Companion798649
December 8, 2024
Terrible Experience at Hilton Garden Inn Green Bay My stay at the Hilton Garden Inn Green Bay was extremely disappointing due to false charges and unhelpful staff. I was wrongly charged for something I didn’t do, and when I approached the front desk to resolve the issue, the manager was uncooperative and dismissive. Instead of addressing my concerns, they seemed more interested in deflecting responsibility. This level of customer service is unacceptable, and the unwillingness to correct their mistakes ruined my experience. I would strongly advise anyone considering this hotel to look elsewhere. A hotel stay should be stress-free, not riddled with unwarranted charges and unresponsive staff.