Explore Other Travelers Reviews of Guadalajara Hotels

Hotel Indigo Guadalajara Expo
4.2/540 Reviews
Zona Expo
What a terrible stay! Nightmare. Arrived exhausted after a 6 hour drive. Hotel room we booked looked NOTHING like photos. Hotel had tried to give us an old room and not the refurbished nice rooms advertised on the website. Total tip off. Had to pay slightly more for one of the refurbished rooms. Rooms at closet inspection were very badly finished. Photos attached. Walls dirty, loo roll holder almost hanging off. Light switches all covered in paint and crooked…… We asked for the sofa bed to be made up for our child and we were told no! That there was no one available at 10.30pm to make up any bed. We were offered ONE bedsheet that was badly stained, worn and completely wrinkled like it had never been ironed. Also we were give one, again very wrinkled pillow and pillowcase and a green Blanc let in a very dirty bag. Shocking. Don’t know what to say! Does the HILTON GROUP know that this hotel is running their name through the muck? So upsetting To add insult to injury this Hilton Hotel advertises Premium Egyptian cotton bedding!!!! Photos attached of HILTONS premium Egyptian bedding!!! Hilton Guadalajarra ruined our one night stay in Guadalajarra.

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