative reviews(14)
Guest User
Business Twin Room
Checked in May 2024
Travel with friends
3 Reviews
Posted on May 7, 2024
The hotel does not look like the picture. very old and dirty. The mattress at the head of the bed was even moldy, the toilet door was rusty, and the hotel water was very itchy. I requested to get the same room as I booked but the Hotel's response was Unsatisfactory. The most important thing was not being able to sleep because there were so many mosquitoes, I was up all night.
The hotel room is difficult to find, but the receptionist doesn't come down to welcome guests. If you don't know Chinese, you won't be able to find it
Because I got off the train too late, the hotel refused to change rooms. I couldn't sleep all night.
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Response from Property: Dear guest: Thank you for your review. I remember that you arrived at night and all the guests had checked in. There was only this one room left. At that time, I also discussed with you that if you were not satisfied, I would change your room the next day. Regarding the mosquito problem, there are mosquitoes in Guangzhou in winter. We have mosquito repellent tablets in each room. What can I do if you did not use them? You said you would not stay the next day, so I actively helped you cancel the order. Since your order was from abroad, I communicated with the platform for more than half an hour before I helped you. At that time, you smiled and said thank you to me. I helped you watch your luggage for free until the evening and did not dare to leave the front desk at all because you said you would come at four o'clock. It was not until ten o'clock in the evening that you took it away. In return, this is the result. I wish you a pleasant journey.
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ManishRam
Deluxe Queen Room
Checked in Jun 2024
Couples
22 Reviews
Posted on Jun 30, 2024
broken dirty furniture with insects.. no water supply all morning..
Response from Property: im so sorry
ManishRam
Special Room
Checked in May 2024
Business travelers
22 Reviews
Posted on Jun 30, 2024
furniture is very old broken and dirty
Response from Property: im so sorry
Guest User
Special Room
Checked in Mar 2025
Solo travelers
1 Reviews
Outstanding
Posted on Mar 16, 2025
Convenient transportation, close to Guangzhou Tower, thoughtful service, very good stay experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good job!
Guest User
Deluxe Queen Room
Checked in Mar 2025
Business travelers
1 Reviews
Outstanding
Posted on Mar 10, 2025
It is very convenient to drive to the Eye Hospital. There is a charging station opposite the first floor. The room has a large bay window, a separate bathroom, a wide view, good front desk service, and free luggage storage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Deluxe Queen Room
Checked in Mar 2025
Business travelers
1 Reviews
Outstanding
Posted on Mar 10, 2025
The stay experience is quite good, especially the hygiene and overall cleanliness. I like the smooth internet speed and complete facilities, including a high-definition projector, washing machine, refrigerator, etc. The price is affordable, and it is convenient to eat, drink and have fun around. It is cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Special Room
Checked in Mar 2025
Family
1 Reviews
Outstanding
Posted on Mar 9, 2025
Convenient transportation, in the center of Zhujiang New Town CBD, close to Sun Yat-sen University Eye Center, a short walk to Guangzhou Tower, spacious and bright rooms, clean and tidy, warm front desk service, late check-out, high cost performance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Deluxe Queen Room
Checked in Mar 2025
Business travelers
1 Reviews
Outstanding
Posted on Mar 13, 2025
Convenient transportation, convenient shopping, abundant snacks around, complete room facilities, clean and hygienic, warm front desk service, and affordable price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Deluxe Queen Room
Checked in Mar 2025
Solo travelers
2 Reviews
Outstanding
Posted on Mar 9, 2025
As soon as I arrived at the room, I had a literary feeling. The layout is very suitable for young people. It is clean and tidy. The air conditioner, TV and other electrical appliances are all brand new. There is a super large bay window, a separate bathroom, convenient transportation and affordable price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Special Room
Checked in Mar 2025
Other
1 Reviews
Outstanding
Posted on Mar 13, 2025
Extra large projection screen, brand new inverter air conditioner, spacious and bright room, clean and tidy, separate bathroom, and desk. I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Special Room
Checked in Mar 2025
Travel with friends
1 Reviews
Outstanding
Posted on Mar 7, 2025
Clean and tidy, separate bathroom, refrigerator and washing machine, 1.8m big bed is very comfortable, you can cook, cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Special Room
Checked in Mar 2025
Travel with friends
1 Reviews
Outstanding
Posted on Mar 7, 2025
The layout is very cozy, the transportation is convenient, the front desk service hotline is thoughtful, the air conditioning is brand new, and it is about a 3-minute walk to Zhongshan Eye Center. It is very convenient and clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Z kitty
Deluxe Twin Room
Checked in Mar 2025
Travel with friends
1 Reviews
Outstanding
Posted on Mar 6, 2025
Facilities: Complete equipment
Hygiene: Clean and tidy
Environment: The space is quite large, the surrounding environment is quite good, the transportation is convenient, and there are many restaurants around.
Travel, tourism and business are very convenient, the price is affordable, and it is quite good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Guest User
Business Twin Room
Checked in Mar 2025
Business travelers
1 Reviews
Outstanding
Posted on Mar 5, 2025
The room is spacious and bright, clean and tidy, with brand new air conditioning, independent bathroom, convenient transportation, affordable price, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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Мунина💫
Special Room
Checked in Feb 2025
Solo travelers
24 Reviews
Outstanding
Posted on Mar 2, 2025
Facilities: All are complete, everything is there, I love their place
Service: Very welcoming, the boss is very nice, I feel like I'm at home, very warm
Hygiene: The cleaning lady is very nice, I love her very much, she is very clean, I love her personality, she is very sweet, she is very likable
Environment: Very good, I can give it a full score💯
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise! Your praise is my greatest motivation. We will continue to work hard to do better and look forward to seeing you again! I wish you a happy life! Good luck at work!
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