Winter Garden Hotel Bergamo Airport Reviews

Couldn’t have chosen a better hotel near Bergamo airport, the junior suite was huge with a double bed and a single bed. The rooms came with free access to the spa which was lovely. I certainly felt comfortable and relaxed at this hotel. They had shuttle buses running to and fro the shopping centre and the airport at a fee of €5 each way. The place was clean, service was great and I would definitely come back to this hotel again!

We had a wonderful experience at the Winter Gardens Hotel. Every staff member I deal with, from the check-in to the cleaning staff were delightful and extremely helpful. The Restaurant waitress was helpful to explain the menu give some suggestion and eager to help! Thank you! Will recommend to everyone wants to have a good time and relax.

Great hotel!

It was 11 euros to take a taxi at the airport, but the driver said I had to pay 15 euros for the starting fee. There is also a fee for the hotel bus to the airport. If you have an early flight, you won't be able to have breakfast. It seems to be served only at seven o'clock.

It looks close to the airport, but the actual way to get to the airport is to take a taxi or take the hotel's shuttle bus, which runs every hour. The time is not very flexible. Secondly, the price is 5 euros per person. There is no free drink provided in the room. It is too remote and the only places to eat around are hotels, which are very expensive. If it wasn’t for my inexperience, I don’t think I would have chosen this company.

Clean, friendly. Very, very hard mattress and no slippers or bathrobes in the room.

Not bad, very suitable for business trips and transfers. The hotel has a bus airport shuttle, 5 euros per person one way

The room was clean. The restaurant was just average. The portions were small and not very tasty. The hotel does not have its own car to pick up guests to the airport. The pick-up is 5 euros per person. If you arrive later than 12 o'clock, you have to take a taxi.

Both are pretty good.

Good value for money, and it is convenient to take a plane.

There is a shuttle bus from the hotel to Bergamo Airport, which is very convenient and cheaper than taking a taxi. The hotel's food and beverages are also good, and the facilities are quite new. Spa and massage need to be reserved in advance. It is a good place to rest the night before the morning flight.

Great hotel. Friendly staff. Excellent breakfast. Close to the airport.

Booked a room, but when we got to the hotel, they said the e-passport couldn't be used and they insisted on having the original copy. Their attitude was extremely bad and they threatened to call the police, but they were too scared to fight. Also, there was regional discrimination. The female receptionist asked me where I lived in a provocative way. I said I was from Milan. The front desk staff noticed the discrimination, but the female one automatically shut up and the male one was still being stubborn. What's even more amazing is that they refused to refund us and said it was our own problem. We contacted Trip coins customer service to solve the problem, but the hotel front desk directly refused to answer Trip coins customer service's calls several times. I sat on the sofa next to the front desk and watched the hotel front desk say good evening to other people. It was a really strange experience. I took a taxi back to Milan at 3:30 in the morning!!!

Good service, free bus to the airport, good restaurant