Hotels near ACUARIO OCEANIC, Guadalajara

The whole room is very good, breakfast is not buffet

First of all, I loved the location of this hotel. It's right in the historic center and you can walk to so many lovely buildings and museums, and everything you need is right there (shops, pharmacies, restaurants). Upon checking in as a Diamond Hilton member, I was happy to find out they had upgraded me to a room with a nice, spacious balcony with a spectacular view of Guadalajara Cathedral. (See photo) The top-floor restaurant has a similar view as well. The breakfast has a nice, tasty variety. I also enjoyed drinks with a friend at the restaurant on one of the nights. The staff are great and helpful too. Elizabeth really came through for me when I needed to extend my stay a couple nights. Another girl (Anayeri, I think) provided excellent service as well, helping me get my dry cleaning turned in, despite missing the 10am deadline. All in all, it was a lovely stay, and I look forward to staying at this hotel when I return in the future.

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

Food at the hotel wasn't very good but it was cheap hotel was in a relatively good location but the rooms didn't look like the pictures. There's a lot of junk on the same floor as the swimming pool. The curtains could use a good cleaning the room doesn't look sparkly. I like the colonial architecture and the location but I would not stay there again I would stay someplace a little nicer. My room was also pretty small.

Fortunately, we only stayed for 2 nights. The first one, we had dinner at the hotel’s restaurant. I ordered a club sandwich (which was the priciest sandwich on the menu) and it came with like singles yellow cheese. If you’re going to use that, don’t charge like you’re using real cheese. The next morning, the service at breakfast was terrible. Also, the food took forever and it wasn’t tasty at all. The next day, when we arrived in the afternoon, the card keys weren’t working. I had to go to the lobby where there was a line because apparently everyone in the hotel was having the same problem. They fixed it and later, that same night, it stopped working again. The room was ok and the facilities were clean. So if you can avoid the food, the service and don’t mind a few trips to the lobby to get your card key fixed, this hotel might work for you.

If you are looking for a clean and comfortable room at a good rate, this might be the place for someone. A shopping mall is located not far from the hotel which was very convenient. It is true what other people had posted on their reviews in regards of staff efficiency, they are slow on servicing the guests in the hotel. We asked for room slippers and front desk said they where $ 250 Pesos we checked for room amenities on the hotel site and it claimed that slippers where included, we explained this to front desk and never got slippers for our 4 day stay. Perhaps the hotel should change the General Manager.

Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!

前台熱心的幫行李寄存了一個下午。