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Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(295)
Positive reviews(283)
Reviews with photos/video(67)
Classy environment(35)
Near shopping area(27)
Convenient for shopping(25)
Friendly front desk staff(21)
Easy to get around(19)
Average sound insulation(8)
Comfortable bed(5)
Would stay again(4)
Negative reviews(12)
Anonymous User
Shiman Meet Double Bed Room (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Dec 2023
Family
1 Reviews
3.7/5
Posted on Dec 24, 2023
Beds are comfortable but toilet is not the best. Though the showering area is separated with a divider, the whole toilet area will still be wet. There was also no floor mat provided. However, the front staff lady was very helpful as we had to rush to the airport and she guided us on how to book a taxi.
Response from Property: Shimanmeishu is located around Shisanhang, close to Shangxiajiu Pedestrian Street, 5 minutes from Exit B of Hualin Temple Subway Station, and 10 minutes from Yongqingfang. I am the cloud above your head, the wind in your ears, and the tide you wade through. The tide comes and goes, it is the blooming mountain flowers in your eyes, and it is also the thousands of miles of mountains and rivers you have traveled through. At this moment, I am in your eyes. Every one of the eight hundred Manjushuahua plants you planted with your own hands belongs to me.
Guest User
Shiman Cozy Family Suite (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Dec 2023
Family
2 Reviews
2.5/5
Posted on Dec 24, 2023
We stayed for 3 days but not even one room service were provided. Trash were not removed, amenities were not refilled, and we had to clean the toilet by ourselves on the first day due to the stench. Lady staff working on the night shift was unfriendly but credits should be given to the guy staff who was helpful.
Response from Property: I'm really sorry for the bad experience I have caused you, first of all I'm sorry for your dissatisfaction with your stay here, for every guest who comes we want to serve him well, contact the front desk to apologize to you, I hope you can give me another chance
Adeline Gan Kim Lian
Shiman Meet Double Bed Room (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Nov 2023
Solo travelers
6 Reviews
3.7/5
Posted on Dec 2, 2023
Hotel location is near the subway. Once out of exit, cross the Changshou road to Liwan plaza and walk along the left end of the mall to a small junction and cross to another smaller road. Hotel is hidden inside an alley along the shop houses. You need to watch out for their signage board. Once you know your way, it’s easy access to wherever you want to go. Room is generally clean but the flooring is dirty. Reception lady staff is kind and helpful. She gives excellent service. Overall it’s a decent stay.
Response from Property: Dear guests, thank you for your review of the hotel! Unable to give you a satisfactory experience, we sincerely hope to get in touch with you, for more details, in order to make corresponding improvements, you can call the phone on the front desk switchboard on the prompt card feedback your valuable opinions, I hope our improvement can win a chance for you. Xiao Shi is here to wish the little master a happy life and smooth work!
Very clean and nice room than expected. Staff are friendly and very helpful even thought we don’t speak the same language, but they were able to find a solution for it. Very nice place.
Response from Property: Dear guest, your satisfaction is the greatest affirmation to us. On a sunny afternoon, making a pot of tea, enjoying the scenery outside, and chatting with friends is such a pleasant thing! There are too many encounters in life, passing by is a kind of encounter, unforgettable is a kind of encounter, but emotion always happens unconsciously. It is because there are too many expectations that I feel so happy about your arrival, just like a long-awaited response, finally waiting for you..... If you like poetry, come often
New hotel on the quite small and old alley. Quite near the walking street. The amenities is good, room quite small but clean and the price is good.
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city always has a reason to be missed, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope the Shiman Hotel will be the most warm and unique one in your memories! Go back to the Shiman store often and have a look. Good luck!
Affordable price and affordable location Moderate cleanliness
Response from Property: Poetry and manga accompany you, traveling half the time and carefree half the story. In the vast sea of people, we meet. Time is quiet, and I want to meet you through thin waters and long flows. Little poem, getting to know each other is fate and meeting a guest. Today, we bid farewell to each other, and I don't know when we will meet again. Poetry is looking forward to our reunion!
Guest User
Shiman Cozy Family Suite (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Mar 2024
Family
1 Reviews
1.5/5
Posted on Apr 17, 2024
Not even a cupboard/ hanger in the room. Humid room. Bad attitude from the staffs. And I heard someone crying non stop in the midnight, very hard for me to fall asleep :(
Celine
Shiman Cozy Family Suite (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2024
The place is near to a busy shopping street, quite convenient. The hotel is hygiene too, very cozy place to stay.
innocent 123
Shiman Cozy Family Suite (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Oct 2023
Family
9 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
Good experience
Response from Property: Shiman is with you, traveling half the time and being free and easy in half the story. We meet in the vast sea of people, time is quiet, and I want to meet you through thin water and long flow. Little poem, getting to know each other is fate and meeting a guest. Today we bid farewell to each other, and I don't know when we will meet again. Shiman looks forward to our reunion!
If you like stay in old town, this is it! Friendly staff!
Response from Property: Thank you for spending your time here to leave your comments, thank you very much for your praise of us, I don't know if it is the hand slip that makes you miss a few stars, I hope to give a five-star praise next time ~ Looking forward to your next visit ~ I wish you a smooth work and a happy journey!
AT
Rolling Large Screen Audiovisual Double Bed Room (84-Inch Large Screen Hd Projection + Sleep-Enhancing Pillows And Mattress)
Checked in Nov 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2023
Nice place near Liwan Plaza, convenient and nice reception 👍
Response from Property: Thank you for taking the valuable time to leave your feedback here. Thank you very much for your praise.~Looking forward to your next visit~Wishing you a smooth work and a pleasant journey!
Guest User
Rolling Large Screen Audiovisual Double Bed Room (84-Inch Large Screen Hd Projection + Sleep-Enhancing Pillows And Mattress)
Checked in Jan 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2024
Good experience and good customer service
Response from Property: Poetry is with you, half of the time travels, half of the story is free and easy. We meet in the vast sea of people, the time is quiet, I want to flow with you for a long time~, the little poem knows each other is fate and the guest officer meets, today and the kiss is goodbye, I don't know when we can meet, the poetry looks forward to our meeting again!
Guest User
Shiman Cozy Family Suite (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Nov 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Facilities & service is average.
Response from Property: Shiman is with you, traveling half the time and being free and easy in half the story. We meet in the vast sea of people, time is quiet, and I want to meet you through thin water and long flow. Little poem, getting to know each other is fate and meeting a guest. Today we bid farewell to each other, and I don't know when we will meet again. Shiman looks forward to our reunion!
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope that Shiman Hotel will be the warmest and unique one in your memory! Come back to Shiman Hotel often and wish you well!
Junnylong
Shiman Meet Double Bed Room (Community Laundry + Sleep-Enhancing Pillows And Mattress + Satin Bedding)
Checked in Mar 2024
Family
13 Reviews
3.5/5
Posted on Mar 12, 2024
Good location
Response from Property: Thank you for spending your precious time to leave your review here. Thank you very much for your praise of us. I wonder if it was due to slippage that you missed a few stars. I hope I can give you a five-star review next time~ Looking forward to you Come visit us next time~ I wish you success in your work and a happy journey!